[Freeswitch-users] Cannot ring extension from DID

Thu May 23 15:45:06 MSD 2013

I made a change to 1000 this morning and I can now dial each others
extensions.

When I call the number I still go directly to the voicemail when extension
1000 should ring.

freeswitch at internal> sofia status profile internal reg

Registrations:

=================================================================================================

Call-ID:        519830183003 at 10.2.1.209

User:           1001 at gothamcity.xom

Contact:        "user" <sip:1001 at 10.2.1.209:45048
;transport=udp;fs_nat=yes;fs_path=sip%3A1001%4010.2.1.209%3A45048%3Btransport%3Dudp>

Agent:          Sipdroid/3.0 beta/SCH-I605

Status:         Registered(UDP-NAT)(unknown) EXP(2013-05-22 23:44:29)
EXPSECS(3501)

Host:           GothamCity-00

IP:             10.2.1.209

Port:           45048

Auth-User:      1001

Auth-Realm:     gothamcity.xom

MWI-Account:    1001 at gothamcity.xom

Call-ID:        7eb5078e-316ad43b-c274631c at 10.2.1.50

User:           1000 at gothamcity.xom

Contact:        "user" <sip:1000 at 10.2.1.50:5060
;transport=tcp;fs_nat=yes;fs_path=sip%3A1000%4010.2.1.50%3A64461%3Btransport%3Dtcp>

Agent:          PolycomSoundPointIP-SPIP_335-UA/3.3.3.0069

Status:         Registered(TCP-NAT)(unknown) EXP(2013-05-22 22:48:44)
EXPSECS(156)

Host:           GothamCity-00

IP:             10.2.1.50

Port:           64461

Auth-User:      1000

Auth-Realm:     gothamcity.xom

MWI-Account:    1000 at gothamcity.xom

Total items returned: 2

=================================================================================================

Mike Hendrie
T: 847.366.5881
E: mike at hendrienet.com
On May 23, 2013 6:16 AM, "Philippe Le Toquin" <philippe at ppmt.org> wrote:

