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<div class="moz-cite-prefix">Thank you Nandy for the response. It
helped, and I am able to route calls. <br>
<br>
I am able to transfer the call, when it comes in, to the operator
through Freeswitch. After the operator takes the call, the
operator talks to the caller for a couple of minutes, and then has
to transfer the call to one of the extensions say 1010. How is
that done ? Or as a simple case, how can i transfer a call that I
have received to another extension ?<br>
<br>
Perhaps this is very easy, but I am not sure where to find this
information. <br>
<br>
Thanks.<br>
Ravi<br>
<br>
On 19/08/13 9:24 AM, Nandy Dagondon wrote:<br>
</div>
<blockquote
cite="mid:CAHKqMb5SK8V5h-CYf8uaivj_LkvMR-xjQ1k+gG7UA_0z_5g44w@mail.gmail.com"
type="cite">
<div dir="ltr">
<div>Hi,<br>
<br>
1. Copy your working dialplan entry.<br>
</div>
<div>2. Add <condition field="caller_id_number"
data="4302000"/><br>
</div>
<div>3. Change the bridge/transfer application to connect to the
operator<br>
<br>
</div>
<div>Take note to place the above entry ahead of your working
entry. I hope this helps.<br>
</div>
/Nandy<br>
<div>
<div>
<div>
<div>
<div class="gmail_extra"><br>
<br>
<div class="gmail_quote">On Sun, Aug 18, 2013 at 8:01
PM, Ravi <span dir="ltr"><<a
moz-do-not-send="true"
href="mailto:sravi123@yahoo.com" target="_blank">sravi123@yahoo.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<div style="font-size:12pt;font-family:times new
roman,new york,times,serif">Hello Everyone !<br>
<br>
I have successfully configured my PRI
connection. I am able to send and receive
calls. Now I am trying to have an operator
handle one number - say 4302000. When any call
is received the operator will talk to the
caller and need to transfer the call to an
extension. I tried looking at dialplan
documentation, and I think I find only
instances where the transfer is done within
the program and not when some one picks up the
call. <br>
<br>
Can some one please point me to right place/
documents where I can find information
regarding this. <br>
<br>
I did find a link with some similar request,
but the information is limited. <br>
<a moz-do-not-send="true"
href="http://lists.freeswitch.org/pipermail/freeswitch-users/2012-October/088579.html"
target="_blank">http://lists.freeswitch.org/pipermail/freeswitch-users/2012-October/088579.html</a><br>
<br>
Thanks for your help. <br>
<span class="HOEnZb"><font color="#888888">Ravi<br>
<br>
<div><br>
</div>
</font></span></div>
</div>
<br>
_________________________________________________________________________<br>
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</blockquote>
</div>
<br>
</div>
</div>
</div>
</div>
</div>
</div>
<br>
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<br>
<pre wrap="">_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
<a class="moz-txt-link-abbreviated" href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a>
<a class="moz-txt-link-freetext" href="http://www.freeswitchsolutions.com">http://www.freeswitchsolutions.com</a>
FreeSWITCH-powered IP PBX: The CudaTel Communication Server
<a class="moz-txt-link-freetext" href="http://www.cudatel.com">http://www.cudatel.com</a>
Official FreeSWITCH Sites
<a class="moz-txt-link-freetext" href="http://www.freeswitch.org">http://www.freeswitch.org</a>
<a class="moz-txt-link-freetext" href="http://wiki.freeswitch.org">http://wiki.freeswitch.org</a>
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</pre>
</blockquote>
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