[Freeswitch-users] mod_callcenter agents stuck in "in queue call" state with status = 'Available"

[Ashwin Rath]

Thanks . Exactly what i was looking for. I will run some tests and open a
JIRA soon.

On Sat, Nov 14, 2015 at 1:54 AM, Ítalo Rossi <italo at freeswitch.org> wrote:

> callcenter_config agent set state testagent Waiting
>
> What version are you using?
>
> Open a JIRA with debug logs and steps to reproduce.
>
> > On 12 de nov de 2015, at 05:34, Ashwin Rath <ashwinrath at gmail.com>
> wrote:
> >
> > Hi All
> >
> > I have been using mod_callcenter for a project where i often encounter
> one odd agent not receiving calls even though his status is available. On
> checking further i find that the state of the agent is "In queue call".
> >
> > Is there any CLI call that can be used to force the agent back to
> Waiting state so he may be offered calls ?
> >
> > --
> > Ashwin Kumar Rath
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>
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-- 
Ashwin Kumar Rath
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