[Freeswitch-users] Problem: call ends when answered on xlite mod callcenter skypopen
Puskás Zsolt
errotan at elder.hu
Sat Oct 20 14:14:24 MSD 2012
Interesting, this config should work AFAIK. Have you tried just bridging
the incoming call to an X-Lite extension for testing ?
2012-10-20 11:34 keltezéssel, Pankaj Belsare írta:
> Hi,
> Thanks for responding to my query. I am using Ubuntu 10.04 LTS
> freeswitch version 1.2.3 used interactive skype installer for
> mod_skypopen
>
> http://pastebin.freeswitch.org/20102
>
> Thank you
> Pankaj
>
>
>
>
> On Sat, Oct 20, 2012 at 1:33 PM, Puskás Zsolt <errotan at elder.hu
> <mailto:errotan at elder.hu>> wrote:
>
> Hi.
>
> Please use pastebin to upload your full console log from call
> start to end and all config files. Which FS and skype version are
> you using ?
>
>
>
> 2012-10-19 22:32 keltezéssel, Pankaj Belsare írta:
>> Hi,
>>
>> I am trying to use mod callcenter for my FS installation with
>> skypopen, the problem is when then incoming call from skype gets
>> hangup as soon as it is answered by agent on queue, Can any body
>> help me understand why this is happening. here is my console log.
>>
>> 2012-10-20 01:44:52.925614 [NOTICE] sofia.c:7053 Channel
>> [sofia/internal/sip:100 at 192.168.0.254:30977
>> <http://sip:100@192.168.0.254:30977>] has been answered
>> 2012-10-20 01:44:52.925614 [DEBUG] switch_ivr_originate.c:3418
>> Originate Resulted in Success:
>> [sofia/internal/sip:100 at 192.168.0.254:30977
>> <http://sip:100@192.168.0.254:30977>]
>> 2012-10-20 01:44:52.925614 [DEBUG] switch_ivr_originate.c:3418
>> Originate Resulted in Success:
>> [sofia/internal/sip:100 at 192.168.0.254:30977
>> <http://sip:100@192.168.0.254:30977>]
>> 2012-10-20 01:44:52.925614 [DEBUG] mod_callcenter.c:1170 Updated
>> tier: Agent 100 at 192.168.0.102 <mailto:100 at 192.168.0.102> in Queue
>> support at 192.168.0.102 <mailto:support at 192.168.0.102> set state =
>> Active Inbound
>> 2012-10-20 01:44:52.945894 [DEBUG] mod_callcenter.c:1049 Updated
>> Agent 100 at 192.168.0.102 <mailto:100 at 192.168.0.102> set state = In
>> a queue call
>> 2012-10-20 01:44:52.945894 [DEBUG] mod_callcenter.c:1643 Agent
>> 100 at 192.168.0.102 <mailto:100 at 192.168.0.102> answered "jeojit"
>> <jeojit> from queue support at 192.168.0.102
>> <mailto:support at 192.168.0.102>
>> 2012-10-20 01:44:52.945894 [INFO] switch_channel.c:2806
>> sofia/internal/sip:100 at 192.168.0.254:30977
>> <http://sip:100@192.168.0.254:30977> Flipping CID from "jeojit"
>> <jeojit> to "Outbound Call" <100>
>> 2012-10-20 01:44:52.945894 [DEBUG] switch_ivr_bridge.c:1674
>> (skypopen/skype102) State Change CS_EXECUTE -> CS_HIBERNATE
>> 2012-10-20 01:44:52.945894 [DEBUG] switch_core_session.c:1210
>> Send signal skypopen/skype102 [BREAK]
>> 2012-10-20 01:44:52.945894 [DEBUG] mod_skypopen.c:727
>> [464155c|07bc7ba] [DEBUG_SKYPE 727 ][skype102
>> ][UP,INPROGRS] skypopen/skype102 CHANNEL got SWITCH_SIG_BREAK
>> 2012-10-20 01:44:52.945894 [DEBUG] switch_ivr_bridge.c:1676
>> (sofia/internal/sip:100 at 192.168.0.254:30977
>> <http://sip:100@192.168.0.254:30977>) State Change
>> CS_CONSUME_MEDIA -> CS_HIBERNATE
>> 2012-10-20 01:44:52.945894 [DEBUG] switch_core_session.c:1210
>> Send signal sofia/internal/sip:100 at 192.168.0.254:30977
>> <http://sip:100@192.168.0.254:30977> [BREAK]
>> 2012-10-20 01:44:52.945894 [DEBUG] switch_core_session.c:821 Send
>> signal sofia/internal/sip:100 at 192.168.0.254:30977
