[Freeswitch-users] mod_fifo: agents are not ringing

Wed Apr 17 19:04:52 MSD 2013

Ashish,

Please give us the details. Saying, "It doesn't work," but not giving us
details means we'll never be able to help you.

-Michael

On Tue, Apr 16, 2013 at 10:21 PM, Ashish gautam <ashish at nms.co.in> wrote:

> Hi Michael,
>
> It shows not members added to the fifo.
>
> On Tue, Apr 16, 2013 at 8:41 PM, Michael Collins <msc at freeswitch.org>wrote:
>
>> try using the fs_cli fifo member command to add these. See if you get any
>> errors. That might shed some light on what's happening.
>> -MC
>>
>>
>> On Mon, Apr 15, 2013 at 10:46 PM, Ashish gautam <ashish at nms.co.in> wrote:
>>
>>> Michael,
>>>
>>> My fifo.conf.xml is:
>>>
>>> <configuration name="fifo.conf" description="FIFO Configuration">
>>>   <fifos>
>>>     <fifo name="cool_fifo at 10.1.30.229" importance="0">
>>>       <member timeout="60" simo="10" lag="20">user/1004 at 10.1.30.229
>>> </member>
>>>       <member timeout="60" simo="10" lag="20">user/1003 at 10.1.30.229
>>> </member>
>>>    </fifo>
>>>   </fifos>
>>> </configuration>
>>>
>>> Its according to the example shown on the wiki page. Still fifo list
>>> shows members not added.
>>>
>>> --
>>> Ashish
>>>
>>> On Mon, Apr 15, 2013 at 9:48 PM, Michael Collins <msc at freeswitch.org>wrote:
>>>
>>>> It's just a simple sofia dialstring. Here's an example:
>>>> http://wiki.freeswitch.org/wiki/Mod_fifo#Configure_for_Agent_Callback
>>>>
>>>> -MC
>>>>
>>>>
>>>> On Sun, Apr 14, 2013 at 10:42 PM, Ashish gautam <ashish at nms.co.in>wrote:
>>>>
>>>>> Thanks Michael,
>>>>>
>>>>> Probably the originate dialstring I am using is not correct. Can you
>>>>> please tell what is the proper format for that?
>>>>>
>>>>> On Sat, Apr 13, 2013 at 12:22 AM, Michael Collins <msc at freeswitch.org>wrote:
>>>>>
>>>>>> For some reason your agents are not actually set as members of the
>>>>>> queue. Onhook agents will be listed in the <member> section and off-hook
>>>>>> agents will be listed in the <consumers> section. Evidently, whatever
>>>>>> you're doing to add the agents is not working. You may want to try
>>>>>> explicitly adding them from the fs_cli using the fifo_member command and
>>>>>> seeing how that goes.
>>>>>>
>>>>>> -MC
>>>>>>
>>>>>>
>>>>>> On Thu, Apr 11, 2013 at 9:32 PM, Ashish gautam <ashish at nms.co.in>wrote:
>>>>>>
>>>>>>> The output is :
>>>>>>>
>>>>>>>
>>>>>>> <fifo_report>
>>>>>>>   <fifo name="cool_fifo at 10.1.30.229" consumer_count="0"
>>>>>>> caller_count="0" waiting_count="0" importance="0" outbound_per_cycle="1"
>>>>>>> ring_timeout="60" default_lag="30" outbound_priority="5"
>>>>>>> outbound_strategy="ringall">
>>>>>>>     <outbound></outbound>
>>>>>>>     <callers></callers>
>>>>>>>     <consumers></consumers>
>>>>>>>     <bridges></bridges>
>>>>>>>   </fifo>
>>>>>>> </fifo_report>
>>>>>>>
>>>>>>>
>>>>>>> On Thu, Apr 11, 2013 at 9:42 PM, Michael Collins <msc at freeswitch.org
>>>>>>> > wrote:
>>>>>>>
>>>>>>>> What's the output of fscli command: fifo list cool_fifo at 10.1.30.229
>>>>>>>>
>>>>>>>> -MC
>>>>>>>>
>>>>>>>> On Thu, Apr 11, 2013 at 12:13 AM, Ashish gautam <ashish at nms.co.in>wrote:
>>>>>>>>
>>>>>>>>> Hi,
>>>>>>>>>
>>>>>>>>> Caller is played music on hold but is not connected to any of the
>>>>>>>>> agents since no agent is ringing. I have sip users registered to FS ( they
>>>>>>>>> are online). I have configured a SIP user as a member for the queue. But,
>>>>>>>>> when the caller calls in, the agent doesn't ring.
>>>>>>>>>
>>>>>>>>> Please throw some light.
>>>>>>>>>
>>>>>>>>> -Ashish
>>>>>>>>>
>>>>>>>>>
>>>>>>
>>>>>> --
>>>>>> Michael S Collins
>>>>>> Twitter: @mercutioviz
>>>>>> http://www.FreeSWITCH.org
>>>>>> http://www.ClueCon.com
>>>>>> http://www.OSTAG.org
>>>>>>
>>>>>>
>>>>>>
>>>>>> _________________________________________________________________________
>>>>>> Professional FreeSWITCH Consulting Services:
>>>>>> consulting at freeswitch.org
>>>>>> http://www.freeswitchsolutions.com
>>>>>>
>>>>>> 
>>>>>> 
>>>>>>
>>>>>> Official FreeSWITCH Sites
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>>>>>>
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>>>>>>
>>>>>
>>>>>
>>>>> _________________________________________________________________________
>>>>> Professional FreeSWITCH Consulting Services:
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>>>>>
>>>>> 
>>>>> 
>>>>>
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>>>>
>>>>
>>>> --
>>>> Michael S Collins
>>>> Twitter: @mercutioviz
>>>> http://www.FreeSWITCH.org
>>>> http://www.ClueCon.com
>>>> http://www.OSTAG.org
>>>>
>>>>
>>>>
>>>> _________________________________________________________________________
>>>> Professional FreeSWITCH Consulting Services:
>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>> 
>>>> 
>>>>
>>>> Official FreeSWITCH Sites
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>>>
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>>>
>>> 
>>> 
>>>
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>>
>>
>> --
>> Michael S Collins
>> Twitter: @mercutioviz
>> http://www.FreeSWITCH.org
>> http://www.ClueCon.com
>> http://www.OSTAG.org
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> 
>> 
>>
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>>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
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>

-- 
Michael S Collins
Twitter: @mercutioviz
http://www.FreeSWITCH.org
http://www.ClueCon.com
http://www.OSTAG.org
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