[Freeswitch-users] Transfer / Forward calls - from an operator to an extension after the call is picked

[Ravi]

Thank you Nandy for the response. It helped, and I am able to route calls.

I am able to transfer the call, when it comes in, to the operator 
through Freeswitch. After the operator takes the call, the operator 
talks to the caller for a couple of minutes, and then has to transfer 
the call to one of the extensions say 1010. How is that done ? Or as a 
simple case, how can i transfer a call that I have received to another 
extension ?

Perhaps this is very easy, but I am not sure where to find this 
information.

Thanks.
Ravi

On 19/08/13 9:24 AM, Nandy Dagondon wrote:
> Hi,
>
> 1. Copy your working dialplan entry.
> 2. Add <condition field="caller_id_number" data="4302000"/>
> 3. Change the bridge/transfer application to connect to the operator
>
> Take note to place the above entry ahead of your working entry. I hope 
> this helps.
> /Nandy
>
>
> On Sun, Aug 18, 2013 at 8:01 PM, Ravi <sravi123 at yahoo.com 
> <mailto:sravi123 at yahoo.com>> wrote:
>
>     Hello Everyone !
>
>     I have successfully configured my PRI connection. I am able to
>     send and receive calls. Now I am trying to have an operator handle
>     one number - say 4302000. When any call is received the operator
>     will talk to the caller and need to transfer the call to an
>     extension. I tried looking at dialplan documentation, and I think
>     I find only instances where the transfer is done within the
>     program and not when some one picks up the call.
>
>     Can some one please point me to right place/ documents where I can
>     find information regarding this.
>
>     I did find a link with some similar request, but the information
>     is limited.
>     http://lists.freeswitch.org/pipermail/freeswitch-users/2012-October/088579.html
>
>     Thanks for your help.
>     Ravi
>
>
>
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