[Freeswitch-users] Cannot ring extension from DID
Mike Hendrie
mike at hendrienet.com
Thu May 23 18:18:29 MSD 2013
Looking at the log: http://pastebin.freeswitch.org/20964
Am I seeing the call transferring to 1000 at default and not GothamCity.xom?
Dialplan: sofia/external/5555555555 at 66.66.66.66 Regex (PASS)
[GothamCity.xom 1001] destination_number(2222222222) =~ /^1?(2222222222)$/
break=on-false
Dialplan: sofia/external/5555555555 at 66.66.66.66 Action
set(domain_name=GothamCity.xom)
Dialplan: sofia/external/5555555555 at 66.66.66.66 Action transfer(1000 XML
default)
The Dialplan should have it go to 1000 at GithamCity.xom
Thanks!
On Thu, May 23, 2013 at 6:45 AM, Mike Hendrie <mike at hendrienet.com> wrote:
> I made a change to 1000 this morning and I can now dial each others
> extensions.
>
> When I call the number I still go directly to the voicemail when extension
> 1000 should ring.
>
>
> freeswitch at internal> sofia status profile internal reg
>
>
> Registrations:
>
>
> =================================================================================================
>
> Call-ID: 519830183003 at 10.2.1.209
>
> User: 1001 at gothamcity.xom
>
> Contact: "user" <sip:1001 at 10.2.1.209:45048
> ;transport=udp;fs_nat=yes;fs_path=sip%3A1001%4010.2.1.209%3A45048%3Btransport%3Dudp>
>
> Agent: Sipdroid/3.0 beta/SCH-I605
>
> Status: Registered(UDP-NAT)(unknown) EXP(2013-05-22 23:44:29)
> EXPSECS(3501)
>
> Host: GothamCity-00
>
> IP: 10.2.1.209
>
> Port: 45048
>
> Auth-User: 1001
>
> Auth-Realm: gothamcity.xom
>
> MWI-Account: 1001 at gothamcity.xom
>
>
> Call-ID: 7eb5078e-316ad43b-c274631c at 10.2.1.50
>
> User: 1000 at gothamcity.xom
>
> Contact: "user" <sip:1000 at 10.2.1.50:5060
> ;transport=tcp;fs_nat=yes;fs_path=sip%3A1000%4010.2.1.50%3A64461%3Btransport%3Dtcp>
>
> Agent: PolycomSoundPointIP-SPIP_335-UA/3.3.3.0069
>
> Status: Registered(TCP-NAT)(unknown) EXP(2013-05-22 22:48:44)
> EXPSECS(156)
>
> Host: GothamCity-00
>
> IP: 10.2.1.50
>
> Port: 64461
>
> Auth-User: 1000
>
> Auth-Realm: gothamcity.xom
>
> MWI-Account: 1000 at gothamcity.xom
>
>
> Total items returned: 2
>
>
> =================================================================================================
>
>
> Mike Hendrie
> T: 847.366.5881
> E: mike at hendrienet.com
> On May 23, 2013 6:16 AM, "Philippe Le Toquin" <philippe at ppmt.org> wrote:
>
>> so your extension are not registered
>>
>> On my FS I can see my own extension.
>>
>> Now this is where I am going to learn something because I have no idea
>> why you can call from one extension to another if they are not registered.
>>
>> On 13-05-22 10:48 PM, Mike Hendrie wrote:
>>
>> Sorry it took so long.
>>
>> I updated the log file and your requested details.
>>
>> http://pastebin.freeswitch.org/20963
>>
>> Thank you
>>
>>
>> On Wed, May 22, 2013 at 10:38 AM, Michael Collins <msc at freeswitch.org>wrote:
>>
>>> Mike,
>>>
>>> You might be confusing "profiles" with "domains". A profile is a "SIP
>>> profile" and represent a SIP user agent where FreeSWITCH's SIP stack
>>> ("Sofia") listens and responds. There is no explicit relationship between
>>> domains and profiles. Profiles simply define where SIP messages come and go
>>> on the system.
>>>
>>> Domains are a logical construct in the server. You can have multiple
>>> domains and thus multiple users with the same ID, i.e. "1001 at domain1"
>>> and "1001 at domain2".
