[Freeswitch-users] Cannot ring extension from DID

[Mike Hendrie]

Thank you.

Here is the log URL.
http://pastebin.freeswitch.org/20960



On Wed, May 22, 2013 at 1:39 AM, Michael Collins <msc at freeswitch.org> wrote:

> Post a FreeSWITCH debug log of the incoming call. Use
> pastebin.freeswitch.org and select "FreeSWITCH Log" as the syntax
> highlighting. Paste the URL in this email thread and we'll take a look.
> -MC
>
>
> On Tue, May 21, 2013 at 9:35 PM, Mike Hendrie <mike at hendrienet.com> wrote:
>
>> Correction:
>> I had a second dialplan in the public folder that was causing confusion.
>> Below is the dialplan I am using.
>> If I change the extension in the dialplan from 1000 to 1001 I get
>> the appropriate voice mail extension, however, the phones never ring.
>>
>> I have the fs configured as a multi-tenant solution.
>>
>> Could the dialplan be using the default extensions (1000 and 1001) under
>> /conf/directory/default and not reference the
>> /conf/directory/GothamCity.xom domain? That would explain why I get to the
>> voicemail for the correct extension when the phone never rings.
>>
>> Thanks
>>
>> =====
>>  /usr/local/freeswitch/conf/dialplan/public/GothamCity.xom.xml
>>
>> <include>
>>
>>   <extension name="GothamCity.xom 1001">
>>     <condition field="destination_number" expression="^1?(2624481175)$">
>>        <action application="set" data="domain_name=GothamCity.xom"/>
>>        <action application="transfer" data="1001 XML default"/>
>>     </condition>
>>   </extension>
>>
>> </include>
>>
>> =====
>> /conf/directory/GothamCity.xom.xml
>>
>>
>>   <domain name="GothamCity.xom">
>>     <params>
>>       <param name="dial-string"
>> value="{^^:sip_invite_domain=${dialed_domain}:presence_id=${dialed_user}@
>> ${dialed_domain}}${sofia_contact(*/${dialed_user}@${dialed_domain})}"/>
>>     </params>
>>
>>     <variables>
>>       <variable name="record_stereo" value="true"/>
>>       <variable name="user_context" value="default"/>
>>       <variable name="default_gateway" value="$${default_provider}"/>
>>       <variable name="default_areacode" value="$${default_areacode}"/>
>>       <variable name="transfer_fallback_extension" value="operator"/>
>>     </variables>
>>
>>     <groups>
>>       <group name="GothamCity.xom">
>>         <users>
>>           <X-PRE-PROCESS cmd="include" data="GothamCity.xom/*.xml"/>
>>         </users>
>>       </group>
>>
>>       <group name="sales">
>>         <users>
>>           <!--
>>               type="pointer" is a pointer so you can have the
>>               same user in multiple groups.  It basically means
>>               to keep searching for the user in the directory.
>>           -->
>>           <user id="1000" type="pointer"/>
>>           <user id="1001" type="pointer"/>
>>           <user id="1002" type="pointer"/>
>>           <user id="1003" type="pointer"/>
>>           <user id="1004" type="pointer"/>
>>         </users>
>>       </group>
>> =====
>>
>>
>>
>>
>> On Tue, May 21, 2013 at 9:27 PM, Mike Hendrie <mike at hendrienet.com>wrote:
>>
>>> Thank you for your assistance. I made the suggested modification below,
>>> however, when calling the number it goes directly to voicemail.
>>>
>>>   /usr/local/freeswitch/conf/dialplan/public/GothamCity.xom.xml
>>>
>>> <include>
>>>
>>>   <extension name="vitel-inbound">
>>>     <condition field="destination_number" expression="^1?(262xxxxxxx)$">
>>>         <action application="transfer" data="1000 XML default"/>
>>>     </condition>
>>>   </extension>
>>>
>>> </include>
>>>
>>> <snip>
> --
> Michael S Collins
> Twitter: @mercutioviz
> http://www.FreeSWITCH.org
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