[Freeswitch-users] DTMF in IVR menu

[JP]

I am using Counterpath's eyebeam and their documentation says jitterbuffer
is dynamic and cannot be configured. I don't have this problem with
play-and-get-digits, so I don't think the RTT is a problem. I was wondering
would tweaking the following parameters help in any way?

min_dtmf_duration
max_dtmf_duration
default_dtmf_duration

Thanks,
JP

On Mon, Feb 11, 2013 at 1:52 PM, Steven Ayre <steveayre at gmail.com> wrote:

> Out of interest, do you know the RTT from phone to server, and the size of
> the jitterbuffers?
>
> Just wondering whether the lag is a result of the two combined. DTMF
> digits can also last a noticeable length of time (often ~400ms) and I
> believe get detected when they 'end'.
>
> -Steve
>
>
>
>
> On 11 February 2013 21:21, Guillermo Ruiz Camauer <grcamauer at gmail.com>wrote:
>
>> I have ported an automated polling (surveys) system from Dialogic to
>> FreeSwitch and noticed the same thing. People are used to interrupting the
>> prompts as soon as they hear the option they like.  Is there any way around
>> this delay?
>>
>> Guillermo
>>
>> Sent from my iPhone
>>
>> On 11/02/2013, at 18:17, Michael Collins <msc at freeswitch.org> wrote:
>>
>> Yes, there is a bit of a delay between the the time the digit is entered
>> and the time that it is officially detected and the playback of the IVR
>> greeting is interrupted. I've not noticed that being a problem, other than
>> people maybe wondering if their digits were not properly entered so they
>> hit it again. Is that what is happening?
>>
>> -MC
>>
>> On Fri, Feb 8, 2013 at 4:03 PM, JP <jaykris at gmail.com> wrote:
>>
>>> Hi,
>>> I am observing that when I use IVR menu, the main menu greeting does not
>>> get stopped as soon as I enter the dtmf digit. It plays for a couple of
>>> seconds longer and then stops and then the dtmf is processed. Is there any
>>> tuning parameters that I can tweak to make it stop sooner.
>>>
>>> Thanks,
>>> JP
>>>
>>> _________________________________________________________________________
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>>
>>
>> --
>> Michael S Collins
>> Twitter: @mercutioviz
>> http://www.FreeSWITCH.org
>> http://www.ClueCon.com
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>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> 
>> 
>>
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>> http://www.freeswitchsolutions.com
>>
>> 
>> 
>>
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>
> _________________________________________________________________________
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> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
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>
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