[Freeswitch-users] DTMF in IVR menu

[Guillermo Ruiz Camauer]

I have ported an automated polling (surveys) system from Dialogic to
FreeSwitch and noticed the same thing. People are used to interrupting the
prompts as soon as they hear the option they like.  Is there any way around
this delay?

Guillermo

Sent from my iPhone

On 11/02/2013, at 18:17, Michael Collins <msc at freeswitch.org> wrote:

Yes, there is a bit of a delay between the the time the digit is entered
and the time that it is officially detected and the playback of the IVR
greeting is interrupted. I've not noticed that being a problem, other than
people maybe wondering if their digits were not properly entered so they
hit it again. Is that what is happening?

-MC

On Fri, Feb 8, 2013 at 4:03 PM, JP <jaykris at gmail.com> wrote:

> Hi,
> I am observing that when I use IVR menu, the main menu greeting does not
> get stopped as soon as I enter the dtmf digit. It plays for a couple of
> seconds longer and then stops and then the dtmf is processed. Is there any
> tuning parameters that I can tweak to make it stop sooner.
>
> Thanks,
> JP
>
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-- 
Michael S Collins
Twitter: @mercutioviz
http://www.FreeSWITCH.org
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 _________________________________________________________________________
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