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    OK I installed pcapsipdump but it is killing my poor Guruplug.<br>
    <br>
    CPU is at 99% so the call are going through but there is a big
    delay. So it is not going to help!<br>
    <br>
    What bugs is that up to 2/3 weeks ago everything was fine and
    suddenly the cutout started.<br>
    I can't find out what can have change that would cause this.<br>
    <br>
    /Philippe<br>
    <br>
    <div class="moz-cite-prefix">On 13-04-23 11:41 PM, Michael Collins
      wrote:<br>
    </div>
    <blockquote
cite="mid:CAKzWOxXxnNnQwki=yhywmsp9-8S_y8r2nzjJVZnX4jymNTC3yQ@mail.gmail.com"
      type="cite">
      <div dir="ltr">
        <div>
          <div>
            <div>pcapsipdump ftw!<br>
              <br>
            </div>
            Check it out:<br>
            <a moz-do-not-send="true"
              href="http://wiki.freeswitch.org/wiki/Packet_Capture#pcapsipdump">http://wiki.freeswitch.org/wiki/Packet_Capture#pcapsipdump</a><br>
            <br>
          </div>
          It gets pcaps for you and separates each call into its own
          file with both signaling and media. Find the pcap with a bad
          phone call and open that one up in Wireshark for analysis.<br>
          <br>
        </div>
        -MC<br>
      </div>
      <div class="gmail_extra">
        <br>
        <br>
        <div class="gmail_quote">On Tue, Apr 23, 2013 at 6:30 PM,
          Philippe Le Toquin <span dir="ltr">&lt;<a
              moz-do-not-send="true" href="mailto:philippe@ppmt.org"
              target="_blank">philippe@ppmt.org</a>&gt;</span> wrote:<br>
          <blockquote class="gmail_quote" style="margin:0 0 0
            .8ex;border-left:1px #ccc solid;padding-left:1ex">
            <div bgcolor="#CCCCCC" text="#000000"> Hi Sean and Michel<br>
              <br>
              Thanks for your input.<br>
              <br>
              I did try the test and they came back as all good saying I
              should get good quality (my link 10Mbps download, 1Mbps
              upload)<br>
              The MOS score is reported as 4.2<br>
              <br>
              What I didn't find is what you mention about 1, 3 or 5
              lines. <br>
              <br>
              I will continue looking...
              <div>
                <div class="h5"><br>
                  <br>
                  <div>On 13-04-23 05:45 PM, Michel Brabants wrote:<br>
                  </div>
                  <blockquote type="cite">RTCP provides you normally
                    with statistics that can help you. I didn't check it
                    in freeswitch yet, but there is an option to enable
                    it (not standard apparently?) in the profile. One
                    step further is rtcp-xr which can provide mos-score,
                    but with all of this, the receiving endpoint should
                    also support this.<br>
                    <br>
                    Kind regards,<br>
                    <br>
                    Michel<br>
                    <br>
                    <div class="gmail_quote">On Tue, Apr 23, 2013 at
                      10:51 PM, Sean Devoy <span dir="ltr">&lt;<a
                          moz-do-not-send="true"
                          href="mailto:sdevoy@bizfocused.com"
                          target="_blank">sdevoy@bizfocused.com</a>&gt;</span>
                      wrote:<br>
                      <blockquote class="gmail_quote" style="margin:0 0
                        0 .8ex;border-left:1px #ccc
                        solid;padding-left:1ex">
                        <div link="blue" vlink="purple" lang="EN-US">
                          <div>
                            <p class="MsoNormal">Philippe<span
style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">,</span></p>
                            <p class="MsoNormal"><span
style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">The

