[Freeswitch-users] Voicemail prompt customizations

[Michael Jerris]

I don't think we have any prompts for this, also you would need to check if that same phrase is used for more than just this one case.  I'd review the phrases and the mod_voicemail code and see if that phrase is used more than once, if not, then we would just need to record a prompt and modify the phrase.  Regardless, open a jira on this issue and any of the information i mention above would be helpful.

Thanks
Mike

On Jan 14, 2014, at 4:05 PM, Siri MM <sirimmfs at gmail.com> wrote:

> Hi Michael,
> 
> Thanks for the reply.
> 
> mod_voicemail already detects that the user doesn't have voicemail enabled:
> 2014-01-15 07:58:49.997438 [WARNING] mod_voicemail.c:2398 User [3402 at xx.xx.xx.xx] have voicemail disabled
> 
> The issue that I have is the IVR message succeeding this: it just says "Good bye" and hangs up,  without actually giving the user more information (I was hoping to hear something like "Voicemail disabled, good bye"). Is there any way I could modify the current behavior to add some more IVR messages before hanging up?
> 
> 
> 
> On Wed, Jan 15, 2014 at 6:02 AM, Michael Jerris <mike at jerris.com> wrote:
> There is no notion of disabling a voicemail user in freeswitch itself that i can recall but you could easily do this with a user directory lookup for the user to get a var to check, or some other way to lookup if the user has voicemail enabled.
> 
> On Jan 13, 2014, at 7:44 PM, Siri MM <sirimmfs at gmail.com> wrote:
> 
> > Hi,
> >
> > Is it feasible for me to add additional voicemail promtps to the current ones? For example, if voicemail is disabled for a user, but the user tries to access his voicemail box, the prompt just says "Good bye" and hangs up - is there a way I could add some additional recording in this scenario, such as "Voicemail is not enabled, good bye" ?

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