<div dir="ltr"><span class=""><span class="">This is why it goes to voicemail I guess<br></span></span><ol><li class=""><div class=""><span class=""><div style="color:rgb(255,255,85);background-color:black"><span class="">2013</span><span class="">-05</span><span class="">-21</span> <span class="">22</span>:<span class="">28</span>:<span class="">54.107400</span> <span class="">[</span>DEBUG<span class="">]</span> switch_channel.c:<span class="">1099</span> sofia/external/<span class="">5555555555</span>@<span class="">66.66</span><span class="">.66</span><span class="">.66</span> EXPORTING<span class="">[</span>export_vars<span class="">]</span> <span class="">[</span>dialed_extension<span class="">]</span>=<span class="">[</span><span class="">1001</span><span class="">]</span> to event</div>
</span></div></li><li class=""><div class=""><span class=""><div style="color:rgb(255,255,85);background-color:black"><span class="">2013</span><span class="">-05</span><span class="">-21</span> <span class="">22</span>:<span class="">28</span>:<span class="">54.107400</span> <span class="">[</span>DEBUG<span class="">]</span> switch_ivr_originate.c:<span class="">2044</span> Parsing global variables</div>
</span></div></li><li class=""><div class=""><span class=""><div style="color:rgb(255,255,85);background-color:black"><span class="">2013</span><span class="">-05</span><span class="">-21</span> <span class="">22</span>:<span class="">28</span>:<span class="">54.107400</span> <span class="">[</span>DEBUG<span class="">]</span> switch_event.c:<span class="">1608</span> Parsing variable <span class="">[</span>sip_invite_domain<span class="">]</span>=<span class="">[</span>GothamCity.xom<span class="">]</span></div>
</span></div></li><li class=""><div class=""><span class=""><div style="color:rgb(255,255,85);background-color:black"><span class="">2013</span><span class="">-05</span><span class="">-21</span> <span class="">22</span>:<span class="">28</span>:<span class="">54.107400</span> <span class="">[</span>DEBUG<span class="">]</span> switch_event.c:<span class="">1608</span> Parsing variable <span class="">[</span>presence_id<span class="">]</span>=<span class="">[</span><span class="">1001</span>@GothamCity.xom<span class="">]</span></div>
</span></div></li><li class=""><div class=""><span class=""><div style="color:rgb(0,170,170);background-color:black"><span class="">2013</span><span class="">-05</span><span class="">-21</span> <span class="">22</span>:<span class="">28</span>:<span class="">54.107400</span> <span class="">[</span>NOTICE<span class="">]</span> switch_ivr_originate.c:<span class="">2639</span> Cannot create outgoing channel of type <span class="">[</span>error<span class="">]</span> cause: <span class="">[</span>USER_NOT_REGISTERED<span class="">]</span></div>
</span></div></li><li class=""><div class=""><span class=""><div style="color:rgb(255,255,85);background-color:black"><span class="">2013</span><span class="">-05</span><span class="">-21</span> <span class="">22</span>:<span class="">28</span>:<span class="">54.107400</span> <span class="">[</span>DEBUG<span class="">]</span> switch_ivr_originate.c:<span class="">3605</span> Originate Resulted in Error Cause: <span class="">606</span> <span class="">[</span>USER_NOT_REGISTERED<span class="">]</span></div>
</span></div></li><li class=""><div class=""><span class=""><div style="color:rgb(0,170,170);background-color:black"><span class="">2013</span><span class="">-05</span><span class="">-21</span> <span class="">22</span>:<span class="">28</span>:<span class="">54.107400</span> <span class="">[</span>NOTICE<span class="">]</span> switch_ivr_originate.c:<span class="">2639</span> Cannot create outgoing channel of type <span class="">[</span>user<span class="">]</span> cause: <span class="">[</span>USER_NOT_REGISTERED<span class="">]</span></div>
</span></div></li><li class=""><div class=""><span class=""><div style="color:rgb(255,255,85);background-color:black"><span class="">2013</span><span class="">-05</span><span class="">-21</span> <span class="">22</span>:<span class="">28</span>:<span class="">54.107400</span> <span class="">[</span>DEBUG<span class="">]</span> switch_ivr_originate.c:<span class="">3605</span> Originate Resulted in Error Cause: <span class="">606</span> <span class="">[</span>USER_NOT_REGISTERED<span class="">]</span></div>
</span></div></li><li class=""><div class=""><span class=""><div style="color:rgb(0,170,0);background-color:black"><span class="">2013</span><span class="">-05</span><span class="">-21</span> <span class="">22</span>:<span class="">28</span>:<span class="">54.107400</span> <span class="">[</span>INFO<span class="">]</span> mod_dptools.c:<span class="">3106</span> Originate Failed.  Cause: USER_NOT_REGISTERED</div>
</span></div></li><li class=""><div class=""><span class=""><div style="color:rgb(255,255,85);background-color:black">EXECUTE sofia/external/<span class="">5555555555</span>@<span class="">66.66</span><span class="">.66</span><span class="">.66</span> answer<span class="">(</span><span class="">)</span></div>
</span></div></li><li class=""><div class=""><span class=""><div style="color:rgb(255,255,85);background-color:black"><span class="">2013</span><span class="">-05</span><span class="">-21</span> <span class="">22</span>:<span class="">28</span>:<span class="">54.107400</span> <span class="">[</span>DEBUG<span class="">]</span> switch_core_media.c:<span class="">2663</span> Audio Codec Compare <span class="">[</span>PCMU:<span class="">0</span>:<span class="">8000</span>:<span class="">20</span>:<span class="">64000</span><span class="">]</span>/<span class="">[</span>G722:<span class="">9</span>:<span class="">8000</span>:<span class="">20</span>:<span class="">64000</span><span class="">]</span></div>
</span></div></li><li class=""><div class=""><span class=""><div style="color:rgb(255,255,85);background-color:black"><span class="">2013</span><span class="">-05</span><span class="">-21</span> <span class="">22</span>:<span class="">28</span>:<span class="">54.107400</span> <span class="">[</span>DEBUG<span class="">]</span> switch_core_media.c:<span class="">2663</span> Audio Codec Compare <span class="">[</span>PCMU:<span class="">0</span>:<span class="">8000</span>:<span class="">20</span>:<span class="">64000</span><span class="">]</span>/<span class="">[</span>PCMU:<span class="">0</span>:<span class="">8000</span>:<span class="">20</span>:<span class="">64000</span><span class="">]</span></div>
</span></div></li><li class=""><div class=""><span class=""><div style="color:rgb(255,255,85);background-color:black"><span class="">2013</span><span class="">-05</span><span class="">-21</span> <span class="">22</span>:<span class="">28</span>:<span class="">54.107400</span> <span class="">[</span>DEBUG<span class="">]</span> switch_core_media.c:<span class="">1772</span> Set Codec sofia/external/<span class="">5555555555</span>@<span class="">66.66</span><span class="">.66</span><span class="">.66</span> P</div>
</span></div></li></ol><p>Do you have a dialtone on that 1001 extension?<br></p></div><div class="gmail_extra"><br><br><div class="gmail_quote">On 22 May 2013 07:55, Mike Hendrie <span dir="ltr">&lt;<a href="mailto:mike@hendrienet.com" target="_blank">mike@hendrienet.com</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Thank you.<div><br></div><div>Here is the log URL.</div><div><a href="http://pastebin.freeswitch.org/20960" target="_blank">http://pastebin.freeswitch.org/20960</a><br>
</div><div><br></div></div><div class="gmail_extra">

