[Freeswitch-users] Polycom Extension Issue

[Michael Collins]

Can you collect console logs w/ SIP trace? Drop them on
pastebin.freeswitch.org and link back here. I think we have a few Polycom
gurus who may have some experience here, but they probably will need more
info before they can help.

-MC

On Tue, Sep 11, 2012 at 11:43 AM, Carlos Flor <jackal at cybershroud.net>wrote:

>  So here is the situation:  I have a polycom phone with extension 101 at pbxAand 101 at pbxB. Someone else has a polycom phone with extension 102 at pbxAand 102 at pbxB. If I try to call from 101 at Bto 102 at B,
> the phone rings, but as soon as 102 answers, the call hangs up immediately.
>  If I change 102 at B to 103 at B, so that the extensions are now 102 at A and
> 103 at B on the second phone, then phone calls from the second phone to the
> first work, but not the other way around.  If I repeat the change on the
> first phone, so that it now has 101 at A and 104 at B, then calls work
> correctly in both directions.
>
> So, it seems as though if you have more than one registration but use the
> same extension on each, the polycom has issues with the RTP piece of the
> call.  The SIP piece seems to work ok because the call actually makes it to
> the other phone and rings, but as soon as you pickup (when RTP should
> start) the call ends.
>
> Has anyone run into anything close to this before?  I am sure my
> description is confusing and it's much easier to explain on a whiteboard,
> but hopefully it makes sense.
>
> Just to clarify, the two PBXs are not related to each other.  I'm not
> trying to call from pbxA to pbxB.
>
>
> Carlos
>
>
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-- 
Michael S Collins
Twitter: @mercutioviz
http://www.FreeSWITCH.org
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