[Freeswitch-users] new site, cant call OUT!

[Sean Devoy]

Hi All,

 

(Git head build last week on centos 5.n)

 

This is a new one for me.  Calls IN to the new customer with Cisco phones
behind NAT are working, but not outbound!

 

I have not been to the site yet.  I am told that they can call out once or
twice then have to reboot the phone to dial out.  Dialing in continues to
work!  one person says the phone says "Call merged"  another says it say
"Request merged" on the phone display!

 

I did see in the logs, that when it works, we get:

2013-02-12 11:09:26.383576 [NOTICE] switch_channel.c:968 New Channel
sofia/external/105@<some.domain.com> [51884b2d-6aa2-47fe-b687-8604a4e39a7a]

2013-02-12 11:09:26.383576 [DEBUG] switch_core_session.c:975 Send signal
sofia/external/105@<some.domain.com> [BREAK]

2013-02-12 11:09:26.383576 [DEBUG] switch_core_session.c:975 Send signal
sofia/external/105@<some.domain.com> [BREAK]

2013-02-12 11:09:26.383576 [DEBUG] switch_core_state_machine.c:415
(sofia/external/105@<some.domain.com>) Running State Change CS_NEW

2013-02-12 11:09:26.383576 [DEBUG] switch_core_state_machine.c:433
(sofia/external/105@<some.domain.com>) State NEW

2013-02-12 11:09:26.413581 [DEBUG] switch_core_session.c:975 Send signal
sofia/external/105@<some.domain.com> [BREAK]

2013-02-12 11:09:26.413581 [DEBUG] sofia.c:1750 detaching session
51884b2d-6aa2-47fe-b687-8604a4e39a7a

2013-02-12 11:09:26.413581 [WARNING] sofia_reg.c:1502 SIP auth challenge
(INVITE) on sofia profile 'external' for [3014040914@<some.domain.com>] from
ip <phones router ip>

2013-02-12 11:09:26.493574 [DEBUG] sofia.c:1842 Re-attaching to session
51884b2d-6aa2-47fe-b687-8604a4e39a7a

 

And when it fails:

2013-02-12 13:32:26.363343 [NOTICE] switch_channel.c:968 New Channel
sofia/external/220@<some.domain.com> [91e9eb64-253c-4604-bdfa-4dd18baae18d]

2013-02-12 13:32:26.363343 [DEBUG] switch_core_session.c:975 Send signal
sofia/external/220@<some.domain.com> [BREAK]

2013-02-12 13:32:26.363343 [DEBUG] switch_core_session.c:975 Send signal
sofia/external/220@<some.domain.com> [BREAK]

2013-02-12 13:32:26.363343 [DEBUG] switch_core_state_machine.c:415
(sofia/external/220@<some.domain.com>) Running State Change CS_NEW

2013-02-12 13:32:26.363343 [DEBUG] switch_core_state_machine.c:433
(sofia/external/220@<some.domain.com>) State NEW

2013-02-12 13:32:26.383344 [DEBUG] switch_core_session.c:975 Send signal
sofia/external/220@<some.domain.com> [BREAK]

2013-02-12 13:32:26.383344 [DEBUG] sofia.c:1750 detaching session
91e9eb64-253c-4604-bdfa-4dd18baae18d

2013-02-12 13:32:26.383344 [WARNING] sofia_reg.c:1502 SIP auth challenge
(INVITE) on sofia profile 'external' for [4104934408@<some.domain.com>] from
ip <phones router ip>2

2013-02-12 13:32:36.363085 [WARNING] switch_core_state_machine.c:514
91e9eb64-253c-4604-bdfa-4dd18baae18d sofia/external/220@<some.domain.com>
Abandoned

2013-02-12 13:32:36.363085 [DEBUG] switch_channel.c:2994
(sofia/external/220@<some.domain.com>) Callstate Change DOWN -> HANGUP

 

Can anyone shed light on what's happening "at that particular juncture" and
how I may go about debugging it?

 

I was thinking FS was not finding a connection through NAT to phone, but
then why do incoming calls work?

 

Thanks in advance,

Sean

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