<br><br><div class="gmail_quote"><div><div class="h5">On Wed, May 22, 2013 at 1:39 AM, Michael Collins <span dir="ltr">&lt;<a href="mailto:msc@freeswitch.org" target="_blank">msc@freeswitch.org</a>&gt;</span> wrote:<br></div>
</div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="h5">

<div dir="ltr"><div>Post a FreeSWITCH debug log of the incoming call. Use <a href="http://pastebin.freeswitch.org" target="_blank">pastebin.freeswitch.org</a> and select &quot;FreeSWITCH Log&quot; as the syntax highlighting. Paste the URL in this email thread and we&#39;ll take a look.<br>



</div>-MC<br><div class="gmail_extra"><div><div><br><br><div class="gmail_quote">On Tue, May 21, 2013 at 9:35 PM, Mike Hendrie <span dir="ltr">&lt;<a href="mailto:mike@hendrienet.com" target="_blank">mike@hendrienet.com</a>&gt;</span> wrote:<br>



<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Correction:<div>I had a second dialplan in the public folder that was causing confusion. Below is the dialplan I am using.</div>



<div><div>If I change the extension in the dialplan from 1000 to 1001 I get the appropriate voice mail extension, however, the phones never ring.</div>

<div><br></div><div>I have the fs configured as a multi-tenant solution. </div><div><br></div><div>Could the dialplan be using the default extensions (1000 and 1001) under /conf/directory/default and not reference the /conf/directory/GothamCity.xom domain? That would explain why I get to the voicemail for the correct extension when the phone never rings.</div>





<div><br></div><div>Thanks</div><div><br></div><div>=====</div><div><span style="font-family:arial,sans-serif;font-size:13px"> /usr/local/freeswitch/conf/</span><span style="font-family:arial,sans-serif;font-size:13px">dialplan/public/GothamCity.</span><span style="font-family:arial,sans-serif;font-size:13px">xom.xml</span><br>





</div><div><span style="font-family:arial,sans-serif;font-size:13px"><br></span></div><div>&lt;include&gt;</div><div><br></div><div>  &lt;extension name=&quot;GothamCity.xom 1001&quot;&gt;</div><div>    &lt;condition field=&quot;destination_number&quot; expression=&quot;^1?<a href="tel:%282624481175" value="+12624481175" target="_blank">(2624481175</a>)$&quot;&gt;</div>