>> <http://sip:100@192.168.0.254:30977> [BREAK]
>> 2012-10-20 01:44:52.945894 [DEBUG] switch_core_session.c:821 Send
>> signal skypopen/skype102 [BREAK]
>> 2012-10-20 01:44:52.945894 [DEBUG] mod_skypopen.c:727
>> [464155c|07bc7ba] [DEBUG_SKYPE 727 ][skype102
>> ][UP,INPROGRS] skypopen/skype102 CHANNEL got SWITCH_SIG_BREAK
>> 2012-10-20 01:44:52.945894 [DEBUG]
>> switch_core_state_machine.c:398
>> (sofia/internal/sip:100 at 192.168.0.254:30977
>> <http://sip:100@192.168.0.254:30977>) Running State Change
>> CS_HIBERNATE
>> 2012-10-20 01:44:52.945894 [DEBUG]
>> switch_core_state_machine.c:468
>> (sofia/internal/sip:100 at 192.168.0.254:30977
>> <http://sip:100@192.168.0.254:30977>) State HIBERNATE
>> 2012-10-20 01:44:52.945894 [DEBUG] mod_sofia.c:223
>> sofia/internal/sip:100 at 192.168.0.254:30977
>> <http://sip:100@192.168.0.254:30977> SOFIA HIBERNATE
>> 2012-10-20 01:44:52.945894 [DEBUG] switch_ivr_bridge.c:757
>> (sofia/internal/sip:100 at 192.168.0.254:30977
>> <http://sip:100@192.168.0.254:30977>) State Change CS_HIBERNATE
>> -> CS_RESET
>> 2012-10-20 01:44:52.945894 [DEBUG] switch_core_session.c:1210
>> Send signal sofia/internal/sip:100 at 192.168.0.254:30977
>> <http://sip:100@192.168.0.254:30977> [BREAK]
>> 2012-10-20 01:44:52.945894 [DEBUG]
>> switch_core_state_machine.c:468
>> (sofia/internal/sip:100 at 192.168.0.254:30977
>> <http://sip:100@192.168.0.254:30977>) State HIBERNATE going to sleep
>> 2012-10-20 01:44:52.945894 [DEBUG]
>> switch_core_state_machine.c:398
>> (sofia/internal/sip:100 at 192.168.0.254:30977
>> <http://sip:100@192.168.0.254:30977>) Running State Change CS_RESET
>> 2012-10-20 01:44:52.945894 [DEBUG]
>> switch_core_state_machine.c:449
>> (sofia/internal/sip:100 at 192.168.0.254:30977
>> <http://sip:100@192.168.0.254:30977>) State RESET
>> 2012-10-20 01:44:52.945894 [DEBUG] mod_sofia.c:167
>> sofia/internal/sip:100 at 192.168.0.254:30977
>> <http://sip:100@192.168.0.254:30977> SOFIA RESET
>> 2012-10-20 01:44:52.945894 [DEBUG] switch_ivr_bridge.c:742
>> sofia/internal/sip:100 at 192.168.0.254:30977
>> <http://sip:100@192.168.0.254:30977> CUSTOM RESET
>> 2012-10-20 01:44:52.945894 [DEBUG]
>> switch_core_state_machine.c:106
>> sofia/internal/sip:100 at 192.168.0.254:30977
>> <http://sip:100@192.168.0.254:30977> Standard RESET
>> 2012-10-20 01:44:52.945894 [DEBUG]
>> switch_core_state_machine.c:449
>> (sofia/internal/sip:100 at 192.168.0.254:30977
>> <http://sip:100@192.168.0.254:30977>) State RESET going to sleep
>> 2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:902
>> [464155c|07bc7ba] [DEBUG_SKYPE 902 ][skype102
>> ][UP,INPROGRS] CHANNEL READ FRAME goto CNG
>> 2012-10-20 01:44:52.965612 [DEBUG] switch_ivr_play_say.c:1682
>> done playing file local_stream://moh
>> 2012-10-20 01:44:52.965612 [DEBUG] mod_callcenter.c:2684 Member
>> jeojit <jeojit> is answered by an agent in queue
>> support at 192.168.0.102 <mailto:support at 192.168.0.102>
>> 2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:1209
>> [464155c|07bc7ba] [DEBUG_SKYPE 1209 ][skype102
>> ][UP,INPROGRS] MSG_ID=27
>> 2012-10-20 01:44:52.965612 [DEBUG]
>> switch_core_state_machine.c:453 (skypopen/skype102) State EXECUTE
>> going to sleep
>> 2012-10-20 01:44:52.965612 [DEBUG]
>> switch_core_state_machine.c:398 (skypopen/skype102) Running State
>> Change CS_HIBERNATE
>> 2012-10-20 01:44:52.965612 [DEBUG]
>> switch_core_state_machine.c:468 (skypopen/skype102) State HIBERNATE
