[Freeswitch-users] callcenter_config agent / tiers reload

[Vik Killa]

Alvaro,
Check the source code for the version you are running for the changes in
https://fisheye.freeswitch.org/changelog/freeswitch/?cs=9ecbb54
Thanks


On Fri, Jun 13, 2014 at 2:06 PM, Alvaro Mari-Thompson <alvaro at voicebooth.com
> wrote:

> We’re running build FreeSWITCH Version
> 1.2.17+git~20131230T193020Z~52377f0f65~32bit (git 52377f0 2013-12-30
> 19:30:20Z 32bit) which is dated post that fix, is there any possibility it
> didn’t make it into that?
>
>
>
> We’re about to update to a later 1.2 patch to see if it’ll make a
> difference.
>
>
>
>
>
> Regards,
>
> Alvaro
>
>
>
> *From:* freeswitch-users-bounces at lists.freeswitch.org [mailto:
> freeswitch-users-bounces at lists.freeswitch.org] *On Behalf Of *Vik Killa
> *Sent:* 13 June 2014 18:57
> *To:* FreeSWITCH Users Help
> *Subject:* Re: [Freeswitch-users] callcenter_config agent / tiers reload
>
>
>
> Alvara,
>
> I wrote the patch in https://jira.freeswitch.org/browse/FS-5850 to allow
> dynamic reload.
>
> You may be using wrong syntax
>
> i just tested and both these commands worked for me (i verified xml_curl
> lookup worked by watching my web access log)
>
> callcenter_config agent reload [agent_name]
>
> callcenter_config tier reload [tier]
>
>
>
> Thanks
>
>
>
>
>
>
>
> On Fri, Jun 13, 2014 at 2:33 AM, Alvaro Mari-Thompson <
> alvaro at voicebooth.com> wrote:
>
> Hi all,
>
>
>
> In my continuing quest to get some basic ring-all call queuing up and
> running, I’ve abandoned mod_fifo and started looking at mod_callcenter
> which easily does everything I need.
>
>
>
> The stumbling block I’ve had is about dynamic configuration reloading. Our
> freeswitch instances are configured to use xml_mod_curl to retrieve
> configs, as all our configuration is kept in a third-party system.
>
>
>
> In the CLI, I am able to call callcenter_config queue reload <name> which
> works as intended, but this will not reload the agents or tiers. Having
> tried both callcenter_config agent reload <agent> and callcenter_config
> tiers reload <queue> <agent>, I get an –ERR no reply from the console each
> time. I’ve looked through mod_callcenter.c and can quite clearly see in
> code that these should be both working, code example can be found here
> https://fisheye.freeswitch.org/changelog/freeswitch/?cs=9ecbb54
>
>
>
> Is this a known issue? I can see JIRA issue on this matter at
> https://jira.freeswitch.org/browse/FS-5850 but it seems to indicate this
> was all complete towards the end of last year, which is why it’s puzzling
> me that those commands are not working.
>
>
>
>
>
> Regards,
>
> Alvaro
>
>
>
>
> _________________________________________________________________________
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> http://www.freeswitchsolutions.com
>
> 
> 
>
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>
>
> _________________________________________________________________________
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> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
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> http://wiki.freeswitch.org
> http://www.cluecon.com
>
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