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<TITLE>Re: [Freeswitch-users] new site, cant call OUT!</TITLE>
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<FONT FACE="Monaco, Courier New"><SPAN STYLE='font-size:11pt'>Sounds like a possible NAT issue... But the only way to know that is look at a sip trace and see whats going on that way and maybe even looking from the phones perspective<BR>
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On 2/12/13 2:44 PM, "Sean Devoy" <<a href="sdevoy@bizfocused.com">sdevoy@bizfocused.com</a>> wrote:<BR>
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</SPAN></FONT><BLOCKQUOTE><FONT FACE="Monaco, Courier New"><SPAN STYLE='font-size:11pt'><IMG src="cid:3443525857_9873390" ><BR>
</SPAN></FONT><FONT COLOR="#003572"><FONT FACE="Verdana, Helvetica, Arial"><SPAN STYLE='font-size:12pt'>Hi All,<BR>
<BR>
(Git head build last week on centos 5.n)<BR>
<BR>
This is a new one for me. Calls IN to the new customer with Cisco phones behind NAT are working, but not outbound!<BR>
<BR>
I have not been to the site yet. I am told that they can call out once or twice then have to reboot the phone to dial out. Dialing in continues to work! one person says the phone says “Call merged” another says it say “Request merged” on the phone display!<BR>
<BR>
I did see in the logs, that when it works, we get:<BR>
</SPAN></FONT><FONT SIZE="1"><FONT FACE="Consolas, Courier New, Courier"><SPAN STYLE='font-size:9pt'>2013-02-12 11:09:26.383576 [NOTICE] switch_channel.c:968 New Channel <a href="sofia/external/105@<some.domain.com>">sofia/external/105@<some.domain.com></a> [51884b2d-6aa2-47fe-b687-8604a4e39a7a]<BR>
2013-02-12 11:09:26.383576 [DEBUG] switch_core_session.c:975 Send signal <a href="sofia/external/105@<some.domain.com>">sofia/external/105@<some.domain.com></a> [BREAK]<BR>
2013-02-12 11:09:26.383576 [DEBUG] switch_core_session.c:975 Send signal <a href="sofia/external/105@<some.domain.com>">sofia/external/105@<some.domain.com></a> [BREAK]<BR>
2013-02-12 11:09:26.383576 [DEBUG] switch_core_state_machine.c:415 (<a href="sofia/external/105@<some.domain.com>">sofia/external/105@<some.domain.com></a>) Running State Change CS_NEW<BR>
2013-02-12 11:09:26.383576 [DEBUG] switch_core_state_machine.c:433 (<a href="sofia/external/105@<some.domain.com>">sofia/external/105@<some.domain.com></a>) State NEW<BR>
2013-02-12 11:09:26.413581 [DEBUG] switch_core_session.c:975 Send signal <a href="sofia/external/105@<some.domain.com>">sofia/external/105@<some.domain.com></a> [BREAK]<BR>
2013-02-12 11:09:26.413581 [DEBUG] sofia.c:1750 detaching session 51884b2d-6aa2-47fe-b687-8604a4e39a7a<BR>
2013-02-12 11:09:26.413581 [WARNING] sofia_reg.c:1502 SIP auth challenge (INVITE) on sofia profile 'external' for [<a href="3014040914@<some.domain.com>">3014040914@<some.domain.com></a>] from ip <phones router ip><BR>
</SPAN></FONT></FONT></FONT><FONT FACE="Consolas, Courier New, Courier"><FONT COLOR="#00B050"><SPAN STYLE='font-size:12pt'><B>2013-02-12 11:09:26.493574 [DEBUG] sofia.c:1842 Re-attaching to session 51884b2d-6aa2-47fe-b687-8604a4e39a7a<BR>
</B></SPAN></FONT><FONT COLOR="#003572"><FONT SIZE="1"><SPAN STYLE='font-size:9pt'> <BR>
</SPAN></FONT></FONT></FONT><FONT COLOR="#003572"><FONT FACE="Verdana, Helvetica, Arial"><SPAN STYLE='font-size:12pt'>And when it fails:<BR>
</SPAN></FONT><FONT SIZE="1"><FONT FACE="Consolas, Courier New, Courier"><SPAN STYLE='font-size:9pt'>2013-02-12 13:32:26.363343 [NOTICE] switch_channel.c:968 New Channel <a href="sofia/external/220@<some.domain.com>">sofia/external/220@<some.domain.com></a> [91e9eb64-253c-4604-bdfa-4dd18baae18d]<BR>
2013-02-12 13:32:26.363343 [DEBUG] switch_core_session.c:975 Send signal <a href="sofia/external/220@<some.domain.com>">sofia/external/220@<some.domain.com></a> [BREAK]<BR>
2013-02-12 13:32:26.363343 [DEBUG] switch_core_session.c:975 Send signal <a href="sofia/external/220@<some.domain.com>">sofia/external/220@<some.domain.com></a> [BREAK]<BR>
2013-02-12 13:32:26.363343 [DEBUG] switch_core_state_machine.c:415 (<a href="sofia/external/220@<some.domain.com>">sofia/external/220@<some.domain.com></a>) Running State Change CS_NEW<BR>
2013-02-12 13:32:26.363343 [DEBUG] switch_core_state_machine.c:433 (<a href="sofia/external/220@<some.domain.com>">sofia/external/220@<some.domain.com></a>) State NEW<BR>
2013-02-12 13:32:26.383344 [DEBUG] switch_core_session.c:975 Send signal <a href="sofia/external/220@<some.domain.com>">sofia/external/220@<some.domain.com></a> [BREAK]<BR>
2013-02-12 13:32:26.383344 [DEBUG] sofia.c:1750 detaching session 91e9eb64-253c-4604-bdfa-4dd18baae18d<BR>
2013-02-12 13:32:26.383344 [WARNING] sofia_reg.c:1502 SIP auth challenge (INVITE) on sofia profile 'external' for [<a href="4104934408@<some.domain.com>">4104934408@<some.domain.com></a>] from ip <phones router ip>2<BR>
</SPAN></FONT></FONT></FONT><FONT FACE="Consolas, Courier New, Courier"><FONT COLOR="#FF0000"><SPAN STYLE='font-size:12pt'>2013-02-12 13:32:36.363085 [WARNING] switch_core_state_machine.c:514 91e9eb64-253c-4604-bdfa-4dd18baae18d <a href="sofia/external/220@<some.domain.com>">sofia/external/220@<some.domain.com></a> Abandoned<BR>
</SPAN></FONT><FONT COLOR="#003572"><FONT SIZE="1"><SPAN STYLE='font-size:9pt'>2013-02-12 13:32:36.363085 [DEBUG] switch_channel.c:2994 (<a href="sofia/external/220@<some.domain.com>">sofia/external/220@<some.domain.com></a>) Callstate Change DOWN -> HANGUP<BR>
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</SPAN></FONT></FONT></FONT><FONT COLOR="#003572"><FONT FACE="Verdana, Helvetica, Arial"><SPAN STYLE='font-size:12pt'>Can anyone shed light on what’s happening “at that particular juncture” and how I may go about debugging it?<BR>
<BR>
I was thinking FS was not finding a connection through NAT to phone, but then why do incoming calls work?<BR>
<BR>
Thanks in advance,<BR>
Sean<BR>
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</SPAN></FONT></FONT><FONT FACE="Monaco, Courier New"><SPAN STYLE='font-size:11pt'>-- <BR>
Ken<BR>
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