[Freeswitch-users] Problem: call ends when answered on xlite mod callcenter skypopen
Puskás Zsolt
errotan at elder.hu
Sat Oct 20 22:30:42 MSD 2012
This is a bug indeed. I compiled the latest sources on my debian test
box and using the sample config from the wiki I made some test calls.
Calls coming from sofia users ( eg. softphone ) to the queue are good (
can answer and talk ) but calls coming from skypopen is dropping as soon
as I answer the call on my desk ( Linksys SPA921 ).
Please post a bug report on JIRA. I will dig into the source tomorrow
and hope to find some clue on this one :)
2012-10-20 13:14 keltezéssel, Pankaj Belsare írta:
> Hi,
>
> Yes i just want the call to be bridged to the xlite extensions a.k.a
> agent which are in the mod callcenter queue but the skype call hangs up,
>
> It works fine when even i transfer the active call while waiting on
> queue to any xlite extension (via usionpbx ) or even an test ivr
> bridging works charm.
>
> Its only when in the queue the call is answered the problem occurs
> even i have tried with net4india sip account it went through with out
> any issue.
>
> I am not able to figure out is there any option or variable to be set
> that i am missing.
>
> Thanks
> Pankaj
>
> On Sat, Oct 20, 2012 at 3:44 PM, Puskás Zsolt <errotan at elder.hu
> <mailto:errotan at elder.hu>> wrote:
>
>
>
> Interesting, this config should work AFAIK. Have you tried just
> bridging the incoming call to an X-Lite extension for testing ?
>
>
> 2012-10-20 11:34 keltezéssel, Pankaj Belsare írta:
>> Hi,
>> Thanks for responding to my query. I am using Ubuntu 10.04 LTS
>> freeswitch version 1.2.3 used interactive skype installer for
>> mod_skypopen
>>
>> http://pastebin.freeswitch.org/20102
>>
>> Thank you
>> Pankaj
>>
>>
>>
>>
>> On Sat, Oct 20, 2012 at 1:33 PM, Puskás Zsolt <errotan at elder.hu
>> <mailto:errotan at elder.hu>> wrote:
>>
>> Hi.
>>
>> Please use pastebin to upload your full console log from call
>> start to end and all config files. Which FS and skype version
>> are you using ?
>>
>>
>>
>> 2012-10-19 22:32 keltezéssel, Pankaj Belsare írta:
>>> Hi,
>>>
>>> I am trying to use mod callcenter for my FS installation
>>> with skypopen, the problem is when then incoming call from
>>> skype gets hangup as soon as it is answered by agent on
>>> queue, Can any body help me understand why this is
>>> happening. here is my console log.
>>>
>>> 2012-10-20 01:44:52.925614 [NOTICE] sofia.c:7053 Channel
>>> [sofia/internal/sip:100 at 192.168.0.254:30977
>>> <http://sip:100@192.168.0.254:30977>] has been answered
>>> 2012-10-20 01:44:52.925614 [DEBUG]
>>> switch_ivr_originate.c:3418 Originate Resulted in Success:
>>> [sofia/internal/sip:100 at 192.168.0.254:30977
>>> <http://sip:100@192.168.0.254:30977>]
>>> 2012-10-20 01:44:52.925614 [DEBUG]
>>> switch_ivr_originate.c:3418 Originate Resulted in Success:
>>> [sofia/internal/sip:100 at 192.168.0.254:30977
>>> <http://sip:100@192.168.0.254:30977>]
>>> 2012-10-20 01:44:52.925614 [DEBUG] mod_callcenter.c:1170
>>> Updated tier: Agent 100 at 192.168.0.102
>>> <mailto:100 at 192.168.0.102> in Queue support at 192.168.0.102
>>> <mailto:support at 192.168.0.102> set state = Active Inbound
