[Freeswitch-users] Can Fifo Agent transfer incoming Customer call to other Agent

[Vishal Kakkar]

Hi all,

We are using x-lite for agents to answer calls using fifo module.

When an agent A picks up the call,First queued customer is dequeued and
connected to that agent A.
Now in case this agent A finds himself unable to satisfy customer issue
He/She would like to transfer the customer a leg to another agent B (whose
extension is known to agent A).

Please share how can we implement this.

Thanks a lot.
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