[Freeswitch-users] How to prevent group_confirm_file from looping?

[Lyle Pratt]

Anthony suggested that I: "Use the exec app mode and call a lua script that
plays once, waits for input once and hangs up."

I guess I can do that as a last resort, however based on the documentation,
it seems that "group_confirm_read_timeout" should work, however it does not
have any affect for me. Can someone else try this or does anyone know why
it is not working?

-Lyle


On Mon, Oct 21, 2013 at 12:44 PM, Lyle Pratt <lylepratt at gmail.com> wrote:

> Additional information:
>
> I thought that "group_confirm_read_timeout" would be what I needed as
> well, but I've tried it and it does not seem to have any affect on how long
> it waits for confirmation. Maybe it doesn't work correctly when using
> Enterprise Originate?
>
> -Lyle
>
>
> On Mon, Oct 21, 2013 at 12:27 PM, Lyle Pratt <lylepratt at gmail.com> wrote:
>
>> Hi Regis,
>>
>> Thanks for sticking with me on this issue. I've tried group_confirm_read_timeout,
>> but its not what I'm looking for. I've also taken a look at the source for
>> switch_ivr_read which is what the "group_confirm" functionality is using,
>> and it doesn't seem to support a max retries, or hard timeout to wait for a
>> "confirmation". I think that (
>> http://docs.freeswitch.org/group__switch__ivr__menu.html#g372a59da20a90e23f4fee8e36b829fee
>> )
>>
>> I'm not sure what you mean by "fix the timeout at the audio lenght of
>> your group_confirm_file". Can you give me a few more details?
>>
>> Thanks!
>> -Lyle
>>
>>
>>
>>
>> On Mon, Oct 21, 2013 at 12:20 PM, Regis M <
>> regis.freeswitch.org at tornad.net> wrote:
>>
>>> There's also some other undocumented variables :
>>> Look here :
>>>
>>> http://wiki.freeswitch.org/wiki/Freeswitch_IVR_Originate#Channel_variables
>>>
>>> group_confirm_read_timeout  will do the job maybe
>>>
>>> Anyway, you have to fix the timeout at the audio lenght of your
>>> group_confirm_file..
>>>
>>>
>>>
>>> 2013/10/21 Lyle Pratt <lylepratt at gmail.com>
>>>
>>>> Hi Regis,
>>>>
>>>> Thanks for the tip, but unfortunately that does not help. I need to
>>>> prevent the group_confirm_file from looping at all. It doesn't have
>>>> anything to do with the leg timeout. In other words, my leg timeout could
>>>> be 10 seconds or 100 seconds, but the group_confirm_file should still only
>>>> play one time, wait for input, then hangup.
>>>>
>>>> -Lyle
>>>>
>>>>
>>>> On Mon, Oct 21, 2013 at 11:55 AM, Regis M <
>>>> regis.freeswitch.org at tornad.net> wrote:
>>>>
>>>>> Hi,
>>>>>
>>>>> Try to look at that :
>>>>> http://wiki.freeswitch.org/wiki/Variable_group_confirm_cancel_timeout
>>>>>
>>>>> Regards
>>>>>
>>>>>
>>>>> 2013/10/20 Lyle Pratt <lylepratt at gmail.com>
>>>>>
>>>>>>  Hello! I'm trying to use the "group_confirm_file" functionality to
>>>>>> prevent voicemail systems from answering my outbound calls to users.
>>>>>>
>>>>>> The problem I'm having is that there does not seem to be a way to
>>>>>> prevent the "group_confirm_file" from looping/repeating. I only want the
>>>>>> file to play ONE time then hang up if they do not press the
>>>>>> "group_confirm_key". Currently, if someone ignores one of the calls (on
>>>>>> their cell phone for example) and their voicemail system picks up, they
>>>>>> will get a voicemail with the "group_confirm_file" audio. This is extremely
>>>>>> annoying!
>>>>>>
>>>>>> How can I change this? Is it possible for me to write a module to
>>>>>> change/correct this behavior?
>>>>>>
>>>>>> Thanks!
>>>>>> Lyle
>>>>>>
>>>>>>
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