>  so your extension are not registered
>
> On my FS I can see my own extension.
>
> Now this is where I am going to learn something because I have no idea why
> you can call from one extension to another if they are not registered.
>
> On 13-05-22 10:48 PM, Mike Hendrie wrote:
>
> Sorry it took so long.
>
>  I updated the log file and your requested details.
>
>  http://pastebin.freeswitch.org/20963
>
>  Thank you
>
>
> On Wed, May 22, 2013 at 10:38 AM, Michael Collins <msc at freeswitch.org>wrote:
>
>>     Mike,
>>
>>  You might be confusing "profiles" with "domains". A profile is a "SIP
>> profile" and represent a SIP user agent where FreeSWITCH's SIP stack
>> ("Sofia") listens and responds. There is no explicit relationship between
>> domains and profiles. Profiles simply define where SIP messages come and go
>> on the system.
>>
>>  Domains are a logical construct in the server. You can have multiple
>> domains and thus multiple users with the same ID, i.e. "1001 at domain1"
>> and "1001 at domain2".
>>
>>  Go to your fs_cli and capture the output of these commands:
>>  sofia status
>>  sofia status profile internal reg
>>
>>  Drop those in a pastebin a link back here.
>>  -MC
>>
>>
>> On Wed, May 22, 2013 at 7:14 AM, Mike Hendrie <mike at hendrienet.com>wrote:
>>
>>> I will look into the registration of the phones as I see I am missing
>>> something.
>>>
>>>  freeswitch at internal> sofia status profile GothamCity.xom reg
>>>
>>>  Registrations:
>>>
>>> =================================================================================================
>>> Total items returned: 0
>>>
>>> =================================================================================================
>>>
>>>
>>>
>>> On Wed, May 22, 2013 at 8:15 AM, Mike Hendrie <mike at hendrienet.com>wrote:
>>>
>>>> I do.  I can also ring extension 1000.
>>>>   On May 22, 2013 7:52 AM, "Philippe Le Toquin" <philippe at ppmt.org>
>>>> wrote:
>>>>
>>>>> This is why it goes to voicemail I guess
>>>>>
>>>>>    1.  2013-05-21 22:28:54.107400 [DEBUG] switch_channel.c:1099sofia/external/
>>>>>    5555555555 at 66.66.66.66 EXPORTING[export_vars] [dialed_extension]=[
>>>>>    1001] to event
>>>>>     2.  2013-05-21 22:28:54.107400 [DEBUG] switch_ivr_originate.c:2044Parsing global variables
>>>>>     3.  2013-05-21 22:28:54.107400 [DEBUG] switch_event.c:1608Parsing variable
>>>>>    [sip_invite_domain]=[GothamCity.xom]
>>>>>     4.  2013-05-21 22:28:54.107400 [DEBUG] switch_event.c:1608Parsing variable
>>>>>    [presence_id]=[1001 at GothamCity.xom]
>>>>>     5.  2013-05-21 22:28:54.107400 [NOTICE] switch_ivr_originate.c:
>>>>>    2639 Cannot create outgoing channel of type [error] cause: [
>>>>>    USER_NOT_REGISTERED]
>>>>>     6.  2013-05-21 22:28:54.107400 [DEBUG] switch_ivr_originate.c:3605Originate Resulted in Error Cause:
>>>>>    606 [USER_NOT_REGISTERED]
>>>>>     7.  2013-05-21 22:28:54.107400 [NOTICE] switch_ivr_originate.c:
>>>>>    2639 Cannot create outgoing channel of type [user] cause: [
>>>>>    USER_NOT_REGISTERED]
>>>>>     8.  2013-05-21 22:28:54.107400 [DEBUG] switch_ivr_originate.c:3605Originate Resulted in Error Cause:
>>>>>    606 [USER_NOT_REGISTERED]
>>>>>     9.  2013-05-21 22:28:54.107400 [INFO] mod_dptools.c:3106Originate Failed.  Cause: USER_NOT_REGISTERED
>>>>>     10.  EXECUTE sofia/external/5555555555 at 66.66.66.66 answer()
>>>>>     11.  2013-05-21 22:28:54.107400 [DEBUG] switch_core_media.c:2663Audio Codec Compare
>>>>>    [PCMU:0:8000:20:64000]/[G722:9:8000:20:64000]
>>>>>     12.  2013-05-21 22:28:54.107400 [DEBUG] switch_core_media.c:2663Audio Codec Compare
>>>>>    [PCMU:0:8000:20:64000]/[PCMU:0:8000:20:64000]
>>>>>     13.  2013-05-21 22:28:54.107400 [DEBUG] switch_core_media.c:1772Set Codec sofia/external/
>>>>>    5555555555 at 66.66.66.66 P
>>>>>
>>>>> Do you have a dialtone on that 1001 extension?
>>>>>
>>>>>
>>>>> On 22 May 2013 07:55, Mike Hendrie <mike at hendrienet.com> wrote:
>>>>>
>>>>>> Thank you.
>>>>>>
>>>>>>  Here is the log URL.
>>>>>> http://pastebin.freeswitch.org/20960
>>>>>>
>>>>>>
>>>>>>
>>>>>>  On Wed, May 22, 2013 at 1:39 AM, Michael Collins <msc at freeswitch.org
>>>>>> > wrote:
>>>>>>
>>>>>>>   Post a FreeSWITCH debug log of the incoming call. Use
>>>>>>> pastebin.freeswitch.org and select "FreeSWITCH Log" as the syntax
>>>>>>> highlighting. Paste the URL in this email thread and we'll take a look.
>>>>>>>  -MC
>>>>>>>
>>>>>>>
>>>>>>> On Tue, May 21, 2013 at 9:35 PM, Mike Hendrie <mike at hendrienet.com>wrote:
>>>>>>>
>>>>>>>> Correction:
>>>>>>>> I had a second dialplan in the public folder that was causing
>>>>>>>> confusion. Below is the dialplan I am using.
>>>>>>>>  If I change the extension in the dialplan from 1000 to 1001 I get
>>>>>>>> the appropriate voice mail extension, however, the phones never ring.
>>>>>>>>
>>>>>>>>  I have the fs configured as a multi-tenant solution.
>>>>>>>>
>>>>>>>>  Could the dialplan be using the default extensions (1000 and
>>>>>>>> 1001) under /conf/directory/default and not reference the
>>>>>>>> /conf/directory/GothamCity.xom domain? That would explain why I get to the
>>>>>>>> voicemail for the correct extension when the phone never rings.
>>>>>>>>
>>>>>>>>  Thanks
>>>>>>>>
>>>>>>>>  =====
>>>>>>>>  /usr/local/freeswitch/conf/dialplan/public/GothamCity.xom.xml
>>>>>>>>
>>>>>>>>  <include>
>>>>>>>>
>>>>>>>>    <extension name="GothamCity.xom 1001">
>>>>>>>>     <condition field="destination_number" expression="^1?
>>>>>>>> (2624481175)$">
