<div dir="ltr">I generally just turn off call-waiting on the phone. It'll always reject a call if the user is on the phone which is generally what you want.</div><div class="gmail_extra"><br><br><div class="gmail_quote">
On 29 May 2014 16:20, Sean Devoy <span dir="ltr"><<a href="mailto:sdevoy@bizfocused.com" target="_blank">sdevoy@bizfocused.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="color:#44546a">Hi,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#44546a"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#44546a">I have an issue that is the result of Cisco shortsightedness. The Cisco SPA5xx phones support auto-answer. However, if the user is on the phone, the caller is slammed on hold and the auto-answer picks up.
The person on hold is left wondering why they got thrown away with no warning. At a minimum, Cisco should allow you to select which behavior you want.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#44546a"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#44546a">Anyway, how can I detect (in an XML dialplan) if the extension is currently on a call? For those that don’t know me, I have limited scripting skills. Can a script be used to detect this and return a value to
a dialplan condition?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#44546a"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#44546a">Thanks,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#44546a">Sean<u></u><u></u></span></p>
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