[Freeswitch-users] advise to troubleshoot a call
Philippe Le Toquin
philippe at ppmt.org
Wed Apr 24 15:11:38 MSD 2013
I will try that tool
thanks Michael.
On 13-04-23 11:41 PM, Michael Collins wrote:
> pcapsipdump ftw!
>
> Check it out:
> http://wiki.freeswitch.org/wiki/Packet_Capture#pcapsipdump
>
> It gets pcaps for you and separates each call into its own file with
> both signaling and media. Find the pcap with a bad phone call and open
> that one up in Wireshark for analysis.
>
> -MC
>
>
> On Tue, Apr 23, 2013 at 6:30 PM, Philippe Le Toquin <philippe at ppmt.org
> <mailto:philippe at ppmt.org>> wrote:
>
> Hi Sean and Michel
>
> Thanks for your input.
>
> I did try the test and they came back as all good saying I should
> get good quality (my link 10Mbps download, 1Mbps upload)
> The MOS score is reported as 4.2
>
> What I didn't find is what you mention about 1, 3 or 5 lines.
>
> I will continue looking...
>
>
> On 13-04-23 05:45 PM, Michel Brabants wrote:
>> RTCP provides you normally with statistics that can help you. I
>> didn't check it in freeswitch yet, but there is an option to
>> enable it (not standard apparently?) in the profile. One step
>> further is rtcp-xr which can provide mos-score, but with all of
>> this, the receiving endpoint should also support this.
>>
>> Kind regards,
>>
>> Michel
>>
>> On Tue, Apr 23, 2013 at 10:51 PM, Sean Devoy
>> <sdevoy at bizfocused.com <mailto:sdevoy at bizfocused.com>> wrote:
>>
>> Philippe,
>>
>> The audio is sent through UDP packets, not TCP packets. The
>> main difference is that if UDP packets are lost in collisions
>> or congestion, they are not retransmitted. What you are
>> describing COULD be completely explained as internet congestion.
>>
>> I would test with some application that loads her network
>> link down. One example is http://www.onsip.com/tools/voip-test
>>
>> Try the various levels (1 line, 3 or 5 lines) and see how a
>> call with her reacts when the test are run. That will at a
>> minimum rule out congestion on her local internet connection.
>>
>> HTH,
>>
>> Sean
>>
>> *From:*freeswitch-users-bounces at lists.freeswitch.org
>> <mailto:freeswitch-users-bounces at lists.freeswitch.org>
>> [mailto:freeswitch-users-bounces at lists.freeswitch.org
>> <mailto:freeswitch-users-bounces at lists.freeswitch.org>] *On
>> Behalf Of *Philippe Le Toquin
>> *Sent:* Tuesday, April 23, 2013 4:12 PM
>> *To:* FreeSWITCH Users Help
>> *Subject:* [Freeswitch-users] advise to troubleshoot a call
>>
>> Hello,
>>
>> Recently I (well my wife) is having voice problem when she is
>> on a call.
>>
>> Typically she can hear people but they can't
>>
>> The problem is that it is not all the time and when it
>> happens it last a few seconds then all back to normal... then
>> later on it happens again.
>>
>> I am still in the process of trying to find if there is a
>> pattern in the problem but I would like to be able to look at
>> the log from FS.
>>
>> What would you recommend to be able to look at the log (what
>> debug level).
>>
>> Any tips to make it easier to identify an issue in the log
>> (like message to look for?)
>>
>> Thanks
>>
>> Philippe
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org <mailto:consulting at freeswitch.org>
>> http://www.freeswitchsolutions.com
>>
>>
>>
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://wiki.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> <mailto:FreeSWITCH-users at lists.freeswitch.org>
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>>
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org <mailto:consulting at freeswitch.org>
>> http://www.freeswitchsolutions.com
>>
>>
>>
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://wiki.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org <mailto:FreeSWITCH-users at lists.freeswitch.org>
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org <mailto:consulting at freeswitch.org>
> http://www.freeswitchsolutions.com
>
>
>
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://wiki.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> <mailto:FreeSWITCH-users at lists.freeswitch.org>
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>
>
>
>
> --
> Michael S Collins
> Twitter: @mercutioviz
> http://www.FreeSWITCH.org
> http://www.ClueCon.com
> http://www.OSTAG.org
>
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
>
>
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://wiki.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20130424/15e15819/attachment.html
Join us at ClueCon 2011 Aug 9-11, 2011
More information about the FreeSWITCH-users
mailing list