<div dir="ltr">Anthony suggested that I: "<span style="font-family:arial,sans-serif;font-size:12.727272033691406px">Use the exec app mode and call a lua script that plays once, waits for input once and hangs up."</span><div>
<span style="font-family:arial,sans-serif;font-size:12.727272033691406px"><br></span></div><div><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">I guess I can do that as a last resort, however based on the documentation, it seems that "</span><span style="font-size:12.727272033691406px;font-family:arial,sans-serif">group_confirm_read_</span><span style="font-size:12.727272033691406px;font-family:arial,sans-serif">timeout" should work, however it does not have any affect for me. Can someone else try this or does anyone know why it is not working?</span></div>
<div><span style="font-size:12.727272033691406px;font-family:arial,sans-serif"><br></span></div><div><span style="font-size:12.727272033691406px;font-family:arial,sans-serif">-Lyle</span></div></div><div class="gmail_extra">
<br><br><div class="gmail_quote">On Mon, Oct 21, 2013 at 12:44 PM, Lyle Pratt <span dir="ltr"><<a href="mailto:lylepratt@gmail.com" target="_blank">lylepratt@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Additional information:<div><br></div><div>I thought that "<span style="font-size:12.727272033691406px;font-family:arial,sans-serif">group_confirm_read_</span><span style="font-size:12.727272033691406px;font-family:arial,sans-serif">timeout" would be what I needed as well, but I've tried it and it does not seem to have any affect on how long it waits for confirmation. Maybe it doesn't work correctly when using Enterprise Originate?</span></div>
<span class="HOEnZb"><font color="#888888">
<div><span style="font-size:12.727272033691406px;font-family:arial,sans-serif"><br></span></div><div><span style="font-size:12.727272033691406px;font-family:arial,sans-serif">-Lyle</span></div></font></span></div><div class="HOEnZb">
<div class="h5"><div class="gmail_extra">
<br><br><div class="gmail_quote">On Mon, Oct 21, 2013 at 12:27 PM, Lyle Pratt <span dir="ltr"><<a href="mailto:lylepratt@gmail.com" target="_blank">lylepratt@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Hi Regis,<div><br></div><div>Thanks for sticking with me on this issue. I've tried <span style="font-family:arial,sans-serif;font-size:12.727272033691406px">group_confirm_read_timeout, but its not what I'm looking for. I've also taken a look at the source for switch_ivr_read which is what the "group_confirm" functionality is using, and it doesn't seem to support a max retries, or hard timeout to wait for a "confirmation". I think that (</span><font face="arial, sans-serif"><a href="http://docs.freeswitch.org/group__switch__ivr__menu.html#g372a59da20a90e23f4fee8e36b829fee" target="_blank">http://docs.freeswitch.org/group__switch__ivr__menu.html#g372a59da20a90e23f4fee8e36b829fee</a>)</font></div>
<div><font face="arial, sans-serif"><br></font></div><div><font face="arial, sans-serif">I'm not sure what you mean by "</font><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">fix the timeout at the audio lenght of your group_confirm_file". Can you give me a few more details?</span></div>
<div><span style="font-family:arial,sans-serif;font-size:12.727272033691406px"><br></span></div><div><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">Thanks!</span></div><span><font color="#888888"><div>
<span style="font-family:arial,sans-serif;font-size:12.727272033691406px">-Lyle</span></div>
<div><span style="font-family:arial,sans-serif;font-size:12.727272033691406px"><br></span></div><div><span style="font-family:arial,sans-serif;font-size:12.727272033691406px"><br></span></div></font></span></div><div>
<div><div class="gmail_extra">
<br><br><div class="gmail_quote">On Mon, Oct 21, 2013 at 12:20 PM, Regis M <span dir="ltr"><<a href="mailto:regis.freeswitch.org@tornad.net" target="_blank">regis.freeswitch.org@tornad.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr"><div>There's also some other undocumented variables :<br>Look here : <br><a href="http://wiki.freeswitch.org/wiki/Freeswitch_IVR_Originate#Channel_variables" target="_blank">http://wiki.freeswitch.org/wiki/Freeswitch_IVR_Originate#Channel_variables</a><br>
<br>group_confirm_read_timeout
will do the job maybe<br><br></div>Anyway, you have to fix the timeout at the audio lenght of your group_confirm_file..<br><br></div><div><div><div class="gmail_extra"><br><br><div class="gmail_quote">
2013/10/21 Lyle Pratt <span dir="ltr"><<a href="mailto:lylepratt@gmail.com" target="_blank">lylepratt@gmail.com</a>></span><br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Hi Regis,<div><br></div><div>Thanks for the tip, but unfortunately that does not help. I need to prevent the group_confirm_file from looping at all. It doesn't have anything to do with the leg timeout. In other words, my leg timeout could be 10 seconds or 100 seconds, but the group_confirm_file should still only play one time, wait for input, then hangup.</div>
<span><font color="#888888">
<div><br></div><div>-Lyle</div></font></span></div><div><div><div class="gmail_extra"><br><br><div class="gmail_quote">On Mon, Oct 21, 2013 at 11:55 AM, Regis M <span dir="ltr"><<a href="mailto:regis.freeswitch.org@tornad.net" target="_blank">regis.freeswitch.org@tornad.net</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div><div>Hi,<br><br></div>Try to look at that :<br><a href="http://wiki.freeswitch.org/wiki/Variable_group_confirm_cancel_timeout" target="_blank">http://wiki.freeswitch.org/wiki/Variable_group_confirm_cancel_timeout</a><br>
<br></div>Regards<br></div><div class="gmail_extra"><br><br><div class="gmail_quote">2013/10/20 Lyle Pratt <span dir="ltr"><<a href="mailto:lylepratt@gmail.com" target="_blank">lylepratt@gmail.com</a>></span><br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div><div>
<div dir="ltr"><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">Hello! I'm trying to use the "group_confirm_file" functionality to prevent voicemail systems from answering my outbound calls to users.</span><div style="font-family:arial,sans-serif;font-size:12.727272033691406px">
<br></div><div style="font-family:arial,sans-serif;font-size:12.727272033691406px">The problem I'm having is that there does not seem to be a way to prevent the "group_confirm_file" from looping/repeating. I only want the file to play ONE time then hang up if they do not press the "group_confirm_key". Currently, if someone ignores one of the calls (on their cell phone for example) and their voicemail system picks up, they will get a voicemail with the "group_confirm_file" audio. This is extremely annoying!</div>
<div style="font-family:arial,sans-serif;font-size:12.727272033691406px"><br></div><div style="font-family:arial,sans-serif;font-size:12.727272033691406px">How can I change this? Is it possible for me to write a module to change/correct this behavior?</div>
<div style="font-family:arial,sans-serif;font-size:12.727272033691406px"><br></div><div style="font-family:arial,sans-serif;font-size:12.727272033691406px">Thanks!</div><span><font color="#888888"><div style="font-family:arial,sans-serif;font-size:12.727272033691406px">
Lyle</div></font></span></div>
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