[Freeswitch-users] Dialplan detect user on call

[Andrew Cassidy]

I generally just turn off call-waiting on the phone. It'll always reject a
call if the user is on the phone which is generally what you want.


On 29 May 2014 16:20, Sean Devoy <sdevoy at bizfocused.com> wrote:

>   Hi,
>
>
>
> I have an issue that is the result of Cisco shortsightedness.  The Cisco
> SPA5xx phones support auto-answer.  However, if the user is on the phone,
> the caller is slammed on hold and the auto-answer picks up.  The person on
> hold is left wondering why they got thrown away with no warning. At a
> minimum, Cisco should allow you to select which behavior you want.
>
>
>
> Anyway, how can I detect (in an XML dialplan) if the extension is
> currently on a call?  For those that don’t know me, I have limited
> scripting skills.  Can a script be used to detect this and return a value
> to a dialplan condition?
>
>
>
> Thanks,
>
> Sean
>
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-- 
*Andrew Cassidy BSc (Hons) MBCS SSCA*
Managing Director


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