[Freeswitch-users] DTMF in IVR menu

[Steven Ayre]

Out of interest, do you know the RTT from phone to server, and the size of
the jitterbuffers?

Just wondering whether the lag is a result of the two combined. DTMF digits
can also last a noticeable length of time (often ~400ms) and I believe get
detected when they 'end'.

-Steve




On 11 February 2013 21:21, Guillermo Ruiz Camauer <grcamauer at gmail.com>wrote:

> I have ported an automated polling (surveys) system from Dialogic to
> FreeSwitch and noticed the same thing. People are used to interrupting the
> prompts as soon as they hear the option they like.  Is there any way around
> this delay?
>
> Guillermo
>
> Sent from my iPhone
>
> On 11/02/2013, at 18:17, Michael Collins <msc at freeswitch.org> wrote:
>
> Yes, there is a bit of a delay between the the time the digit is entered
> and the time that it is officially detected and the playback of the IVR
> greeting is interrupted. I've not noticed that being a problem, other than
> people maybe wondering if their digits were not properly entered so they
> hit it again. Is that what is happening?
>
> -MC
>
> On Fri, Feb 8, 2013 at 4:03 PM, JP <jaykris at gmail.com> wrote:
>
>> Hi,
>> I am observing that when I use IVR menu, the main menu greeting does not
>> get stopped as soon as I enter the dtmf digit. It plays for a couple of
>> seconds longer and then stops and then the dtmf is processed. Is there any
>> tuning parameters that I can tweak to make it stop sooner.
>>
>> Thanks,
>> JP
>>
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>
>
> --
> Michael S Collins
> Twitter: @mercutioviz
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