[Freeswitch-users] Voicemail prompt customizations

[Siri MM]

Thanks Michael, "Good bye" phrase is used in other cases as well, so I
don't think that can be replaced.

I have created a Jira improvement task for this:
http://jira.freeswitch.org/browse/FS-6132


On Thu, Jan 16, 2014 at 5:35 AM, Michael Jerris <mike at jerris.com> wrote:

> I don't think we have any prompts for this, also you would need to check
> if that same phrase is used for more than just this one case.  I'd review
> the phrases and the mod_voicemail code and see if that phrase is used more
> than once, if not, then we would just need to record a prompt and modify
> the phrase.  Regardless, open a jira on this issue and any of the
> information i mention above would be helpful.
>
> Thanks
> Mike
>
> On Jan 14, 2014, at 4:05 PM, Siri MM <sirimmfs at gmail.com> wrote:
>
> Hi Michael,
>
> Thanks for the reply.
>
> mod_voicemail already detects that the user doesn't have voicemail enabled:
> 2014-01-15 07:58:49.997438 [WARNING] mod_voicemail.c:2398 User [
> 3402 at xx.xx.xx.xx] have voicemail disabled
>
> The issue that I have is the IVR message succeeding this: it just says
> "Good bye" and hangs up,  without actually giving the user more information
> (I was hoping to hear something like "Voicemail disabled, good bye"). Is
> there any way I could modify the current behavior to add some more IVR
> messages before hanging up?
>
>
>
> On Wed, Jan 15, 2014 at 6:02 AM, Michael Jerris <mike at jerris.com> wrote:
>
>> There is no notion of disabling a voicemail user in freeswitch itself
>> that i can recall but you could easily do this with a user directory lookup
>> for the user to get a var to check, or some other way to lookup if the user
>> has voicemail enabled.
>>
>> On Jan 13, 2014, at 7:44 PM, Siri MM <sirimmfs at gmail.com> wrote:
>>
>> > Hi,
>> >
>> > Is it feasible for me to add additional voicemail promtps to the
>> current ones? For example, if voicemail is disabled for a user, but the
>> user tries to access his voicemail box, the prompt just says "Good bye" and
>> hangs up - is there a way I could add some additional recording in this
>> scenario, such as "Voicemail is not enabled, good bye" ?
>>
>
>
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