[Freeswitch-users] new site, cant call OUT!

[Ken Rice]

Sounds like a possible NAT issue... But the only way to know that is look at
a sip trace and see whats going on that way and maybe even looking from the
phones perspective


On 2/12/13 2:44 PM, "Sean Devoy" <sdevoy at bizfocused.com> wrote:

> 
> Hi All,
>  
> (Git head build last week on centos 5.n)
>  
> This is a new one for me.  Calls IN to the new customer with Cisco phones
> behind NAT are working, but not outbound!
>  
> I have not been to the site yet.  I am told that they can call out once or
> twice then have to reboot the phone to dial out.  Dialing in continues to
> work!  one person says the phone says ³Call merged²  another says it say
> ³Request merged² on the phone display!
>  
> I did see in the logs, that when it works, we get:
> 2013-02-12 11:09:26.383576 [NOTICE] switch_channel.c:968 New Channel
> sofia/external/105@<some.domain.com> [51884b2d-6aa2-47fe-b687-8604a4e39a7a]
> 2013-02-12 11:09:26.383576 [DEBUG] switch_core_session.c:975 Send signal
> sofia/external/105@<some.domain.com> [BREAK]
> 2013-02-12 11:09:26.383576 [DEBUG] switch_core_session.c:975 Send signal
> sofia/external/105@<some.domain.com> [BREAK]
> 2013-02-12 11:09:26.383576 [DEBUG] switch_core_state_machine.c:415
> (sofia/external/105@<some.domain.com>) Running State Change CS_NEW
> 2013-02-12 11:09:26.383576 [DEBUG] switch_core_state_machine.c:433
> (sofia/external/105@<some.domain.com>) State NEW
> 2013-02-12 11:09:26.413581 [DEBUG] switch_core_session.c:975 Send signal
> sofia/external/105@<some.domain.com> [BREAK]
> 2013-02-12 11:09:26.413581 [DEBUG] sofia.c:1750 detaching session
> 51884b2d-6aa2-47fe-b687-8604a4e39a7a
> 2013-02-12 11:09:26.413581 [WARNING] sofia_reg.c:1502 SIP auth challenge
> (INVITE) on sofia profile 'external' for [3014040914@<some.domain.com>] from
> ip <phones router ip>
> 2013-02-12 11:09:26.493574 [DEBUG] sofia.c:1842 Re-attaching to session
> 51884b2d-6aa2-47fe-b687-8604a4e39a7a
>  
> And when it fails:
> 2013-02-12 13:32:26.363343 [NOTICE] switch_channel.c:968 New Channel
> sofia/external/220@<some.domain.com> [91e9eb64-253c-4604-bdfa-4dd18baae18d]
> 2013-02-12 13:32:26.363343 [DEBUG] switch_core_session.c:975 Send signal
> sofia/external/220@<some.domain.com> [BREAK]
> 2013-02-12 13:32:26.363343 [DEBUG] switch_core_session.c:975 Send signal
> sofia/external/220@<some.domain.com> [BREAK]
> 2013-02-12 13:32:26.363343 [DEBUG] switch_core_state_machine.c:415
> (sofia/external/220@<some.domain.com>) Running State Change CS_NEW
> 2013-02-12 13:32:26.363343 [DEBUG] switch_core_state_machine.c:433
> (sofia/external/220@<some.domain.com>) State NEW
> 2013-02-12 13:32:26.383344 [DEBUG] switch_core_session.c:975 Send signal
> sofia/external/220@<some.domain.com> [BREAK]
> 2013-02-12 13:32:26.383344 [DEBUG] sofia.c:1750 detaching session
> 91e9eb64-253c-4604-bdfa-4dd18baae18d
> 2013-02-12 13:32:26.383344 [WARNING] sofia_reg.c:1502 SIP auth challenge
> (INVITE) on sofia profile 'external' for [4104934408@<some.domain.com>] from
> ip <phones router ip>2
> 2013-02-12 13:32:36.363085 [WARNING] switch_core_state_machine.c:514
> 91e9eb64-253c-4604-bdfa-4dd18baae18d sofia/external/220@<some.domain.com>
> Abandoned
> 2013-02-12 13:32:36.363085 [DEBUG] switch_channel.c:2994
> (sofia/external/220@<some.domain.com>) Callstate Change DOWN -> HANGUP
>  
> Can anyone shed light on what¹s happening ³at that particular juncture² and
> how I may go about debugging it?
>  
> I was thinking FS was not finding a connection through NAT to phone, but then
> why do incoming calls work?
>  
> Thanks in advance,
> Sean
> 
> 
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> 
> 
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-- 
Ken
http://www.FreeSWITCH.org
http://www.ClueCon.com
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irc.freenode.net #freeswitch

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