<div dir="ltr">Alvaro,<div>Check the source code for the version you are running for the changes in <a href="https://fisheye.freeswitch.org/changelog/freeswitch/?cs=9ecbb54">https://fisheye.freeswitch.org/changelog/freeswitch/?cs=9ecbb54</a></div>
<div>Thanks</div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Fri, Jun 13, 2014 at 2:06 PM, Alvaro Mari-Thompson <span dir="ltr">&lt;<a href="mailto:alvaro@voicebooth.com" target="_blank">alvaro@voicebooth.com</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-GB" link="blue" vlink="purple"><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">We’re running build FreeSWITCH Version 1.2.17+git~20131230T193020Z~52377f0f65~32bit (git 52377f0 2013-12-30 19:30:20Z 32bit) which is dated post that fix, is there any possibility it didn’t make it into that?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">We’re about to update to a later 1.2 patch to see if it’ll make a difference.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">Regards,<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">Alvaro<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;"> <a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a> [mailto:<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a>] <b>On Behalf Of </b>Vik Killa<br>
<b>Sent:</b> 13 June 2014 18:57<br><b>To:</b> FreeSWITCH Users Help<br><b>Subject:</b> Re: [Freeswitch-users] callcenter_config agent / tiers reload<u></u><u></u></span></p><div><div class="h5"><p class="MsoNormal"><u></u> <u></u></p>
<div><p class="MsoNormal">Alvara,<u></u><u></u></p><div><p class="MsoNormal">I wrote the patch in <a href="https://jira.freeswitch.org/browse/FS-5850" target="_blank">https://jira.freeswitch.org/browse/FS-5850</a> to allow dynamic reload.<u></u><u></u></p>
</div><div><p class="MsoNormal">You may be using wrong syntax<u></u><u></u></p></div><div><p class="MsoNormal">i just tested and both these commands worked for me (i verified xml_curl lookup worked by watching my web access log)<u></u><u></u></p>
</div><div><p class="MsoNormal">callcenter_config agent reload [agent_name]<u></u><u></u></p></div><div><p class="MsoNormal">callcenter_config tier reload [tier]<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p>
</div><div><p class="MsoNormal">Thanks<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div></div><div><p class="MsoNormal" style="margin-bottom:12.0pt">
<u></u> <u></u></p><div><p class="MsoNormal">On Fri, Jun 13, 2014 at 2:33 AM, Alvaro Mari-Thompson &lt;<a href="mailto:alvaro@voicebooth.com" target="_blank">alvaro@voicebooth.com</a>&gt; wrote:<u></u><u></u></p><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm">
<div><div><p class="MsoNormal">Hi all,<u></u><u></u></p><p class="MsoNormal"> <u></u><u></u></p><p class="MsoNormal">In my continuing quest to get some basic ring-all call queuing up and running, I’ve abandoned mod_fifo and started looking at mod_callcenter which easily does everything I need.<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p><p class="MsoNormal">The stumbling block I’ve had is about dynamic configuration reloading. Our freeswitch instances are configured to use xml_mod_curl to retrieve configs, as all our configuration is kept in a third-party system.<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p><p class="MsoNormal">In the CLI, I am able to call callcenter_config queue reload &lt;name&gt; which works as intended, but this will not reload the agents or tiers. Having tried both callcenter_config agent reload &lt;agent&gt; and callcenter_config tiers reload &lt;queue&gt; &lt;agent&gt;, I get an –ERR no reply from the console each time. I’ve looked through mod_callcenter.c and can quite clearly see in code that these should be both working, code example can be found here <a href="https://fisheye.freeswitch.org/changelog/freeswitch/?cs=9ecbb54" target="_blank">https://fisheye.freeswitch.org/changelog/freeswitch/?cs=9ecbb54</a><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p><p class="MsoNormal">Is this a known issue? I can see JIRA issue on this matter at <a href="https://jira.freeswitch.org/browse/FS-5850" target="_blank">https://jira.freeswitch.org/browse/FS-5850</a> but it seems to indicate this was all complete towards the end of last year, which is why it’s puzzling me that those commands are not working.<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p><p class="MsoNormal"> <u></u><u></u></p><p class="MsoNormal">Regards,<u></u><u></u></p><p class="MsoNormal">Alvaro<u></u><u></u></p><p class="MsoNormal"> <u></u><u></u></p></div></div>
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