>>> 2012-10-20 01:44:52.945894 [DEBUG] mod_callcenter.c:1049
>>> Updated Agent 100 at 192.168.0.102 <mailto:100 at 192.168.0.102>
>>> set state = In a queue call
>>> 2012-10-20 01:44:52.945894 [DEBUG] mod_callcenter.c:1643
>>> Agent 100 at 192.168.0.102 <mailto:100 at 192.168.0.102> answered
>>> "jeojit" <jeojit> from queue support at 192.168.0.102
>>> <mailto:support at 192.168.0.102>
>>> 2012-10-20 01:44:52.945894 [INFO] switch_channel.c:2806
>>> sofia/internal/sip:100 at 192.168.0.254:30977
>>> <http://sip:100@192.168.0.254:30977> Flipping CID from
>>> "jeojit" <jeojit> to "Outbound Call" <100>
>>> 2012-10-20 01:44:52.945894 [DEBUG] switch_ivr_bridge.c:1674
>>> (skypopen/skype102) State Change CS_EXECUTE -> CS_HIBERNATE
>>> 2012-10-20 01:44:52.945894 [DEBUG]
>>> switch_core_session.c:1210 Send signal skypopen/skype102 [BREAK]
>>> 2012-10-20 01:44:52.945894 [DEBUG]
>>> mod_skypopen.c:727 [464155c|07bc7ba] [DEBUG_SKYPE
>>> 727 ][skype102 ][UP,INPROGRS] skypopen/skype102
>>> CHANNEL got SWITCH_SIG_BREAK
>>> 2012-10-20 01:44:52.945894 [DEBUG] switch_ivr_bridge.c:1676
>>> (sofia/internal/sip:100 at 192.168.0.254:30977
>>> <http://sip:100@192.168.0.254:30977>) State Change
>>> CS_CONSUME_MEDIA -> CS_HIBERNATE
>>> 2012-10-20 01:44:52.945894 [DEBUG]
>>> switch_core_session.c:1210 Send signal
>>> sofia/internal/sip:100 at 192.168.0.254:30977
>>> <http://sip:100@192.168.0.254:30977> [BREAK]
>>> 2012-10-20 01:44:52.945894 [DEBUG] switch_core_session.c:821
>>> Send signal sofia/internal/sip:100 at 192.168.0.254:30977
>>> <http://sip:100@192.168.0.254:30977> [BREAK]
>>> 2012-10-20 01:44:52.945894 [DEBUG] switch_core_session.c:821
>>> Send signal skypopen/skype102 [BREAK]
>>> 2012-10-20 01:44:52.945894 [DEBUG]
>>> mod_skypopen.c:727 [464155c|07bc7ba] [DEBUG_SKYPE
>>> 727 ][skype102 ][UP,INPROGRS] skypopen/skype102
>>> CHANNEL got SWITCH_SIG_BREAK
>>> 2012-10-20 01:44:52.945894 [DEBUG]
>>> switch_core_state_machine.c:398
>>> (sofia/internal/sip:100 at 192.168.0.254:30977
>>> <http://sip:100@192.168.0.254:30977>) Running State Change
>>> CS_HIBERNATE
>>> 2012-10-20 01:44:52.945894 [DEBUG]
>>> switch_core_state_machine.c:468
>>> (sofia/internal/sip:100 at 192.168.0.254:30977
>>> <http://sip:100@192.168.0.254:30977>) State HIBERNATE
>>> 2012-10-20 01:44:52.945894 [DEBUG] mod_sofia.c:223
>>> sofia/internal/sip:100 at 192.168.0.254:30977
>>> <http://sip:100@192.168.0.254:30977> SOFIA HIBERNATE
>>> 2012-10-20 01:44:52.945894 [DEBUG] switch_ivr_bridge.c:757
>>> (sofia/internal/sip:100 at 192.168.0.254:30977
>>> <http://sip:100@192.168.0.254:30977>) State Change
>>> CS_HIBERNATE -> CS_RESET
>>> 2012-10-20 01:44:52.945894 [DEBUG]
>>> switch_core_session.c:1210 Send signal
>>> sofia/internal/sip:100 at 192.168.0.254:30977
>>> <http://sip:100@192.168.0.254:30977> [BREAK]
>>> 2012-10-20 01:44:52.945894 [DEBUG]
>>> switch_core_state_machine.c:468
>>> (sofia/internal/sip:100 at 192.168.0.254:30977
>>> <http://sip:100@192.168.0.254:30977>) State HIBERNATE going
>>> to sleep
>>> 2012-10-20 01:44:52.945894 [DEBUG]
>>> switch_core_state_machine.c:398
>>> (sofia/internal/sip:100 at 192.168.0.254:30977
>>> <http://sip:100@192.168.0.254:30977>) Running State Change
>>> CS_RESET
