[Freeswitch-users] Lost connection during voicemail session

[Anthony Minessale]

Look at more of the log and see if the channel was ever answered.  If you
are routing the call to voicemail by way of dial-plan just add the answer
app before you reach voicemail.



On Tue, Apr 9, 2013 at 1:54 PM, Sean Devoy <sdevoy at bizfocused.com> wrote:

> HI,****
>
> ** **
>
> I had a user say she got disconnected from voicemail and wanted to know
> why.  ****
>
> ** **
>
> I saw in the log where she called in, listened, pressed 1, listened again
> and then:****
>
> ** **
>
> 2013-04-09 11:14:37.134093 [DEBUG] switch_ivr_play_say.c:247 Handle
> play-file:[voicemail/vm-listen_saved.wav] (en:en)****
>
> 2013-04-09 11:14:37.134093 [DEBUG] switch_ivr_play_say.c:1332 Codec
> Activated L16 at 16000hz 1 channels 20ms****
>
> 2013-04-09 11:14:38.094065 [DEBUG] switch_core_session.c:975 Send signal
> sofia/external/<ext>@<our dom> [BREAK]****
>
> 2013-04-09 11:14:38.094065 [DEBUG] switch_core_session.c:975 Send signal
> sofia/external/<ext>@<our dom> [BREAK]****
>
> 2013-04-09 11:14:38.094065 [DEBUG] switch_core_session.c:975 Send signal
> sofia/external/<ext>@<our dom> [BREAK]****
>
> 2013-04-09 11:14:38.114065 [DEBUG] sofia.c:5599 Channel
> sofia/external/<ext>@<our dom> entering state [terminated][487]****
>
> 2013-04-09 11:14:38.114065 [DEBUG] switch_channel.c:2994
> (sofia/external/<ext>@<our dom>) Callstate Change EARLY -> HANGUP****
>
> 2013-04-09 11:14:38.114065 [NOTICE] sofia.c:6383 Hangup
> sofia/external/<ext>@<our dom> [CS_EXECUTE] [ORIGINATOR_CANCEL]****
>
> ** **
>
> So if FS says she hung up and she says FS hung up, is it safe to say her
> internet connection failed momentarily?****
>
> ** **
>
> Also, why “Callstate Change EARLY -> HANGUP”.  Shouldn’t it be “Callstate
> Change ACTIVE -> HANGUP”?****
>
> ** **
>
> Thanks,****
>
> Sean****
>
> ** **
>
> _________________________________________________________________________
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> http://www.freeswitchsolutions.com
>
> 
> 
>
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>


-- 
Anthony Minessale II

FreeSWITCH http://www.freeswitch.org/
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