<div dir="ltr">Adding that i am using FS ver 1.4.18<br></div><div class="gmail_extra"><br><div class="gmail_quote">On Sat, Nov 14, 2015 at 6:53 PM, Ashwin Rath <span dir="ltr"><<a href="mailto:ashwinrath@gmail.com" target="_blank">ashwinrath@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Thanks . Exactly what i was looking for. I will run some tests and open a JIRA soon.<br></div><div class="gmail_extra"><div><div class="h5"><br><div class="gmail_quote">On Sat, Nov 14, 2015 at 1:54 AM, Ítalo Rossi <span dir="ltr"><<a href="mailto:italo@freeswitch.org" target="_blank">italo@freeswitch.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">callcenter_config agent set state testagent Waiting<br>
<br>
What version are you using?<br>
<br>
Open a JIRA with debug logs and steps to reproduce.<br>
<div><div><br>
> On 12 de nov de 2015, at 05:34, Ashwin Rath <<a href="mailto:ashwinrath@gmail.com" target="_blank">ashwinrath@gmail.com</a>> wrote:<br>
><br>
> Hi All<br>
><br>
> I have been using mod_callcenter for a project where i often encounter one odd agent not receiving calls even though his status is available. On checking further i find that the state of the agent is "In queue call".<br>
><br>
> Is there any CLI call that can be used to force the agent back to Waiting state so he may be offered calls ?<br>
><br>
> --<br>
> Ashwin Kumar Rath<br>
</div></div>> _________________________________________________________________________<br>
> Professional FreeSWITCH Consulting Services:<br>
> <a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br>
> <a href="http://www.freeswitchsolutions.com" rel="noreferrer" target="_blank">http://www.freeswitchsolutions.com</a><br>
><br>
> Official FreeSWITCH Sites<br>
> <a href="http://www.freeswitch.org" rel="noreferrer" target="_blank">http://www.freeswitch.org</a><br>
> <a href="http://confluence.freeswitch.org" rel="noreferrer" target="_blank">http://confluence.freeswitch.org</a><br>
> <a href="http://www.cluecon.com" rel="noreferrer" target="_blank">http://www.cluecon.com</a><br>
><br>
> FreeSWITCH-users mailing list<br>
> <a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br>
> <a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" rel="noreferrer" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
> UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" rel="noreferrer" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
> <a href="http://www.freeswitch.org" rel="noreferrer" target="_blank">http://www.freeswitch.org</a><br>
<br>
<br>
_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" rel="noreferrer" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" rel="noreferrer" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://confluence.freeswitch.org" rel="noreferrer" target="_blank">http://confluence.freeswitch.org</a><br>
<a href="http://www.cluecon.com" rel="noreferrer" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" rel="noreferrer" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" rel="noreferrer" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" rel="noreferrer" target="_blank">http://www.freeswitch.org</a><br>
</blockquote></div><br><br clear="all"><br></div></div><span class="HOEnZb"><font color="#888888">-- <br><div>Ashwin Kumar Rath<br></div>
</font></span></div>
</blockquote></div><br><br clear="all"><br>-- <br><div class="gmail_signature">Ashwin Kumar Rath<br></div>
</div>