[Freeswitch-users] mod_fifo: agents are not ringing

Wed Apr 17 09:21:02 MSD 2013

Hi Michael,

It shows not members added to the fifo.

On Tue, Apr 16, 2013 at 8:41 PM, Michael Collins <msc at freeswitch.org> wrote:

> try using the fs_cli fifo member command to add these. See if you get any
> errors. That might shed some light on what's happening.
> -MC
>
>
> On Mon, Apr 15, 2013 at 10:46 PM, Ashish gautam <ashish at nms.co.in> wrote:
>
>> Michael,
>>
>> My fifo.conf.xml is:
>>
>> <configuration name="fifo.conf" description="FIFO Configuration">
>>   <fifos>
>>     <fifo name="cool_fifo at 10.1.30.229" importance="0">
>>       <member timeout="60" simo="10" lag="20">user/1004 at 10.1.30.229
>> </member>
>>       <member timeout="60" simo="10" lag="20">user/1003 at 10.1.30.229
>> </member>
>>    </fifo>
>>   </fifos>
>> </configuration>
>>
>> Its according to the example shown on the wiki page. Still fifo list
>> shows members not added.
>>
>> --
>> Ashish
>>
>> On Mon, Apr 15, 2013 at 9:48 PM, Michael Collins <msc at freeswitch.org>wrote:
>>
>>> It's just a simple sofia dialstring. Here's an example:
>>> http://wiki.freeswitch.org/wiki/Mod_fifo#Configure_for_Agent_Callback
>>>
>>> -MC
>>>
>>>
>>> On Sun, Apr 14, 2013 at 10:42 PM, Ashish gautam <ashish at nms.co.in>wrote:
>>>
>>>> Thanks Michael,
>>>>
>>>> Probably the originate dialstring I am using is not correct. Can you
>>>> please tell what is the proper format for that?
>>>>
>>>> On Sat, Apr 13, 2013 at 12:22 AM, Michael Collins <msc at freeswitch.org>wrote:
>>>>
>>>>> For some reason your agents are not actually set as members of the
>>>>> queue. Onhook agents will be listed in the <member> section and off-hook
>>>>> agents will be listed in the <consumers> section. Evidently, whatever
>>>>> you're doing to add the agents is not working. You may want to try
>>>>> explicitly adding them from the fs_cli using the fifo_member command and
>>>>> seeing how that goes.
>>>>>
>>>>> -MC
>>>>>
>>>>>
>>>>> On Thu, Apr 11, 2013 at 9:32 PM, Ashish gautam <ashish at nms.co.in>wrote:
>>>>>
>>>>>> The output is :
>>>>>>
>>>>>>
>>>>>> <fifo_report>
>>>>>>   <fifo name="cool_fifo at 10.1.30.229" consumer_count="0"
>>>>>> caller_count="0" waiting_count="0" importance="0" outbound_per_cycle="1"
>>>>>> ring_timeout="60" default_lag="30" outbound_priority="5"
>>>>>> outbound_strategy="ringall">
>>>>>>     <outbound></outbound>
>>>>>>     <callers></callers>
>>>>>>     <consumers></consumers>
>>>>>>     <bridges></bridges>
>>>>>>   </fifo>
>>>>>> </fifo_report>
>>>>>>
>>>>>>
>>>>>> On Thu, Apr 11, 2013 at 9:42 PM, Michael Collins <msc at freeswitch.org>wrote:
>>>>>>
>>>>>>> What's the output of fscli command: fifo list cool_fifo at 10.1.30.229
>>>>>>>
>>>>>>> -MC
>>>>>>>
>>>>>>> On Thu, Apr 11, 2013 at 12:13 AM, Ashish gautam <ashish at nms.co.in>wrote:
>>>>>>>
>>>>>>>> Hi,
>>>>>>>>
>>>>>>>> Caller is played music on hold but is not connected to any of the
>>>>>>>> agents since no agent is ringing. I have sip users registered to FS ( they
>>>>>>>> are online). I have configured a SIP user as a member for the queue. But,
>>>>>>>> when the caller calls in, the agent doesn't ring.
>>>>>>>>
>>>>>>>> Please throw some light.
>>>>>>>>
>>>>>>>> -Ashish
>>>>>>>>
>>>>>>>>
>>>>>
>>>>> --
>>>>> Michael S Collins
>>>>> Twitter: @mercutioviz
>>>>> http://www.FreeSWITCH.org
>>>>> http://www.ClueCon.com
>>>>> http://www.OSTAG.org
>>>>>
>>>>>
>>>>>
>>>>> _________________________________________________________________________
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>>>>> 
>>>>> 
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>>>>
>>>>
>>>> _________________________________________________________________________
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>>>> 
>>>> 
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>>>
>>> --
>>> Michael S Collins
>>> Twitter: @mercutioviz
>>> http://www.FreeSWITCH.org
>>> http://www.ClueCon.com
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>>>
>>>
>>> _________________________________________________________________________
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>>> 
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>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
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>> http://www.freeswitchsolutions.com
>>
>> 
>> 
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>
>
> --
> Michael S Collins
> Twitter: @mercutioviz
> http://www.FreeSWITCH.org
> http://www.ClueCon.com
> http://www.OSTAG.org
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
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