[Freeswitch-users] Fwd: Freeswitch Dialer using SIPml5

[sami sakly]

Thanks for your reply all =).

I installed webrtc2sip at the beginning of this "journey" since I did not
know what I'm going to use on Client side.
There's no way I can use some already dialer because creating a dialer is
my main purpose. The company I'm working in, had already developed some
thing similar few years ago but with asterisk on server side.

Where I can find details or examples for mod_fifo or mod_callcenter in use
?

I've succeed to get event from server via websocket (esl) but I have no
idea which event I should look for to issue calls to the signed in agent.
My 'event plain ALL'  list for a SIPml5 login then log out looks like :

''CUSTOM CUSTOM CUSTOM MESSAGE_QUERY MESSAGE_WAITING HEARTBEATRE_SCHEDULE
CUSTOM PRESENCE_INCUSTOM"

Regards,
Sami



2014-08-14 15:58 GMT+02:00 Ken Rice <krice at freeswitch.org>:

>  why use webrtc2sip? FreeSWITCH supports webrtc natively via either
> mod_verto and its associated js client, or via mod_sofia using something
> like sip.js (prefered) or sipml5 or jssip on the client side.
>
>
> Calling the agent and parking the call can be handled with something like
> mod_fifo or mod_callcenter (both offer similar auto call distribution
> functionality, but work differently)
>
> Dialing customers on the other hand would most likely require either an
> external program (script) connected to the ESL, or you would have to roll
> up your sleeves and dive into some C to write a call generator that links
> to your DB...
>
> While it is possible to do the external controls like this in PHP, that’s
> probably not the most optimal language for doing so
>
> You could also checkout Newfies Dialer which is a supported open source
> dialer
>
>
>
> On 8/14/14 3:28 AM, "sami sakly" <it.samisakly at gmail.com> wrote:
>
>
>
> ---------- Forwarded message ----------
> From: *sami sakly* <it.samisakly at gmail.com>
> Date: 2014-08-13 22:56 GMT+02:00
> Subject: Freeswitch Dialer using SIPml5
> To: freeswitch-dev at lists.freeswitch.org
>
>
> As it appears from the thread title I'm new to Freeswitch and Voip
> solution. So please excuse my ignorance if I didn't get you from the first
> time. I'm building a Dialer as solution for small compaign based on
> freeswitch. The main idea is that when agent are present : I'm not sure
> they call fs server or it calls them and starting dialing customers from a
> database and whenever a client pick up the phone : it's automatically
> bridged to one of the free agent (already parked and waiting).
>
> What I have now ? :
>
> *Freeswitch & webrtc2sip working on my server.
>
> *SIPml5 Client issuing calls and working
>
> I tried also to write some php script to run from a client host , that
> calls 2 sip client and do the bridging.
>
> What I want to do now ? : I'm looking for a way to apply my business model
> automatically :
>
> 1- Calling agent and parking
>
> 2- Dialling customers and whenever it's picked up bridge to a free agent
>
> My questions :
>
> will it be possible to do this with only dialplans or I need to have some
> external script ?
>
> Where exactly I can use fs events ? I will need them on the php app to
> create control on dialling client parameters and for bridging.
>
> That seems a lot but I hope I will not be disappointed =)
>
> Thank you,
>
>
> ------------------------------
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>
>
>
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