>>>>>>>>        <action application="set" data="domain_name=GothamCity.xom"/>
>>>>>>>>        <action application="transfer" data="1001 XML default"/>
>>>>>>>>     </condition>
>>>>>>>>   </extension>
>>>>>>>>
>>>>>>>>  </include>
>>>>>>>>
>>>>>>>>  =====
>>>>>>>>  /conf/directory/GothamCity.xom.xml
>>>>>>>>
>>>>>>>>
>>>>>>>>    <domain name="GothamCity.xom">
>>>>>>>>     <params>
>>>>>>>>       <param name="dial-string"
>>>>>>>> value="{^^:sip_invite_domain=${dialed_domain}:presence_id=${dialed_user}@
>>>>>>>> ${dialed_domain}}${sofia_contact(*/${dialed_user}@
>>>>>>>> ${dialed_domain})}"/>
>>>>>>>>     </params>
>>>>>>>>
>>>>>>>>      <variables>
>>>>>>>>       <variable name="record_stereo" value="true"/>
>>>>>>>>        <variable name="user_context" value="default"/>
>>>>>>>>        <variable name="default_gateway"
>>>>>>>> value="$${default_provider}"/>
>>>>>>>>       <variable name="default_areacode"
>>>>>>>> value="$${default_areacode}"/>
>>>>>>>>        <variable name="transfer_fallback_extension"
>>>>>>>> value="operator"/>
>>>>>>>>     </variables>
>>>>>>>>
>>>>>>>>      <groups>
>>>>>>>>       <group name="GothamCity.xom">
>>>>>>>>         <users>
>>>>>>>>           <X-PRE-PROCESS cmd="include" data="GothamCity.xom/*.xml"/>
>>>>>>>>         </users>
>>>>>>>>       </group>
>>>>>>>>
>>>>>>>>        <group name="sales">
>>>>>>>>         <users>
>>>>>>>>           <!--
>>>>>>>>               type="pointer" is a pointer so you can have the
>>>>>>>>               same user in multiple groups.  It basically means
>>>>>>>>               to keep searching for the user in the directory.
>>>>>>>>           -->
>>>>>>>>           <user id="1000" type="pointer"/>
>>>>>>>>           <user id="1001" type="pointer"/>
>>>>>>>>           <user id="1002" type="pointer"/>
>>>>>>>>           <user id="1003" type="pointer"/>
>>>>>>>>           <user id="1004" type="pointer"/>
>>>>>>>>         </users>
>>>>>>>>       </group>
>>>>>>>> =====
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, May 21, 2013 at 9:27 PM, Mike Hendrie <mike at hendrienet.com>wrote:
>>>>>>>>
>>>>>>>>> Thank you for your assistance. I made the suggested modification
>>>>>>>>> below, however, when calling the number it goes directly to voicemail.
>>>>>>>>>
>>>>>>>>>    /usr/local/freeswitch/conf/dialplan/public/GothamCity.xom.xml
>>>>>>>>>
>>>>>>>>>  <include>
>>>>>>>>>
>>>>>>>>>    <extension name="vitel-inbound">
>>>>>>>>>     <condition field="destination_number"
>>>>>>>>> expression="^1?(262xxxxxxx)$">
>>>>>>>>>         <action application="transfer" data="1000 XML default"/>
>>>>>>>>>     </condition>
>>>>>>>>>   </extension>
>>>>>>>>>
>>>>>>>>>  </include>
>>>>>>>>>
>>>>>>>>>      <snip>
>>>>>>>  --
>>>>>>> Michael S Collins
>>>>>>> Twitter: @mercutioviz
>>>>>>> http://www.FreeSWITCH.org
>>>>>>> http://www.ClueCon.com
>>>>>>> http://www.OSTAG.org
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> _________________________________________________________________________
>>>>>>> Professional FreeSWITCH Consulting Services:
>>>>>>> consulting at freeswitch.org
>>>>>>> http://www.freeswitchsolutions.com
>>>>>>>
>>>>>>> 
>>>>>>> 
>>>>>>>
>>>>>>> Official FreeSWITCH Sites
>>>>>>> http://www.freeswitch.org
>>>>>>> http://wiki.freeswitch.org
>>>>>>> http://www.cluecon.com
>>>>>>>
>>>>>>> FreeSWITCH-users mailing list
>>>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>>> UNSUBSCRIBE:
>>>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>>>> http://www.freeswitch.org
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>> _________________________________________________________________________
>>>>>> Professional FreeSWITCH Consulting Services:
>>>>>> consulting at freeswitch.org
>>>>>> http://www.freeswitchsolutions.com
>>>>>>
>>>>>> 
>>>>>> 
>>>>>>
>>>>>> Official FreeSWITCH Sites
>>>>>> http://www.freeswitch.org
>>>>>> http://wiki.freeswitch.org
>>>>>> http://www.cluecon.com
>>>>>>
>>>>>> FreeSWITCH-users mailing list
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>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>> UNSUBSCRIBE:
>>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>>> http://www.freeswitch.org
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>> _________________________________________________________________________
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>>
>>>>> 
>>>>> 
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> http://www.freeswitch.org
>>>>> http://wiki.freeswitch.org
>>>>> http://www.cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
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>>>>> UNSUBSCRIBE:
>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>> http://www.freeswitch.org
>>>>>
>>>>>
>>>
>>> _________________________________________________________________________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>>
>>> 
>>> 
>>>
>>> Official FreeSWITCH Sites
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>>>
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>>>
>>>
>>
>>
>> --
>> Michael S Collins
>> Twitter: @mercutioviz
>> http://www.FreeSWITCH.org
>> http://www.ClueCon.com
>> http://www.OSTAG.org
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> 
>> 
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://wiki.freeswitch.org
>> http://www.cluecon.com
>>
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>> http://www.freeswitch.org
>>
>>
>
>
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>
> 
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