>> 2012-10-20 01:44:52.965612 [DEBUG] switch_ivr_bridge.c:757
>> (skypopen/skype102) State Change CS_HIBERNATE -> CS_RESET
>> 2012-10-20 01:44:52.965612 [DEBUG] switch_core_session.c:1210
>> Send signal skypopen/skype102 [BREAK]
>> 2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:727
>> [464155c|07bc7ba] [DEBUG_SKYPE 727 ][skype102
>> ][UP,INPROGRS] skypopen/skype102 CHANNEL got SWITCH_SIG_BREAK
>> 2012-10-20 01:44:52.965612 [DEBUG]
>> switch_core_state_machine.c:468 (skypopen/skype102) State
>> HIBERNATE going to sleep
>> 2012-10-20 01:44:52.965612 [DEBUG]
>> switch_core_state_machine.c:398 (skypopen/skype102) Running State
>> Change CS_RESET
>> 2012-10-20 01:44:52.965612 [DEBUG]
>> switch_core_state_machine.c:449 (skypopen/skype102) State RESET
>> 2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:774
>> [464155c|07bc7ba] [DEBUG_SKYPE 774 ][skype102
>> ][UP,INPROGRS] skype102 CHANNEL RESET
>> 2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:783
>> (skypopen/skype102) State Change CS_RESET -> CS_HANGUP
>> 2012-10-20 01:44:52.965612 [DEBUG] switch_core_session.c:1210
>> Send signal skypopen/skype102 [BREAK]
>> 2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:727
>> [464155c|07bc7ba] [DEBUG_SKYPE 727 ][skype102
>> ][UP,INPROGRS] skypopen/skype102 CHANNEL got SWITCH_SIG_BREAK
>> 2012-10-20 01:44:52.965612 [DEBUG] switch_ivr_bridge.c:742
>> skypopen/skype102 CUSTOM RESET
>> 2012-10-20 01:44:52.965612 [DEBUG]
>> switch_core_state_machine.c:449 (skypopen/skype102) State RESET
>> going to sleep
>> 2012-10-20 01:44:52.965612 [DEBUG]
>> switch_core_state_machine.c:398 (skypopen/skype102) Running State
>> Change CS_HANGUP
>> 2012-10-20 01:44:52.965612 [DEBUG]
>> switch_core_state_machine.c:638 (skypopen/skype102) State HANGUP
>> 2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:623
>> [464155c|07bc7ba] [DEBUG_SKYPE 623 ][skype102
>> ][HANG_RQ,INPROGRS] hanging up skype call: 119
>> 2012-10-20 01:44:52.965612 [DEBUG] skypopen_protocol.c:1675
>> [464155c|07bc7ba] [DEBUG_SKYPE 1675 ][skype102
>> ][HANG_RQ,INPROGRS] SENDING: |||ALTER CALL 119 END HANGUP||||
>> 2012-10-20 01:44:52.965612 [DEBUG] skypopen_protocol.c:1675
>> [464155c|07bc7ba] [DEBUG_SKYPE 1675 ][skype102
>> ][HANG_RQ,INPROGRS] SENDING: |||ALTER CALL 119 HANGUP||||
>> 2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:629
>> [464155c|07bc7ba] [DEBUG_SKYPE 629 ][skype102
>> ][HANG_RQ,INPROGRS] skype102 CHANNEL HANGUP
>> 2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:648
>> (skypopen/skype102) State Change CS_HANGUP -> CS_DESTROY
>> 2012-10-20 01:44:52.965612 [DEBUG] switch_core_session.c:1210
>> Send signal skypopen
>>
>> Pankaj
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org <mailto:consulting at freeswitch.org>
>> http://www.freeswitchsolutions.com
>>
>>
>>
>>
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>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org <mailto:consulting at freeswitch.org>
> http://www.freeswitchsolutions.com
>
>
>
>
> Official FreeSWITCH Sites
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> http://wiki.freeswitch.org
> http://www.cluecon.com
>
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>
>
>
> _________________________________________________________________________
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> http://www.freeswitchsolutions.com
>
>
>
>
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