[Freeswitch-users] DTMF Issue

Wed May 28 15:47:19 MSD 2014

Hi Francis,
Thanks for your reply.

On 27 May 2014 20:47, Francis <sms at icefire.qza.net.au> wrote:

>  It just dawned on me (sleep deprivation catching up), 5060 to 5070/10000
> to 20000 is Asterisk, FS uses 5060 to 5081/16385 to 32768. Try that on your
> router before reading anything below :)
>

Yes, I had my Asterisk hat on. Chnaged the ports to what you suggested,
but it was still the same.

> If that doesn't work, does the call drop after 30 seconds or so? If yes,
> you have a NAT issue. Either way, there's a few steps to try:
>

No, it doesn't cut off at all.

> 1. Make sure STUN is enabled on Jitsi
>
I had a look but couldn't find a STUN setting anywhere.?

> 2. Connect a second client to see if you can get audio both ways
>
> 3. Manually set external_sip_ip and external_rtp_ip in your SIP profile
>
> 4. Set aggressive_nat_detection to yes in your SIP profile
>
I will try these other suggestions later.
Thanks again

Richard

> Step 4 will get things working in most cases, but it can break endpoints
> in certain circumstances. Use with caution. Some bedtime reading:
>
> http://wiki.freeswitch.org/wiki/NAT
>
> https://wiki.freeswitch.org/wiki/Auto_NAT
>
> https://wiki.freeswitch.org/wiki/NAT_Traversal
>
> https://wiki.freeswitch.org/wiki/General_NAT_example_scenarios
>
> -Francis
>
>
>
>
> On 2014-05-28 05:06, Richard Mace wrote:
>
> Hi Francis,
> Thanks for your reply.
> It was the actual demo ivr that I was trying because I wanted to do an
> echo test by pressing the digit.
> I can hear the DTMF dial but nothing happens?
>
> Richard
> On 27 May 2014 15:09, "Francis" <sms at icefire.qza.net.au> wrote:
>
>> Hi Richard,
>>
>> When you say "dial a DTMF digit", do you mean during the call? If that's
>> the case, you'll only get a response from an in-call macro or IVR if the
>> call is local. Depending on the soft client, you may not hear digits if you
>> press them during a call, but they will still go through. Try the demo IVR
>> and see what happens.
>>
>> To your second question, if you are using RFC-2833 (the preferred
>> method), then DTMF will be sent on the RTP port, so you won't need any
>> extra settings. If you can send and receive audio, then DTMF should work.
>>
>> Francis
>>
>>
>> On 27/05/2014 10:53 PM, Richard Mace wrote:
>>
>>  Hi,
>> Sorry to add to my original post, but, I have opened ports 5060-5070 and
>> 10000-20000.
>> Is there a particular port that relates to DTMF or is is likely to be
>> some kind of NAT issue?
>>
>> Richard
>>
>>
>> On 27 May 2014 07:31, Richard Mace <richard.mace at gmail.com> wrote:
>>
>>>  Hi All,
>>> I have a FreeSWITCH server running behind a firewall and can
>>> successfully connect a Jitsi software client to the server remotely. I can
>>> dial 5000 from Jitsi and hear audio, but when I dial a DTMF digit,nothing
>>> happens.
>>> I have tried configuring Jitsi to use different DTMF methods, but none
>>> seem to work.
>>>
>>> It is a vanilla install of FreeSWITCH, Running on Debian 7 installed via
>>> the packages so the config files will be default.
>>>
>>> Any ideas?
>>>
>>> Thanks
>>>
>>> Richard
>>>
>>
>>
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> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:consulting at freeswitch.orghttp://www.freeswitchsolutions.com
>
> FreeSWITCH-powered IP PBX: The CudaTel Communication Server
>
> Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://wiki.freeswitch.orghttp://www.cluecon.com
>
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>
> _________________________________________________________________________
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> http://www.freeswitchsolutions.com
>
> 
> 
>
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