[Freeswitch-users] mod_fifo: agents are not ringing

Michael Collins msc at freeswitch.org
Tue Apr 16 19:11:24 MSD 2013


try using the fs_cli fifo member command to add these. See if you get any
errors. That might shed some light on what's happening.
-MC

On Mon, Apr 15, 2013 at 10:46 PM, Ashish gautam <ashish at nms.co.in> wrote:

> Michael,
>
> My fifo.conf.xml is:
>
> <configuration name="fifo.conf" description="FIFO Configuration">
>   <fifos>
>     <fifo name="cool_fifo at 10.1.30.229" importance="0">
>       <member timeout="60" simo="10" lag="20">user/1004 at 10.1.30.229
> </member>
>       <member timeout="60" simo="10" lag="20">user/1003 at 10.1.30.229
> </member>
>    </fifo>
>   </fifos>
> </configuration>
>
> Its according to the example shown on the wiki page. Still fifo list shows
> members not added.
>
> --
> Ashish
>
> On Mon, Apr 15, 2013 at 9:48 PM, Michael Collins <msc at freeswitch.org>wrote:
>
>> It's just a simple sofia dialstring. Here's an example:
>> http://wiki.freeswitch.org/wiki/Mod_fifo#Configure_for_Agent_Callback
>>
>> -MC
>>
>>
>> On Sun, Apr 14, 2013 at 10:42 PM, Ashish gautam <ashish at nms.co.in> wrote:
>>
>>> Thanks Michael,
>>>
>>> Probably the originate dialstring I am using is not correct. Can you
>>> please tell what is the proper format for that?
>>>
>>> On Sat, Apr 13, 2013 at 12:22 AM, Michael Collins <msc at freeswitch.org>wrote:
>>>
>>>> For some reason your agents are not actually set as members of the
>>>> queue. Onhook agents will be listed in the <member> section and off-hook
>>>> agents will be listed in the <consumers> section. Evidently, whatever
>>>> you're doing to add the agents is not working. You may want to try
>>>> explicitly adding them from the fs_cli using the fifo_member command and
>>>> seeing how that goes.
>>>>
>>>> -MC
>>>>
>>>>
>>>> On Thu, Apr 11, 2013 at 9:32 PM, Ashish gautam <ashish at nms.co.in>wrote:
>>>>
>>>>> The output is :
>>>>>
>>>>>
>>>>> <fifo_report>
>>>>>   <fifo name="cool_fifo at 10.1.30.229" consumer_count="0"
>>>>> caller_count="0" waiting_count="0" importance="0" outbound_per_cycle="1"
>>>>> ring_timeout="60" default_lag="30" outbound_priority="5"
>>>>> outbound_strategy="ringall">
>>>>>     <outbound></outbound>
>>>>>     <callers></callers>
>>>>>     <consumers></consumers>
>>>>>     <bridges></bridges>
>>>>>   </fifo>
>>>>> </fifo_report>
>>>>>
>>>>>
>>>>> On Thu, Apr 11, 2013 at 9:42 PM, Michael Collins <msc at freeswitch.org>wrote:
>>>>>
>>>>>> What's the output of fscli command: fifo list cool_fifo at 10.1.30.229
>>>>>>
>>>>>> -MC
>>>>>>
>>>>>> On Thu, Apr 11, 2013 at 12:13 AM, Ashish gautam <ashish at nms.co.in>wrote:
>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> Caller is played music on hold but is not connected to any of the
>>>>>>> agents since no agent is ringing. I have sip users registered to FS ( they
>>>>>>> are online). I have configured a SIP user as a member for the queue. But,
>>>>>>> when the caller calls in, the agent doesn't ring.
>>>>>>>
>>>>>>> Please throw some light.
>>>>>>>
>>>>>>> -Ashish
>>>>>>>
>>>>>>>
>>>>
>>>> --
>>>> Michael S Collins
>>>> Twitter: @mercutioviz
>>>> http://www.FreeSWITCH.org
>>>> http://www.ClueCon.com
>>>> http://www.OSTAG.org
>>>>
>>>>
>>>>
>>>> _________________________________________________________________________
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>>>> 
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>>>
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>>
>>
>> --
>> Michael S Collins
>> Twitter: @mercutioviz
>> http://www.FreeSWITCH.org
>> http://www.ClueCon.com
>> http://www.OSTAG.org
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> 
>> 
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://wiki.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
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>>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
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-- 
Michael S Collins
Twitter: @mercutioviz
http://www.FreeSWITCH.org
http://www.ClueCon.com
http://www.OSTAG.org
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