[Freeswitch-users] Fwd: Freeswitch Dialer using SIPml5

[Ken Rice]

why use webrtc2sip? FreeSWITCH supports webrtc natively via either mod_verto
and its associated js client, or via mod_sofia using something like sip.js
(prefered) or sipml5 or jssip on the client side.


Calling the agent and parking the call can be handled with something like
mod_fifo or mod_callcenter (both offer similar auto call distribution
functionality, but work differently)

Dialing customers on the other hand would most likely require either an
external program (script) connected to the ESL, or you would have to roll up
your sleeves and dive into some C to write a call generator that links to
your DB...

While it is possible to do the external controls like this in PHP, that¹s
probably not the most optimal language for doing so

You could also checkout Newfies Dialer which is a supported open source
dialer


On 8/14/14 3:28 AM, "sami sakly" <it.samisakly at gmail.com> wrote:

> 
> 
> ---------- Forwarded message ----------
> From: sami sakly <it.samisakly at gmail.com>
> Date: 2014-08-13 22:56 GMT+02:00
> Subject: Freeswitch Dialer using SIPml5
> To: freeswitch-dev at lists.freeswitch.org
> 
> 
> As it appears from the thread title I'm new to Freeswitch and Voip solution.
> So please excuse my ignorance if I didn't get you from the first time. I'm
> building a Dialer as solution for small compaign based on freeswitch. The main
> idea is that when agent are present : I'm not sure they call fs server or it
> calls them and starting dialing customers from a database and whenever a
> client pick up the phone : it's automatically bridged to one of the free agent
> (already parked and waiting).
> 
> What I have now ? :
> 
> *Freeswitch & webrtc2sip working on my server.
> 
> *SIPml5 Client issuing calls and working
> 
> I tried also to write some php script to run from a client host , that calls 2
> sip client and do the bridging.
> 
> What I want to do now ? : I'm looking for a way to apply my business model
> automatically :
> 
> 1- Calling agent and parking
> 
> 2- Dialling customers and whenever it's picked up bridge to a free agent
> 
> My questions :
> 
> will it be possible to do this with only dialplans or I need to have some
> external script ?
> 
> Where exactly I can use fs events ? I will need them on the php app to create
> control on dialling client parameters and for bridging.
> 
> That seems a lot but I hope I will not be disappointed =)
> 
> Thank you,
> 
> 
> 
> _________________________________________________________________________
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> http://www.freeswitchsolutions.com
> 
> 
> 
> 
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-- 
Ken
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http://www.ClueCon.com
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