[Freeswitch-users] Lost connection during voicemail session

Sean Devoy sdevoy at bizfocused.com
Tue Apr 9 23:40:47 MSD 2013


Of course you are right the first time AM!

 

Should I also be answering before bridging calls?

 

From: freeswitch-users-bounces at lists.freeswitch.org
[mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Anthony
Minessale
Sent: Tuesday, April 09, 2013 3:02 PM
To: FreeSWITCH Users Help
Subject: Re: [Freeswitch-users] Lost connection during voicemail session

 

Look at more of the log and see if the channel was ever answered.  If you
are routing the call to voicemail by way of dial-plan just add the answer
app before you reach voicemail.

 

 

On Tue, Apr 9, 2013 at 1:54 PM, Sean Devoy <sdevoy at bizfocused.com> wrote:



HI,

 

I had a user say she got disconnected from voicemail and wanted to know why.


 

I saw in the log where she called in, listened, pressed 1, listened again
and then:

 

2013-04-09 11:14:37.134093 [DEBUG] switch_ivr_play_say.c:247 Handle
play-file:[voicemail/vm-listen_saved.wav] (en:en)

2013-04-09 11:14:37.134093 [DEBUG] switch_ivr_play_say.c:1332 Codec
Activated L16 at 16000hz 1 channels 20ms

2013-04-09 11:14:38.094065 [DEBUG] switch_core_session.c:975 Send signal
sofia/external/<ext>@<our dom> [BREAK]

2013-04-09 11:14:38.094065 [DEBUG] switch_core_session.c:975 Send signal
sofia/external/<ext>@<our dom> [BREAK]

2013-04-09 11:14:38.094065 [DEBUG] switch_core_session.c:975 Send signal
sofia/external/<ext>@<our dom> [BREAK]

2013-04-09 11:14:38.114065 [DEBUG] sofia.c:5599 Channel
sofia/external/<ext>@<our dom> entering state [terminated][487]

2013-04-09 11:14:38.114065 [DEBUG] switch_channel.c:2994
(sofia/external/<ext>@<our dom>) Callstate Change EARLY -> HANGUP

2013-04-09 11:14:38.114065 [NOTICE] sofia.c:6383 Hangup
sofia/external/<ext>@<our dom> [CS_EXECUTE] [ORIGINATOR_CANCEL]

 

So if FS says she hung up and she says FS hung up, is it safe to say her
internet connection failed momentarily?

 

Also, why "Callstate Change EARLY -> HANGUP".  Shouldn't it be "Callstate
Change ACTIVE -> HANGUP"?

 

Thanks,

Sean

 


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