[Freeswitch-users] CRM and FreeSwitch

[Gabriel Gunderson]

On Wed, Jan 23, 2013 at 6:00 PM, Sean Devoy <sdevoy at bizfocused.com> wrote:
> A customer has asked if anyone has any experience integrating FreeSwitch
> into a CRM (Customer Relationship Manager)?
>
> I am a little puzzled by the request.

No need to be puzzled, this stuff is all over the place. Here's an example:
http://www.five9.com/call-center-software/crm-integration.htm

It's pretty valuable if done right (BTW, I'm not suggesting five9s
does is right, I've never used them).


Best,
Gabe