[Freeswitch-users] Cannot ring extension from DID

Philippe Le Toquin philippe at ppmt.org
Thu May 23 15:12:57 MSD 2013


so your extension are not registered

On my FS I can see my own extension.

Now this is where I am going to learn something because I have no idea 
why you can call from one extension to another if they are not registered.

On 13-05-22 10:48 PM, Mike Hendrie wrote:
> Sorry it took so long.
>
> I updated the log file and your requested details.
>
> http://pastebin.freeswitch.org/20963
>
> Thank you
>
>
> On Wed, May 22, 2013 at 10:38 AM, Michael Collins <msc at freeswitch.org 
> <mailto:msc at freeswitch.org>> wrote:
>
>     Mike,
>
>     You might be confusing "profiles" with "domains". A profile is a
>     "SIP profile" and represent a SIP user agent where FreeSWITCH's
>     SIP stack ("Sofia") listens and responds. There is no explicit
>     relationship between domains and profiles. Profiles simply define
>     where SIP messages come and go on the system.
>
>     Domains are a logical construct in the server. You can have
>     multiple domains and thus multiple users with the same ID, i.e.
>     "1001 at domain1" and "1001 at domain2".
>
>     Go to your fs_cli and capture the output of these commands:
>     sofia status
>     sofia status profile internal reg
>
>     Drop those in a pastebin a link back here.
>     -MC
>
>
>     On Wed, May 22, 2013 at 7:14 AM, Mike Hendrie <mike at hendrienet.com
>     <mailto:mike at hendrienet.com>> wrote:
>
>         I will look into the registration of the phones as I see I am
>         missing something.
>
>         freeswitch at internal> sofia status profile GothamCity.xom reg
>
>         Registrations:
>         =================================================================================================
>         Total items returned: 0
>         =================================================================================================
>
>
>
>         On Wed, May 22, 2013 at 8:15 AM, Mike Hendrie
>         <mike at hendrienet.com <mailto:mike at hendrienet.com>> wrote:
>
>             I do.  I can also ring extension 1000.
>
>             On May 22, 2013 7:52 AM, "Philippe Le Toquin"
>             <philippe at ppmt.org <mailto:philippe at ppmt.org>> wrote:
>
>                 This is why it goes to voicemail I guess
>
>                 1.
>                     2013-05-21 22:28:54.107400 [DEBUG]
>                     switch_channel.c:1099
>                     sofia/external/5555555555 at 66.66.66.66
>                     EXPORTING[export_vars] [dialed_extension]=[1001]
>                     to event
>                 2.
>                     2013-05-21 22:28:54.107400 [DEBUG]
>                     switch_ivr_originate.c:2044 Parsing global variables
>                 3.
>                     2013-05-21 22:28:54.107400 [DEBUG]
>                     switch_event.c:1608 Parsing variable
>                     [sip_invite_domain]=[GothamCity.xom]
>                 4.
>                     2013-05-21 22:28:54.107400 [DEBUG]
>                     switch_event.c:1608 Parsing variable
>                     [presence_id]=[1001 at GothamCity.xom]
>                 5.
>                     2013-05-21 22:28:54.107400 [NOTICE]
>                     switch_ivr_originate.c:2639 Cannot create outgoing
>                     channel of type [error] cause: [USER_NOT_REGISTERED]
>                 6.
>                     2013-05-21 22:28:54.107400 [DEBUG]
>                     switch_ivr_originate.c:3605 Originate Resulted in
>                     Error Cause: 606 [USER_NOT_REGISTERED]
>                 7.
>                     2013-05-21 22:28:54.107400 [NOTICE]
>                     switch_ivr_originate.c:2639 Cannot create outgoing
>                     channel of type [user] cause: [USER_NOT_REGISTERED]
>                 8.
>                     2013-05-21 22:28:54.107400 [DEBUG]
>                     switch_ivr_originate.c:3605 Originate Resulted in
>                     Error Cause: 606 [USER_NOT_REGISTERED]
>                 9.
>                     2013-05-21 22:28:54.107400 [INFO]
>                     mod_dptools.c:3106 Originate Failed. Cause:
>                     USER_NOT_REGISTERED
>                10.
>                     EXECUTE sofia/external/5555555555 at 66.66.66.66 answer()
>                11.
>                     2013-05-21 22:28:54.107400 [DEBUG]
>                     switch_core_media.c:2663 Audio Codec Compare
>                     [PCMU:0:8000:20:64000]/[G722:9:8000:20:64000]
>                12.
>                     2013-05-21 22:28:54.107400 [DEBUG]
>                     switch_core_media.c:2663 Audio Codec Compare
>                     [PCMU:0:8000:20:64000]/[PCMU:0:8000:20:64000]
>                13.
>                     2013-05-21 22:28:54.107400 [DEBUG]
>                     switch_core_media.c:1772 Set Codec
>                     sofia/external/5555555555 at 66.66.66.66 P
>
>                 Do you have a dialtone on that 1001 extension?
>
>
>
>                 On 22 May 2013 07:55, Mike Hendrie
>                 <mike at hendrienet.com <mailto:mike at hendrienet.com>> wrote:
>
>                     Thank you.
>
>                     Here is the log URL.
>                     http://pastebin.freeswitch.org/20960
>
>
>
>                     On Wed, May 22, 2013 at 1:39 AM, Michael Collins
>                     <msc at freeswitch.org <mailto:msc at freeswitch.org>>
>                     wrote:
>
>                         Post a FreeSWITCH debug log of the incoming
>                         call. Use pastebin.freeswitch.org
>                         <http://pastebin.freeswitch.org> and select
>                         "FreeSWITCH Log" as the syntax highlighting.
>                         Paste the URL in this email thread and we'll
>                         take a look.
>                         -MC
>
>
>                         On Tue, May 21, 2013 at 9:35 PM, Mike Hendrie
>                         <mike at hendrienet.com
>                         <mailto:mike at hendrienet.com>> wrote:
>
>                             Correction:
>                             I had a second dialplan in the public
