[Freeswitch-users] CRM and FreeSwitch

[Sean Devoy]

Thanks for the replies and ideas Gabe and Avi.  It seems Ben is wrong and FS
people may have some good ideas.

Thanks for the scolding Ben, always helpful when requesting new ideas.

-----Original Message-----
From: freeswitch-users-bounces at lists.freeswitch.org
[mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Gabriel
Gunderson
Sent: Wednesday, January 23, 2013 8:42 PM
To: FreeSWITCH Users Help
Subject: Re: [Freeswitch-users] CRM and FreeSwitch

On Wed, Jan 23, 2013 at 6:00 PM, Sean Devoy <sdevoy at bizfocused.com> wrote:
> A customer has asked if anyone has any experience integrating 
> FreeSwitch into a CRM (Customer Relationship Manager)?
>
> I am a little puzzled by the request.

No need to be puzzled, this stuff is all over the place. Here's an example:
http://www.five9.com/call-center-software/crm-integration.htm

It's pretty valuable if done right (BTW, I'm not suggesting five9s does is
right, I've never used them).


Best,
Gabe

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