>>>
>>> Go to your fs_cli and capture the output of these commands:
>>> sofia status
>>> sofia status profile internal reg
>>>
>>> Drop those in a pastebin a link back here.
>>> -MC
>>>
>>>
>>> On Wed, May 22, 2013 at 7:14 AM, Mike Hendrie <mike at hendrienet.com>wrote:
>>>
>>>> I will look into the registration of the phones as I see I am missing
>>>> something.
>>>>
>>>> freeswitch at internal> sofia status profile GothamCity.xom reg
>>>>
>>>> Registrations:
>>>>
>>>> =================================================================================================
>>>> Total items returned: 0
>>>>
>>>> =================================================================================================
>>>>
>>>>
>>>>
>>>> On Wed, May 22, 2013 at 8:15 AM, Mike Hendrie <mike at hendrienet.com>wrote:
>>>>
>>>>> I do. I can also ring extension 1000.
>>>>> On May 22, 2013 7:52 AM, "Philippe Le Toquin" <philippe at ppmt.org>
>>>>> wrote:
>>>>>
>>>>>> This is why it goes to voicemail I guess
>>>>>>
>>>>>> 1. 2013-05-21 22:28:54.107400 [DEBUG] switch_channel.c:1099sofia/external/
>>>>>> 5555555555 at 66.66.66.66 EXPORTING[export_vars] [dialed_extension]=[
>>>>>> 1001] to event
>>>>>> 2. 2013-05-21 22:28:54.107400 [DEBUG] switch_ivr_originate.c:
>>>>>> 2044 Parsing global variables
>>>>>> 3. 2013-05-21 22:28:54.107400 [DEBUG] switch_event.c:1608Parsing variable
>>>>>> [sip_invite_domain]=[GothamCity.xom]
>>>>>> 4. 2013-05-21 22:28:54.107400 [DEBUG] switch_event.c:1608Parsing variable
>>>>>> [presence_id]=[1001 at GothamCity.xom]
>>>>>> 5. 2013-05-21 22:28:54.107400 [NOTICE] switch_ivr_originate.c:
>>>>>> 2639 Cannot create outgoing channel of type [error] cause: [
>>>>>> USER_NOT_REGISTERED]
>>>>>> 6. 2013-05-21 22:28:54.107400 [DEBUG] switch_ivr_originate.c:
>>>>>> 3605 Originate Resulted in Error Cause: 606 [USER_NOT_REGISTERED]
>>>>>> 7. 2013-05-21 22:28:54.107400 [NOTICE] switch_ivr_originate.c:
>>>>>> 2639 Cannot create outgoing channel of type [user] cause: [
>>>>>> USER_NOT_REGISTERED]
>>>>>> 8. 2013-05-21 22:28:54.107400 [DEBUG] switch_ivr_originate.c:
>>>>>> 3605 Originate Resulted in Error Cause: 606 [USER_NOT_REGISTERED]
>>>>>> 9. 2013-05-21 22:28:54.107400 [INFO] mod_dptools.c:3106Originate Failed. Cause: USER_NOT_REGISTERED
>>>>>> 10. EXECUTE sofia/external/5555555555 at 66.66.66.66 answer()
>>>>>> 11. 2013-05-21 22:28:54.107400 [DEBUG] switch_core_media.c:2663Audio Codec Compare
>>>>>> [PCMU:0:8000:20:64000]/[G722:9:8000:20:64000]
>>>>>> 12. 2013-05-21 22:28:54.107400 [DEBUG] switch_core_media.c:2663Audio Codec Compare
>>>>>> [PCMU:0:8000:20:64000]/[PCMU:0:8000:20:64000]
>>>>>> 13. 2013-05-21 22:28:54.107400 [DEBUG] switch_core_media.c:1772Set Codec sofia/external/
>>>>>> 5555555555 at 66.66.66.66 P
>>>>>>
>>>>>> Do you have a dialtone on that 1001 extension?
>>>>>>
>>>>>>
>>>>>> On 22 May 2013 07:55, Mike Hendrie <mike at hendrienet.com> wrote:
>>>>>>
>>>>>>> Thank you.
>>>>>>>
>>>>>>> Here is the log URL.
