<div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Hi Francis,<br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Thanks for your reply.<br></div><div class="gmail_extra">
<br><br><div class="gmail_quote">On 27 May 2014 20:47, Francis <span dir="ltr"><<a href="mailto:sms@icefire.qza.net.au" target="_blank">sms@icefire.qza.net.au</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<u></u>
<div style="font-size:10pt;font-family:Verdana,Geneva,sans-serif">
<p>It just dawned on me (sleep deprivation catching up), 5060 to 5070/10000 to 20000 is Asterisk, FS uses 5060 to 5081/16385 to 32768. Try that on your router before reading anything below :)</p></div></blockquote><div><br>
<div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Yes, I had my Asterisk hat on. Chnaged the ports to what you suggested, but it was still the same.</div> </div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="font-size:10pt;font-family:Verdana,Geneva,sans-serif">
<p>If that doesn't work, does the call drop after 30 seconds or so? If yes, you have a NAT issue. Either way, there's a few steps to try:</p></div></blockquote><div><br><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">
No, it doesn't cut off at all.</div> </div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-size:10pt;font-family:Verdana,Geneva,sans-serif">
<p>1. Make sure STUN is enabled on Jitsi</p></div></blockquote><div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">I had a look but couldn't find a STUN setting anywhere.?</div> </div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="font-size:10pt;font-family:Verdana,Geneva,sans-serif">
<p>2. Connect a second client to see if you can get audio both ways</p>
<p>3. Manually set external_sip_ip and external_rtp_ip in your SIP profile</p>
<p>4. Set aggressive_nat_detection to yes in your SIP profile</p></div></blockquote><div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">I will try these other suggestions later.<br>Thanks again<br>
<br>Richard</div><br> </div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-size:10pt;font-family:Verdana,Geneva,sans-serif">
<p>Step 4 will get things working in most cases, but it can break endpoints in certain circumstances. Use with caution. Some bedtime reading:</p>
<p><a href="http://wiki.freeswitch.org/wiki/NAT" target="_blank">http://wiki.freeswitch.org/wiki/NAT</a></p>
<p><a href="https://wiki.freeswitch.org/wiki/Auto_NAT" target="_blank">https://wiki.freeswitch.org/wiki/Auto_NAT</a></p>
<p><a href="https://wiki.freeswitch.org/wiki/NAT_Traversal" target="_blank">https://wiki.freeswitch.org/wiki/NAT_Traversal</a></p>
<p><a href="https://wiki.freeswitch.org/wiki/General_NAT_example_scenarios" target="_blank">https://wiki.freeswitch.org/wiki/General_NAT_example_scenarios</a></p><span class="HOEnZb"><font color="#888888">
<p>-Francis</p></font></span><div><div class="h5">
<p> </p>
<div> </div>
<p>On 2014-05-28 05:06, Richard Mace wrote:</p>
<blockquote type="cite" style="padding-left:5px;border-left:#1010ff 2px solid;margin-left:5px">
<p dir="ltr">Hi Francis,<br> Thanks for your reply.<br> It was the actual demo ivr that I was trying because I wanted to do an echo test by pressing the digit.<br> I can hear the DTMF dial but nothing happens?</p>
<p dir="ltr">Richard</p>
<div class="gmail_quote">On 27 May 2014 15:09, "Francis" <<a href="mailto:sms@icefire.qza.net.au" target="_blank">sms@icefire.qza.net.au</a>> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>Hi Richard,<br><br> When you say "dial a DTMF digit", do you mean during the call? If that's the case, you'll only get a response from an in-call macro or IVR if the call is local. Depending on the soft client, you may not hear digits if you press them during a call, but they will still go through. Try the demo IVR and see what happens.<br>
<br> To your second question, if you are using RFC-2833 (the preferred method), then DTMF will be sent on the RTP port, so you won't need any extra settings. If you can send and receive audio, then DTMF should work.<br>
<br> Francis<br><br><br>
<div>On 27/05/2014 10:53 PM, Richard Mace wrote:</div>
<blockquote type="cite" style="padding-left:5px;border-left:#1010ff 2px solid;margin-left:5px">
<div dir="ltr">
<div style="font-family:arial,helvetica,sans-serif">Hi,</div>
<div style="font-family:arial,helvetica,sans-serif">Sorry to add to my original post, but, I have opened ports 5060-5070 and 10000-20000.</div>
<div style="font-family:arial,helvetica,sans-serif">Is there a particular port that relates to DTMF or is is likely to be some kind of NAT issue?<br><br> Richard</div>
</div>
<div class="gmail_extra"><br><br>
<div class="gmail_quote">On 27 May 2014 07:31, Richard Mace <span><<a href="mailto:richard.mace@gmail.com" target="_blank">richard.mace@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">
<div style="font-family:arial,helvetica,sans-serif">Hi All,</div>
<div style="font-family:arial,helvetica,sans-serif">I have a FreeSWITCH server running behind a firewall and can successfully connect a Jitsi software client to the server remotely. I can dial 5000 from Jitsi and hear audio, but when I dial a DTMF digit,nothing happens.</div>
<div style="font-family:arial,helvetica,sans-serif">I have tried configuring Jitsi to use different DTMF methods, but none seem to work.</div>
<div style="font-family:arial,helvetica,sans-serif"> </div>
<div style="font-family:arial,helvetica,sans-serif">It is a vanilla install of FreeSWITCH, Running on Debian 7 installed via the packages so the config files will be default.</div>
<div style="font-family:arial,helvetica,sans-serif"> </div>
<div style="font-family:arial,helvetica,sans-serif">Any ideas?</div>
<div style="font-family:arial,helvetica,sans-serif"> </div>
<div style="font-family:arial,helvetica,sans-serif">Thanks</div>
<div style="font-family:arial,helvetica,sans-serif"> </div>
<div style="font-family:arial,helvetica,sans-serif">Richard</div>
</div>
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