<div>       &lt;action application=&quot;set&quot; data=&quot;domain_name=GothamCity.xom&quot;/&gt;</div><div>       &lt;action application=&quot;transfer&quot; data=&quot;1001 XML default&quot;/&gt;</div><div>    &lt;/condition&gt;</div>





<div>  &lt;/extension&gt;</div><div><br></div><div>&lt;/include&gt;</div><div><br></div><div>=====</div><div><div>/conf/directory/GothamCity.xom.xml<br></div><div><br></div><div><br></div><div>  &lt;domain name=&quot;GothamCity.xom&quot;&gt;</div>





<div>    &lt;params&gt;</div><div>      &lt;param name=&quot;dial-string&quot; value=&quot;{^^:sip_invite_domain=${dialed_domain}:presence_id=${dialed_user}@${dialed_domain}}${sofia_contact(*/${dialed_user}@${dialed_domain})}&quot;/&gt;</div>





<div>    &lt;/params&gt;</div><div><br></div><div>    &lt;variables&gt;</div><div>      &lt;variable name=&quot;record_stereo&quot; value=&quot;true&quot;/&gt;</div><div><div>      &lt;variable name=&quot;user_context&quot; value=&quot;default&quot;/&gt;</div>





</div><div>      &lt;variable name=&quot;default_gateway&quot; value=&quot;$${default_provider}&quot;/&gt;</div><div>      &lt;variable name=&quot;default_areacode&quot; value=&quot;$${default_areacode}&quot;/&gt;</div><div>



      &lt;variable name=&quot;transfer_fallback_extension&quot; value=&quot;operator&quot;/&gt;</div>

<div>    &lt;/variables&gt;</div><div><br></div><div>    &lt;groups&gt;</div><div>      &lt;group name=&quot;GothamCity.xom&quot;&gt;</div><div>        &lt;users&gt;</div><div>          &lt;X-PRE-PROCESS cmd=&quot;include&quot; data=&quot;GothamCity.xom/*.xml&quot;/&gt;</div>





<div>        &lt;/users&gt;</div><div>      &lt;/group&gt;</div><div><br></div><div>      &lt;group name=&quot;sales&quot;&gt;</div><div>        &lt;users&gt;</div><div>          &lt;!--</div><div>              type=&quot;pointer&quot; is a pointer so you can have the</div>





<div>              same user in multiple groups.  It basically means</div><div>              to keep searching for the user in the directory.</div><div>          --&gt;</div><div>          &lt;user id=&quot;1000&quot; type=&quot;pointer&quot;/&gt;</div>





<div>          &lt;user id=&quot;1001&quot; type=&quot;pointer&quot;/&gt;</div><div>          &lt;user id=&quot;1002&quot; type=&quot;pointer&quot;/&gt;</div><div>          &lt;user id=&quot;1003&quot; type=&quot;pointer&quot;/&gt;</div>





<div>          &lt;user id=&quot;1004&quot; type=&quot;pointer&quot;/&gt;</div><div>        &lt;/users&gt;</div><div>      &lt;/group&gt;</div><div>=====</div></div><div><br></div><div><br></div></div></div><div>
<div><div class="gmail_extra">

<br><br><div class="gmail_quote">On Tue, May 21, 2013 at 9:27 PM, Mike Hendrie <span dir="ltr">&lt;<a href="mailto:mike@hendrienet.com" target="_blank">mike@hendrienet.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">





<div dir="ltr">Thank you for your assistance. I made the suggested modification below, however, when calling the number it goes directly to voicemail.<div><br></div><div>  /usr/local/freeswitch/conf/dialplan/public/GothamCity.xom.xml</div>






<div><br></div><div><div>&lt;include&gt;</div><div><br></div><div>  &lt;extension name=&quot;vitel-inbound&quot;&gt;</div><div>    &lt;condition field=&quot;destination_number&quot; expression=&quot;^1?(262xxxxxxx)$&quot;&gt;</div>





<div>
<div>       &lt;action application=&quot;transfer&quot; data=&quot;1000 XML default&quot;/&gt;</div><div>    &lt;/condition&gt;</div><div>  &lt;/extension&gt;</div><div><br></div></div><div>&lt;/include&gt;</div></div><br clear="all">



</div></blockquote></div></div></div></div></blockquote></div></div></div>&lt;snip&gt;<br></div><div><div class="gmail_extra">-- <br>Michael S Collins<br>Twitter: @mercutioviz<br><a href="http://www.FreeSWITCH.org" target="_blank">http://www.FreeSWITCH.org</a><br>



<a href="http://www.ClueCon.com" target="_blank">http://www.ClueCon.com</a><br><a href="http://www.OSTAG.org" target="_blank">http://www.OSTAG.org</a><br><br>
</div></div></div>
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