>>>>>>> http://pastebin.freeswitch.org/20960
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Wed, May 22, 2013 at 1:39 AM, Michael Collins <
>>>>>>> msc at freeswitch.org> wrote:
>>>>>>>
>>>>>>>> Post a FreeSWITCH debug log of the incoming call. Use
>>>>>>>> pastebin.freeswitch.org and select "FreeSWITCH Log" as the syntax
>>>>>>>> highlighting. Paste the URL in this email thread and we'll take a look.
>>>>>>>> -MC
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, May 21, 2013 at 9:35 PM, Mike Hendrie <mike at hendrienet.com>wrote:
>>>>>>>>
>>>>>>>>> Correction:
>>>>>>>>> I had a second dialplan in the public folder that was causing
>>>>>>>>> confusion. Below is the dialplan I am using.
>>>>>>>>> If I change the extension in the dialplan from 1000 to 1001 I
>>>>>>>>> get the appropriate voice mail extension, however, the phones never ring.
>>>>>>>>>
>>>>>>>>> I have the fs configured as a multi-tenant solution.
>>>>>>>>>
>>>>>>>>> Could the dialplan be using the default extensions (1000 and
>>>>>>>>> 1001) under /conf/directory/default and not reference the
>>>>>>>>> /conf/directory/GothamCity.xom domain? That would explain why I get to the
>>>>>>>>> voicemail for the correct extension when the phone never rings.
>>>>>>>>>
>>>>>>>>> Thanks
>>>>>>>>>
>>>>>>>>> =====
>>>>>>>>> /usr/local/freeswitch/conf/dialplan/public/GothamCity.xom.xml
>>>>>>>>>
>>>>>>>>> <include>
>>>>>>>>>
>>>>>>>>> <extension name="GothamCity.xom 1001">
>>>>>>>>> <condition field="destination_number" expression="^1?
>>>>>>>>> (2624481175)$">
>>>>>>>>> <action application="set"
>>>>>>>>> data="domain_name=GothamCity.xom"/>
>>>>>>>>> <action application="transfer" data="1001 XML default"/>
>>>>>>>>> </condition>
>>>>>>>>> </extension>
>>>>>>>>>
>>>>>>>>> </include>
>>>>>>>>>
>>>>>>>>> =====
>>>>>>>>> /conf/directory/GothamCity.xom.xml
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> <domain name="GothamCity.xom">
>>>>>>>>> <params>
>>>>>>>>> <param name="dial-string"
>>>>>>>>> value="{^^:sip_invite_domain=${dialed_domain}:presence_id=${dialed_user}@
>>>>>>>>> ${dialed_domain}}${sofia_contact(*/${dialed_user}@
>>>>>>>>> ${dialed_domain})}"/>
>>>>>>>>> </params>
>>>>>>>>>
>>>>>>>>> <variables>
>>>>>>>>> <variable name="record_stereo" value="true"/>
>>>>>>>>> <variable name="user_context" value="default"/>
>>>>>>>>> <variable name="default_gateway"
>>>>>>>>> value="$${default_provider}"/>
>>>>>>>>> <variable name="default_areacode"
>>>>>>>>> value="$${default_areacode}"/>
>>>>>>>>> <variable name="transfer_fallback_extension"
>>>>>>>>> value="operator"/>
>>>>>>>>> </variables>
>>>>>>>>>
>>>>>>>>> <groups>
>>>>>>>>> <group name="GothamCity.xom">
>>>>>>>>> <users>
>>>>>>>>> <X-PRE-PROCESS cmd="include"
>>>>>>>>> data="GothamCity.xom/*.xml"/>
>>>>>>>>> </users>
>>>>>>>>> </group>
>>>>>>>>>
>>>>>>>>> <group name="sales">
>>>>>>>>> <users>
>>>>>>>>> <!--
>>>>>>>>> type="pointer" is a pointer so you can have the
>>>>>>>>> same user in multiple groups. It basically means
>>>>>>>>> to keep searching for the user in the directory.
>>>>>>>>> -->
>>>>>>>>> <user id="1000" type="pointer"/>
>>>>>>>>> <user id="1001" type="pointer"/>
>>>>>>>>> <user id="1002" type="pointer"/>
>>>>>>>>> <user id="1003" type="pointer"/>
>>>>>>>>> <user id="1004" type="pointer"/>
>>>>>>>>> </users>
>>>>>>>>> </group>
>>>>>>>>> =====
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Tue, May 21, 2013 at 9:27 PM, Mike Hendrie <mike at hendrienet.com
>>>>>>>>> > wrote:
>>>>>>>>>
>>>>>>>>>> Thank you for your assistance. I made the suggested modification
>>>>>>>>>> below, however, when calling the number it goes directly to voicemail.
