[Freeswitch-users] Cannot ring extension from DID

Wed May 22 16:49:43 MSD 2013

This is why it goes to voicemail I guess

   1. 2013-05-21 22:28:54.107400 [DEBUG] switch_channel.c:1099sofia/external/
   5555555555 at 66.66.66.66 EXPORTING[export_vars]
[dialed_extension]=[1001]to event
   2. 2013-05-21 22:28:54.107400 [DEBUG]
switch_ivr_originate.c:2044Parsing global variables
   3. 2013-05-21 22:28:54.107400 [DEBUG] switch_event.c:1608 Parsing
   variable [sip_invite_domain]=[GothamCity.xom]
   4. 2013-05-21 22:28:54.107400 [DEBUG] switch_event.c:1608 Parsing
   variable [presence_id]=[1001 at GothamCity.xom]
   5. 2013-05-21 22:28:54.107400 [NOTICE]
switch_ivr_originate.c:2639Cannot create outgoing channel of type
   [error] cause: [USER_NOT_REGISTERED]
   6. 2013-05-21 22:28:54.107400 [DEBUG]
switch_ivr_originate.c:3605Originate Resulted in Error Cause:
   606 [USER_NOT_REGISTERED]
   7. 2013-05-21 22:28:54.107400 [NOTICE]
switch_ivr_originate.c:2639Cannot create outgoing channel of type
   [user] cause: [USER_NOT_REGISTERED]
   8. 2013-05-21 22:28:54.107400 [DEBUG]
switch_ivr_originate.c:3605Originate Resulted in Error Cause:
   606 [USER_NOT_REGISTERED]
   9. 2013-05-21 22:28:54.107400 [INFO] mod_dptools.c:3106 Originate
   Failed.  Cause: USER_NOT_REGISTERED
   10. EXECUTE sofia/external/5555555555 at 66.66.66.66 answer()
   11. 2013-05-21 22:28:54.107400 [DEBUG] switch_core_media.c:2663 Audio
   Codec Compare [PCMU:0:8000:20:64000]/[G722:9:8000:20:64000]
   12. 2013-05-21 22:28:54.107400 [DEBUG] switch_core_media.c:2663 Audio
   Codec Compare [PCMU:0:8000:20:64000]/[PCMU:0:8000:20:64000]
   13. 2013-05-21 22:28:54.107400 [DEBUG] switch_core_media.c:1772 Set
   Codec sofia/external/5555555555 at 66.66.66.66 P

Do you have a dialtone on that 1001 extension?

On 22 May 2013 07:55, Mike Hendrie <mike at hendrienet.com> wrote:

> Thank you.
>
> Here is the log URL.
> http://pastebin.freeswitch.org/20960
>
>
>
> On Wed, May 22, 2013 at 1:39 AM, Michael Collins <msc at freeswitch.org>wrote:
>
>> Post a FreeSWITCH debug log of the incoming call. Use
>> pastebin.freeswitch.org and select "FreeSWITCH Log" as the syntax
>> highlighting. Paste the URL in this email thread and we'll take a look.
>> -MC
>>
>>
>> On Tue, May 21, 2013 at 9:35 PM, Mike Hendrie <mike at hendrienet.com>wrote:
>>
>>> Correction:
>>> I had a second dialplan in the public folder that was causing confusion.
>>> Below is the dialplan I am using.
>>> If I change the extension in the dialplan from 1000 to 1001 I get
>>> the appropriate voice mail extension, however, the phones never ring.
>>>
>>> I have the fs configured as a multi-tenant solution.
>>>
>>> Could the dialplan be using the default extensions (1000 and 1001) under
>>> /conf/directory/default and not reference the
>>> /conf/directory/GothamCity.xom domain? That would explain why I get to the
>>> voicemail for the correct extension when the phone never rings.
>>>
>>> Thanks
>>>
>>> =====
>>>  /usr/local/freeswitch/conf/dialplan/public/GothamCity.xom.xml
>>>
>>> <include>
>>>
>>>   <extension name="GothamCity.xom 1001">
>>>     <condition field="destination_number" expression="^1?(2624481175)$">
>>>        <action application="set" data="domain_name=GothamCity.xom"/>
>>>        <action application="transfer" data="1001 XML default"/>
>>>     </condition>
>>>   </extension>
>>>
>>> </include>
>>>
>>> =====
>>> /conf/directory/GothamCity.xom.xml
>>>
>>>
>>>   <domain name="GothamCity.xom">
>>>     <params>
>>>       <param name="dial-string"
>>> value="{^^:sip_invite_domain=${dialed_domain}:presence_id=${dialed_user}@
>>> ${dialed_domain}}${sofia_contact(*/${dialed_user}@${dialed_domain})}"/>
>>>     </params>
>>>
>>>     <variables>
>>>       <variable name="record_stereo" value="true"/>
>>>       <variable name="user_context" value="default"/>
>>>       <variable name="default_gateway" value="$${default_provider}"/>
>>>       <variable name="default_areacode" value="$${default_areacode}"/>
>>>       <variable name="transfer_fallback_extension" value="operator"/>
>>>     </variables>
>>>
>>>     <groups>
>>>       <group name="GothamCity.xom">
>>>         <users>
>>>           <X-PRE-PROCESS cmd="include" data="GothamCity.xom/*.xml"/>
>>>         </users>
>>>       </group>
>>>
>>>       <group name="sales">
>>>         <users>
>>>           <!--
>>>               type="pointer" is a pointer so you can have the
>>>               same user in multiple groups.  It basically means
>>>               to keep searching for the user in the directory.
>>>           -->
>>>           <user id="1000" type="pointer"/>
>>>           <user id="1001" type="pointer"/>
>>>           <user id="1002" type="pointer"/>
>>>           <user id="1003" type="pointer"/>
>>>           <user id="1004" type="pointer"/>
>>>         </users>
>>>       </group>
>>> =====
>>>
>>>
>>>
>>>
>>> On Tue, May 21, 2013 at 9:27 PM, Mike Hendrie <mike at hendrienet.com>wrote:
>>>
>>>> Thank you for your assistance. I made the suggested modification below,
>>>> however, when calling the number it goes directly to voicemail.
>>>>
>>>>   /usr/local/freeswitch/conf/dialplan/public/GothamCity.xom.xml
>>>>
>>>> <include>
>>>>
>>>>   <extension name="vitel-inbound">
>>>>     <condition field="destination_number" expression="^1?(262xxxxxxx)$">
>>>>         <action application="transfer" data="1000 XML default"/>
>>>>     </condition>
>>>>   </extension>
>>>>
>>>> </include>
>>>>
>>>> <snip>
>> --
>> Michael S Collins
>> Twitter: @mercutioviz
>> http://www.FreeSWITCH.org
>> http://www.ClueCon.com
>> http://www.OSTAG.org
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> 
>> 
>>
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>>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
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> http://wiki.freeswitch.org
> http://www.cluecon.com
>
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