                                audio is sent through UDP packets, not
                                TCP packets.&nbsp; The main difference is
                                that if UDP packets are lost in
                                collisions or congestion, they are not
                                retransmitted.&nbsp; What you are describing
                                COULD be completely explained as
                                internet congestion.</span></p>
                            <p class="MsoNormal"><span
style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">&nbsp;</span></p>
                            <p class="MsoNormal"><span
style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">I
                                would test with some application that
                                loads her network link down.&nbsp; One
                                example is <a moz-do-not-send="true"
                                  href="http://www.onsip.com/tools/voip-test"
                                  target="_blank"><span
                                    style="color:#1f497d;text-decoration:none">http://www.onsip.com/tools/voip-test</span></a></span></p>
                            <p class="MsoNormal"><span
style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">&nbsp;</span></p>
                            <p class="MsoNormal"><span
style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">Try

                                the various levels (1 line, 3 or 5
                                lines) and see how a call with her
                                reacts when the test are run.&nbsp; That will
                                at a minimum rule out congestion on her
                                local internet connection.</span></p>
                            <p class="MsoNormal"><span
style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">&nbsp;</span></p>
                            <p class="MsoNormal"><span
style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">HTH,</span></p>
                            <p class="MsoNormal"><span
style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">Sean</span></p>
                            <p class="MsoNormal"><span
style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#1f497d">&nbsp;</span></p>
                            <p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;">From:</span></b><span
style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;">
                                <a moz-do-not-send="true"
                                  href="mailto:freeswitch-users-bounces@lists.freeswitch.org"
                                  target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a>
                                [mailto:<a moz-do-not-send="true"
                                  href="mailto:freeswitch-users-bounces@lists.freeswitch.org"
                                  target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a>]
                                <b>On Behalf Of </b>Philippe Le Toquin<br>
                                <b>Sent:</b> Tuesday, April 23, 2013
                                4:12 PM<br>
                                <b>To:</b> FreeSWITCH Users Help<br>
                                <b>Subject:</b> [Freeswitch-users]
                                advise to troubleshoot a call</span></p>
                            <div>
                              <div>
                                <p class="MsoNormal">&nbsp;</p>
                                <div>
                                  <div>
                                    <div>
                                      <div>
                                        <div>
                                          <div>
                                            <div>
                                              <p class="MsoNormal"
                                                style="margin-bottom:12.0pt">Hello,</p>
                                            </div>
                                            <p class="MsoNormal">Recently
                                              I (well my wife) is having
                                              voice problem when she is
                                              on a call.</p>
                                          </div>
                                          <p class="MsoNormal"
                                            style="margin-bottom:12.0pt">Typically&nbsp;

                                            she can hear people but they
                                            can't</p>
                                        </div>
                                        <p class="MsoNormal"
                                          style="margin-bottom:12.0pt">The
                                          problem is that it is not all
                                          the time and when it happens
                                          it last a few seconds then all
                                          back to normal... then later
                                          on it happens again.</p>
                                      </div>
                                      <p class="MsoNormal"
                                        style="margin-bottom:12.0pt">I
                                        am still in the process of
                                        trying to find if there is a
                                        pattern in the problem but I
                                        would like to be able to look at
                                        the log from FS.</p>
                                    </div>
                                    <p class="MsoNormal"
                                      style="margin-bottom:12.0pt"> What
                                      would you recommend to be able to
                                      look at the log (what debug
                                      level).</p>
                                  </div>
                                  <div>
                                    <p class="MsoNormal">Any tips to
                                      make it easier to identify an
                                      issue in the log (like message to
                                      look for?)</p>
                                  </div>
                                  <div>
                                    <p class="MsoNormal">&nbsp;</p>
                                  </div>
                                  <div>
                                    <p class="MsoNormal"
                                      style="margin-bottom:12.0pt">Thanks</p>
                                  </div>
                                  <div>
                                    <p class="MsoNormal">Philippe</p>
                                  </div>
                                </div>
                              </div>
                            </div>
                          </div>
                        </div>
                        <br>
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                    <fieldset></fieldset>
                    <br>
                    <pre>_________________________________________________________________________
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</pre>
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          </blockquote>
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        <br>
        <br clear="all">
        <br>
        -- <br>
        Michael S Collins<br>
        Twitter: @mercutioviz<br>
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        <br>
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      <br>
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      <br>
      <pre wrap="">_________________________________________________________________________
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