[Freeswitch-users] Polycom Extension Issue

[Carlos Flor]

Ok, I have posted a siptrace of the call failing.  If you need more
information, just let me know and I'll get what I can.  I cleaned up domain
names and CallerID names, but everything else should be untouched.  The
link is
http://pastebin.freeswitch.org/19886

Thanks again.

Carlos

On Tue, Sep 11, 2012 at 7:53 PM, Michael Collins <msc at freeswitch.org> wrote:

> Can you collect console logs w/ SIP trace? Drop them on
> pastebin.freeswitch.org and link back here. I think we have a few Polycom
> gurus who may have some experience here, but they probably will need more
> info before they can help.
>
> -MC
>
> On Tue, Sep 11, 2012 at 11:43 AM, Carlos Flor <jackal at cybershroud.net>wrote:
>
>>  So here is the situation:  I have a polycom phone with extension
>> 101 at pbxA and 101 at pbxB.  Someone else has a polycom phone with extension
>> 102 at pbxA and 102 at pbxB.  If I try to call from 101 at B to 102 at B, the phone
>> rings, but as soon as 102 answers, the call hangs up immediately.  If I
>> change 102 at B to 103 at B, so that the extensions are now 102 at A and 103 at B on
>> the second phone, then phone calls from the second phone to the first work,
>> but not the other way around.  If I repeat the change on the first phone,
>> so that it now has 101 at A and 104 at B, then calls work correctly in both
>> directions.
>>
>> So, it seems as though if you have more than one registration but use the
>> same extension on each, the polycom has issues with the RTP piece of the
>> call.  The SIP piece seems to work ok because the call actually makes it to
>> the other phone and rings, but as soon as you pickup (when RTP should
>> start) the call ends.
>>
>> Has anyone run into anything close to this before?  I am sure my
>> description is confusing and it's much easier to explain on a whiteboard,
>> but hopefully it makes sense.
>>
>> Just to clarify, the two PBXs are not related to each other.  I'm not
>> trying to call from pbxA to pbxB.
>>
>>
>> Carlos
>>
>>
>> _________________________________________________________________________
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>> 
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>
>
> --
> Michael S Collins
> Twitter: @mercutioviz
> http://www.FreeSWITCH.org
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>
>
>
> _________________________________________________________________________
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> http://www.freeswitchsolutions.com
>
> 
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