>>> 2012-10-20 01:44:52.945894 [DEBUG]
>>> switch_core_state_machine.c:449
>>> (sofia/internal/sip:100 at 192.168.0.254:30977
>>> <http://sip:100@192.168.0.254:30977>) State RESET
>>> 2012-10-20 01:44:52.945894 [DEBUG] mod_sofia.c:167
>>> sofia/internal/sip:100 at 192.168.0.254:30977
>>> <http://sip:100@192.168.0.254:30977> SOFIA RESET
>>> 2012-10-20 01:44:52.945894 [DEBUG] switch_ivr_bridge.c:742
>>> sofia/internal/sip:100 at 192.168.0.254:30977
>>> <http://sip:100@192.168.0.254:30977> CUSTOM RESET
>>> 2012-10-20 01:44:52.945894 [DEBUG]
>>> switch_core_state_machine.c:106
>>> sofia/internal/sip:100 at 192.168.0.254:30977
>>> <http://sip:100@192.168.0.254:30977> Standard RESET
>>> 2012-10-20 01:44:52.945894 [DEBUG]
>>> switch_core_state_machine.c:449
>>> (sofia/internal/sip:100 at 192.168.0.254:30977
>>> <http://sip:100@192.168.0.254:30977>) State RESET going to sleep
>>> 2012-10-20 01:44:52.965612 [DEBUG]
>>> mod_skypopen.c:902 [464155c|07bc7ba] [DEBUG_SKYPE
>>> 902 ][skype102 ][UP,INPROGRS] CHANNEL READ FRAME goto CNG
>>> 2012-10-20 01:44:52.965612 [DEBUG]
>>> switch_ivr_play_say.c:1682 done playing file local_stream://moh
>>> 2012-10-20 01:44:52.965612 [DEBUG] mod_callcenter.c:2684
>>> Member jeojit <jeojit> is answered by an agent in queue
>>> support at 192.168.0.102 <mailto:support at 192.168.0.102>
>>> 2012-10-20 01:44:52.965612 [DEBUG]
>>> mod_skypopen.c:1209 [464155c|07bc7ba] [DEBUG_SKYPE
>>> 1209 ][skype102 ][UP,INPROGRS] MSG_ID=27
>>> 2012-10-20 01:44:52.965612 [DEBUG]
>>> switch_core_state_machine.c:453 (skypopen/skype102) State
>>> EXECUTE going to sleep
>>> 2012-10-20 01:44:52.965612 [DEBUG]
>>> switch_core_state_machine.c:398 (skypopen/skype102) Running
>>> State Change CS_HIBERNATE
>>> 2012-10-20 01:44:52.965612 [DEBUG]
>>> switch_core_state_machine.c:468 (skypopen/skype102) State
>>> HIBERNATE
>>> 2012-10-20 01:44:52.965612 [DEBUG] switch_ivr_bridge.c:757
>>> (skypopen/skype102) State Change CS_HIBERNATE -> CS_RESET
>>> 2012-10-20 01:44:52.965612 [DEBUG]
>>> switch_core_session.c:1210 Send signal skypopen/skype102 [BREAK]
>>> 2012-10-20 01:44:52.965612 [DEBUG]
>>> mod_skypopen.c:727 [464155c|07bc7ba] [DEBUG_SKYPE
>>> 727 ][skype102 ][UP,INPROGRS] skypopen/skype102
>>> CHANNEL got SWITCH_SIG_BREAK
>>> 2012-10-20 01:44:52.965612 [DEBUG]
>>> switch_core_state_machine.c:468 (skypopen/skype102) State
>>> HIBERNATE going to sleep
>>> 2012-10-20 01:44:52.965612 [DEBUG]
>>> switch_core_state_machine.c:398 (skypopen/skype102) Running
>>> State Change CS_RESET
>>> 2012-10-20 01:44:52.965612 [DEBUG]
>>> switch_core_state_machine.c:449 (skypopen/skype102) State RESET
>>> 2012-10-20 01:44:52.965612 [DEBUG]
>>> mod_skypopen.c:774 [464155c|07bc7ba] [DEBUG_SKYPE
>>> 774 ][skype102 ][UP,INPROGRS] skype102 CHANNEL RESET
>>> 2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:783
>>> (skypopen/skype102) State Change CS_RESET -> CS_HANGUP
>>> 2012-10-20 01:44:52.965612 [DEBUG]
>>> switch_core_session.c:1210 Send signal skypopen/skype102 [BREAK]
>>> 2012-10-20 01:44:52.965612 [DEBUG]
>>> mod_skypopen.c:727 [464155c|07bc7ba] [DEBUG_SKYPE
>>> 727 ][skype102 ][UP,INPROGRS] skypopen/skype102
>>> CHANNEL got SWITCH_SIG_BREAK
>>> 2012-10-20 01:44:52.965612 [DEBUG] switch_ivr_bridge.c:742
