[Freeswitch-users] advise to troubleshoot a call

Thu Apr 25 05:05:35 MSD 2013

OK I installed pcapsipdump but it is killing my poor Guruplug.

CPU is at 99% so the call are going through but there is a big delay. So 
it is not going to help!

What bugs is that up to 2/3 weeks ago everything was fine and suddenly 
the cutout started.
I can't find out what can have change that would cause this.

/Philippe

On 13-04-23 11:41 PM, Michael Collins wrote:
> pcapsipdump ftw!
>
> Check it out:
> http://wiki.freeswitch.org/wiki/Packet_Capture#pcapsipdump
>
> It gets pcaps for you and separates each call into its own file with 
> both signaling and media. Find the pcap with a bad phone call and open 
> that one up in Wireshark for analysis.
>
> -MC
>
>
> On Tue, Apr 23, 2013 at 6:30 PM, Philippe Le Toquin <philippe at ppmt.org 
> <mailto:philippe at ppmt.org>> wrote:
>
>     Hi Sean and Michel
>
>     Thanks for your input.
>
>     I did try the test and they came back as all good saying I should
>     get good quality (my link 10Mbps download, 1Mbps upload)
>     The MOS score is reported as 4.2
>
>     What I didn't find is what you mention about 1, 3 or 5 lines.
>
>     I will continue looking...
>
>
>     On 13-04-23 05:45 PM, Michel Brabants wrote:
>>     RTCP provides you normally with statistics that can help you. I
>>     didn't check it in freeswitch yet, but there is an option to
>>     enable it (not standard apparently?) in the profile. One step
>>     further is rtcp-xr which can provide mos-score, but with all of
>>     this, the receiving endpoint should also support this.
>>
>>     Kind regards,
>>
>>     Michel
>>
>>     On Tue, Apr 23, 2013 at 10:51 PM, Sean Devoy
>>     <sdevoy at bizfocused.com <mailto:sdevoy at bizfocused.com>> wrote:
>>
>>         Philippe,
>>
>>         The audio is sent through UDP packets, not TCP packets.  The
>>         main difference is that if UDP packets are lost in collisions
>>         or congestion, they are not retransmitted.  What you are
>>         describing COULD be completely explained as internet congestion.
>>
>>         I would test with some application that loads her network
>>         link down.  One example is http://www.onsip.com/tools/voip-test
>>
>>         Try the various levels (1 line, 3 or 5 lines) and see how a
>>         call with her reacts when the test are run.  That will at a
>>         minimum rule out congestion on her local internet connection.
>>
>>         HTH,
>>
>>         Sean
>>
>>         *From:*freeswitch-users-bounces at lists.freeswitch.org
>>         <mailto:freeswitch-users-bounces at lists.freeswitch.org>
>>         [mailto:freeswitch-users-bounces at lists.freeswitch.org
>>         <mailto:freeswitch-users-bounces at lists.freeswitch.org>] *On
>>         Behalf Of *Philippe Le Toquin
>>         *Sent:* Tuesday, April 23, 2013 4:12 PM
>>         *To:* FreeSWITCH Users Help
>>         *Subject:* [Freeswitch-users] advise to troubleshoot a call
>>
>>         Hello,
>>
>>         Recently I (well my wife) is having voice problem when she is
>>         on a call.
>>
>>         Typically she can hear people but they can't
>>
>>         The problem is that it is not all the time and when it
>>         happens it last a few seconds then all back to normal... then
>>         later on it happens again.
>>
>>         I am still in the process of trying to find if there is a
>>         pattern in the problem but I would like to be able to look at
>>         the log from FS.
>>
>>         What would you recommend to be able to look at the log (what
>>         debug level).
>>
>>         Any tips to make it easier to identify an issue in the log
>>         (like message to look for?)
>>
>>         Thanks
>>
>>         Philippe
>>
>>
>>         _________________________________________________________________________
>>         Professional FreeSWITCH Consulting Services:
>>         consulting at freeswitch.org <mailto:consulting at freeswitch.org>
>>         http://www.freeswitchsolutions.com
>>
>>         
>>         
>>
>>         Official FreeSWITCH Sites
>>         http://www.freeswitch.org
>>         http://wiki.freeswitch.org
>>         http://www.cluecon.com
>>
>>         FreeSWITCH-users mailing list
>>         FreeSWITCH-users at lists.freeswitch.org
>>         <mailto:FreeSWITCH-users at lists.freeswitch.org>
>>         http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>         UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>         http://www.freeswitch.org
>>
>>
>>
>>
>>     _________________________________________________________________________
>>     Professional FreeSWITCH Consulting Services:
>>     consulting at freeswitch.org  <mailto:consulting at freeswitch.org>
>>     http://www.freeswitchsolutions.com
>>
>>     
>>     
>>
>>     Official FreeSWITCH Sites
>>     http://www.freeswitch.org
>>     http://wiki.freeswitch.org
>>     http://www.cluecon.com
>>
>>     FreeSWITCH-users mailing list
>>     FreeSWITCH-users at lists.freeswitch.org  <mailto:FreeSWITCH-users at lists.freeswitch.org>
>>     http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>     UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>     http://www.freeswitch.org
>
>
>     _________________________________________________________________________
>     Professional FreeSWITCH Consulting Services:
>     consulting at freeswitch.org <mailto:consulting at freeswitch.org>
>     http://www.freeswitchsolutions.com
>
>     
>     
>
>     Official FreeSWITCH Sites
>     http://www.freeswitch.org
>     http://wiki.freeswitch.org
>     http://www.cluecon.com
>
>     FreeSWITCH-users mailing list
>     FreeSWITCH-users at lists.freeswitch.org
>     <mailto:FreeSWITCH-users at lists.freeswitch.org>
>     http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>     UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>     http://www.freeswitch.org
>
>
>
>
> -- 
> Michael S Collins
> Twitter: @mercutioviz
> http://www.FreeSWITCH.org
> http://www.ClueCon.com
> http://www.OSTAG.org
>
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://wiki.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20130424/d3d6d35e/attachment-0001.html 