>>>>>>>>>>
>>>>>>>>>> /usr/local/freeswitch/conf/dialplan/public/GothamCity.xom.xml
>>>>>>>>>>
>>>>>>>>>> <include>
>>>>>>>>>>
>>>>>>>>>> <extension name="vitel-inbound">
>>>>>>>>>> <condition field="destination_number"
>>>>>>>>>> expression="^1?(262xxxxxxx)$">
>>>>>>>>>> <action application="transfer" data="1000 XML default"/>
>>>>>>>>>> </condition>
>>>>>>>>>> </extension>
>>>>>>>>>>
>>>>>>>>>> </include>
>>>>>>>>>>
>>>>>>>>>> <snip>
>>>>>>>> --
>>>>>>>> Michael S Collins
>>>>>>>> Twitter: @mercutioviz
>>>>>>>> http://www.FreeSWITCH.org
>>>>>>>> http://www.ClueCon.com
>>>>>>>> http://www.OSTAG.org
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> _________________________________________________________________________
>>>>>>>> Professional FreeSWITCH Consulting Services:
>>>>>>>> consulting at freeswitch.org
>>>>>>>> http://www.freeswitchsolutions.com
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Official FreeSWITCH Sites
>>>>>>>> http://www.freeswitch.org
>>>>>>>> http://wiki.freeswitch.org
>>>>>>>> http://www.cluecon.com
>>>>>>>>
>>>>>>>> FreeSWITCH-users mailing list
>>>>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>>>> UNSUBSCRIBE:
>>>>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>>>>> http://www.freeswitch.org
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> _________________________________________________________________________
>>>>>>> Professional FreeSWITCH Consulting Services:
>>>>>>> consulting at freeswitch.org
>>>>>>> http://www.freeswitchsolutions.com
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Official FreeSWITCH Sites
>>>>>>> http://www.freeswitch.org
>>>>>>> http://wiki.freeswitch.org
>>>>>>> http://www.cluecon.com
>>>>>>>
>>>>>>> FreeSWITCH-users mailing list
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>>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>>> UNSUBSCRIBE:
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>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>> _________________________________________________________________________
>>>>>> Professional FreeSWITCH Consulting Services:
>>>>>> consulting at freeswitch.org
>>>>>> http://www.freeswitchsolutions.com
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Official FreeSWITCH Sites
>>>>>> http://www.freeswitch.org
>>>>>> http://wiki.freeswitch.org
>>>>>> http://www.cluecon.com
>>>>>>
>>>>>> FreeSWITCH-users mailing list
>>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>> UNSUBSCRIBE:
>>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>>> http://www.freeswitch.org
>>>>>>
>>>>>>
>>>>
>>>>
>>>> _________________________________________________________________________
>>>> Professional FreeSWITCH Consulting Services:
>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>>
>>>>
>>>>
>>>> Official FreeSWITCH Sites
>>>> http://www.freeswitch.org
>>>> http://wiki.freeswitch.org
>>>> http://www.cluecon.com
>>>>
>>>> FreeSWITCH-users mailing list
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>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>> UNSUBSCRIBE:
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>>>> http://www.freeswitch.org
>>>>
>>>>
>>>
>>>
>>> --
>>> Michael S Collins
>>> Twitter: @mercutioviz
>>> http://www.FreeSWITCH.org
>>> http://www.ClueCon.com
>>> http://www.OSTAG.org
>>>
>>>
>>> _________________________________________________________________________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>>
>>>
>>>
>>>
>>> Official FreeSWITCH Sites
>>> http://www.freeswitch.org
>>> http://wiki.freeswitch.org
>>> http://www.cluecon.com
>>>
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org
>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>> http://www.freeswitch.org
>>>
>>>
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:consulting at freeswitch.orghttp://www.freeswitchsolutions.com
>>
>> FreeSWITCH-powered IP PBX: The CudaTel Communication Server
>>
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>>
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>>
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>>
>>
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://wiki.freeswitch.org
>> http://www.cluecon.com
>>
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