>>> skypopen/skype102 CUSTOM RESET
>>> 2012-10-20 01:44:52.965612 [DEBUG]
>>> switch_core_state_machine.c:449 (skypopen/skype102) State
>>> RESET going to sleep
>>> 2012-10-20 01:44:52.965612 [DEBUG]
>>> switch_core_state_machine.c:398 (skypopen/skype102) Running
>>> State Change CS_HANGUP
>>> 2012-10-20 01:44:52.965612 [DEBUG]
>>> switch_core_state_machine.c:638 (skypopen/skype102) State HANGUP
>>> 2012-10-20 01:44:52.965612 [DEBUG]
>>> mod_skypopen.c:623 [464155c|07bc7ba] [DEBUG_SKYPE
>>> 623 ][skype102 ][HANG_RQ,INPROGRS] hanging up skype
>>> call: 119
>>> 2012-10-20 01:44:52.965612 [DEBUG]
>>> skypopen_protocol.c:1675 [464155c|07bc7ba] [DEBUG_SKYPE
>>> 1675 ][skype102 ][HANG_RQ,INPROGRS] SENDING: |||ALTER
>>> CALL 119 END HANGUP||||
>>> 2012-10-20 01:44:52.965612 [DEBUG]
>>> skypopen_protocol.c:1675 [464155c|07bc7ba] [DEBUG_SKYPE
>>> 1675 ][skype102 ][HANG_RQ,INPROGRS] SENDING: |||ALTER
>>> CALL 119 HANGUP||||
>>> 2012-10-20 01:44:52.965612 [DEBUG]
>>> mod_skypopen.c:629 [464155c|07bc7ba] [DEBUG_SKYPE
>>> 629 ][skype102 ][HANG_RQ,INPROGRS] skype102 CHANNEL
>>> HANGUP
>>> 2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:648
>>> (skypopen/skype102) State Change CS_HANGUP -> CS_DESTROY
>>> 2012-10-20 01:44:52.965612 [DEBUG]
>>> switch_core_session.c:1210 Send signal skypopen
>>>
>>> Pankaj
>>>
>>>
>>> _________________________________________________________________________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org <mailto:consulting at freeswitch.org>
>>> http://www.freeswitchsolutions.com
>>>
>>>
>>>
>>>
>>> Official FreeSWITCH Sites
>>> http://www.freeswitch.org
>>> http://wiki.freeswitch.org
>>> http://www.cluecon.com
>>>
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org <mailto:FreeSWITCH-users at lists.freeswitch.org>
>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>> http://www.freeswitch.org
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org <mailto:consulting at freeswitch.org>
>> http://www.freeswitchsolutions.com
>>
>>
>>
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://wiki.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> <mailto:FreeSWITCH-users at lists.freeswitch.org>
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>>
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org <mailto:consulting at freeswitch.org>
>> http://www.freeswitchsolutions.com
>>
>>
>>
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://wiki.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org <mailto:FreeSWITCH-users at lists.freeswitch.org>
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org <mailto:consulting at freeswitch.org>
> http://www.freeswitchsolutions.com
>
>
>
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://wiki.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> <mailto:FreeSWITCH-users at lists.freeswitch.org>
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>
>
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
>
>
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://wiki.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20121020/604f2ccb/attachment-0001.html
Join us at ClueCon 2011 Aug 9-11, 2011
More information about the FreeSWITCH-users
mailing list