>                             folder that was causing confusion. Below
>                             is the dialplan I am using.
>                             If I change the extension in the dialplan
>                             from 1000 to 1001 I get
>                             the appropriate voice mail extension,
>                             however, the phones never ring.
>
>                             I have the fs configured as a
>                             multi-tenant solution.
>
>                             Could the dialplan be using the default
>                             extensions (1000 and 1001) under
>                             /conf/directory/default and not reference
>                             the /conf/directory/GothamCity.xom domain?
>                             That would explain why I get to the
>                             voicemail for the correct extension when
>                             the phone never rings.
>
>                             Thanks
>
>                             =====
>                              /usr/local/freeswitch/conf/dialplan/public/GothamCity.xom.xml
>
>                             <include>
>
>                             <extension name="GothamCity.xom 1001">
>                             <condition field="destination_number"
>                             expression="^1?(2624481175
>                             <tel:%282624481175>)$">
>                              <action application="set"
>                             data="domain_name=GothamCity.xom"/>
>                              <action application="transfer" data="1001
>                             XML default"/>
>                             </condition>
>                             </extension>
>
>                             </include>
>
>                             =====
>                             /conf/directory/GothamCity.xom.xml
>
>
>                             <domain name="GothamCity.xom">
>                             <params>
>                             <param name="dial-string"
>                             value="{^^:sip_invite_domain=${dialed_domain}:presence_id=${dialed_user}@${dialed_domain}}${sofia_contact(*/${dialed_user}@${dialed_domain})}"/>
>                             </params>
>
>                             <variables>
>                             <variable name="record_stereo" value="true"/>
>                             <variable name="user_context"
>                             value="default"/>
>                             <variable name="default_gateway"
>                             value="$${default_provider}"/>
>                             <variable name="default_areacode"
>                             value="$${default_areacode}"/>
>                             <variable
>                             name="transfer_fallback_extension"
>                             value="operator"/>
>                             </variables>
>
>                             <groups>
>                             <group name="GothamCity.xom">
>                             <users>
>                             <X-PRE-PROCESS cmd="include"
>                             data="GothamCity.xom/*.xml"/>
>                             </users>
>                             </group>
>
>                             <group name="sales">
>                             <users>
>                             <!--
>                             type="pointer" is a pointer so you can
>                             have the
>                                 same user in multiple groups.  It
>                             basically means
>                                 to keep searching for the user in the
>                             directory.
>                             -->
>                             <user id="1000" type="pointer"/>
>                             <user id="1001" type="pointer"/>
>                             <user id="1002" type="pointer"/>
>                             <user id="1003" type="pointer"/>
>                             <user id="1004" type="pointer"/>
>                             </users>
>                             </group>
>                             =====
>
>
>
>
>                             On Tue, May 21, 2013 at 9:27 PM, Mike
>                             Hendrie <mike at hendrienet.com
>                             <mailto:mike at hendrienet.com>> wrote:
>
>                                 Thank you for your assistance. I made
>                                 the suggested modification below,
>                                 however, when calling the number it
>                                 goes directly to voicemail.
>
>                                   /usr/local/freeswitch/conf/dialplan/public/GothamCity.xom.xml
>
>                                 <include>
>
>                                 <extension name="vitel-inbound">
>                                 <condition field="destination_number"
>                                 expression="^1?(262xxxxxxx)$">
>                                  <action application="transfer"
>                                 data="1000 XML default"/>
>                                 </condition>
>                                 </extension>
>
>                                 </include>
>
>                         <snip>
>                         -- 
>                         Michael S Collins
>                         Twitter: @mercutioviz
>                         http://www.FreeSWITCH.org
>                         http://www.ClueCon.com
>                         http://www.OSTAG.org
>
>
>                         _________________________________________________________________________
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>         
>         
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>
>     -- 
>     Michael S Collins
>     Twitter: @mercutioviz
>     http://www.FreeSWITCH.org
>     http://www.ClueCon.com
>     http://www.OSTAG.org
>
>
>     _________________________________________________________________________
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>     http://www.freeswitchsolutions.com
>
>     
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