[Freeswitch-users] Problem: call ends when answered on xlite mod callcenter skypopen

Sat Oct 20 13:34:38 MSD 2012

Hi,
Thanks for responding to my query. I am using Ubuntu 10.04 LTS freeswitch
 version 1.2.3 used interactive skype installer  for mod_skypopen

http://pastebin.freeswitch.org/20102

Thank you
Pankaj

On Sat, Oct 20, 2012 at 1:33 PM, Puskás Zsolt <errotan at elder.hu> wrote:

>  Hi.
>
> Please use pastebin to upload your full console log from call start to end
> and all config files. Which FS and skype version are you using ?
>
>
>
> 2012-10-19 22:32 keltezéssel, Pankaj Belsare írta:
>
> Hi,
>
> I am trying to use mod callcenter for my FS installation with skypopen,
> the problem is when then incoming call from skype gets hangup as soon as it
> is answered by agent on queue, Can any body help me understand why this is
> happening. here is my console log.
>
> 2012-10-20 01:44:52.925614 [NOTICE] sofia.c:7053 Channel [sofia/internal/
> sip:100 at 192.168.0.254:30977] has been answered
> 2012-10-20 01:44:52.925614 [DEBUG] switch_ivr_originate.c:3418 Originate
> Resulted in Success: [sofia/internal/sip:100 at 192.168.0.254:30977]
> 2012-10-20 01:44:52.925614 [DEBUG] switch_ivr_originate.c:3418 Originate
> Resulted in Success: [sofia/internal/sip:100 at 192.168.0.254:30977]
> 2012-10-20 01:44:52.925614 [DEBUG] mod_callcenter.c:1170 Updated tier:
> Agent 100 at 192.168.0.102 in Queue support at 192.168.0.102 set state = Active
> Inbound
> 2012-10-20 01:44:52.945894 [DEBUG] mod_callcenter.c:1049 Updated Agent
> 100 at 192.168.0.102 set state = In a queue call
> 2012-10-20 01:44:52.945894 [DEBUG] mod_callcenter.c:1643 Agent
> 100 at 192.168.0.102 answered "jeojit" <jeojit> from queue
> support at 192.168.0.102
> 2012-10-20 01:44:52.945894 [INFO] switch_channel.c:2806 sofia/internal/
> sip:100 at 192.168.0.254:30977 Flipping CID from "jeojit" <jeojit> to
> "Outbound Call" <100>
> 2012-10-20 01:44:52.945894 [DEBUG] switch_ivr_bridge.c:1674
> (skypopen/skype102) State Change CS_EXECUTE -> CS_HIBERNATE
> 2012-10-20 01:44:52.945894 [DEBUG] switch_core_session.c:1210 Send signal
> skypopen/skype102 [BREAK]
> 2012-10-20 01:44:52.945894 [DEBUG] mod_skypopen.c:727
> [464155c|07bc7ba] [DEBUG_SKYPE  727  ][skype102       ][UP,INPROGRS]
> skypopen/skype102 CHANNEL got SWITCH_SIG_BREAK
> 2012-10-20 01:44:52.945894 [DEBUG] switch_ivr_bridge.c:1676
> (sofia/internal/sip:100 at 192.168.0.254:30977) State Change
> CS_CONSUME_MEDIA -> CS_HIBERNATE
> 2012-10-20 01:44:52.945894 [DEBUG] switch_core_session.c:1210 Send signal
> sofia/internal/sip:100 at 192.168.0.254:30977 [BREAK]
> 2012-10-20 01:44:52.945894 [DEBUG] switch_core_session.c:821 Send signal
> sofia/internal/sip:100 at 192.168.0.254:30977 [BREAK]
> 2012-10-20 01:44:52.945894 [DEBUG] switch_core_session.c:821 Send signal
> skypopen/skype102 [BREAK]
> 2012-10-20 01:44:52.945894 [DEBUG] mod_skypopen.c:727
> [464155c|07bc7ba] [DEBUG_SKYPE  727  ][skype102       ][UP,INPROGRS]
> skypopen/skype102 CHANNEL got SWITCH_SIG_BREAK
> 2012-10-20 01:44:52.945894 [DEBUG] switch_core_state_machine.c:398
> (sofia/internal/sip:100 at 192.168.0.254:30977) Running State Change
> CS_HIBERNATE
> 2012-10-20 01:44:52.945894 [DEBUG] switch_core_state_machine.c:468
> (sofia/internal/sip:100 at 192.168.0.254:30977) State HIBERNATE
> 2012-10-20 01:44:52.945894 [DEBUG] mod_sofia.c:223 sofia/internal/
> sip:100 at 192.168.0.254:30977 SOFIA HIBERNATE
> 2012-10-20 01:44:52.945894 [DEBUG] switch_ivr_bridge.c:757 (sofia/internal/
> sip:100 at 192.168.0.254:30977) State Change CS_HIBERNATE -> CS_RESET
> 2012-10-20 01:44:52.945894 [DEBUG] switch_core_session.c:1210 Send signal
> sofia/internal/sip:100 at 192.168.0.254:30977 [BREAK]
> 2012-10-20 01:44:52.945894 [DEBUG] switch_core_state_machine.c:468
> (sofia/internal/sip:100 at 192.168.0.254:30977) State HIBERNATE going to
> sleep
> 2012-10-20 01:44:52.945894 [DEBUG] switch_core_state_machine.c:398
> (sofia/internal/sip:100 at 192.168.0.254:30977) Running State Change CS_RESET
> 2012-10-20 01:44:52.945894 [DEBUG] switch_core_state_machine.c:449
> (sofia/internal/sip:100 at 192.168.0.254:30977) State RESET
> 2012-10-20 01:44:52.945894 [DEBUG] mod_sofia.c:167 sofia/internal/
> sip:100 at 192.168.0.254:30977 SOFIA RESET
> 2012-10-20 01:44:52.945894 [DEBUG] switch_ivr_bridge.c:742 sofia/internal/
> sip:100 at 192.168.0.254:30977 CUSTOM RESET
> 2012-10-20 01:44:52.945894 [DEBUG] switch_core_state_machine.c:106
> sofia/internal/sip:100 at 192.168.0.254:30977 Standard RESET
> 2012-10-20 01:44:52.945894 [DEBUG] switch_core_state_machine.c:449
> (sofia/internal/sip:100 at 192.168.0.254:30977) State RESET going to sleep
> 2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:902
> [464155c|07bc7ba] [DEBUG_SKYPE  902  ][skype102       ][UP,INPROGRS]
> CHANNEL READ FRAME goto CNG
> 2012-10-20 01:44:52.965612 [DEBUG] switch_ivr_play_say.c:1682 done playing
> file local_stream://moh
> 2012-10-20 01:44:52.965612 [DEBUG] mod_callcenter.c:2684 Member jeojit
> <jeojit> is answered by an agent in queue support at 192.168.0.102
> 2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:1209
> [464155c|07bc7ba] [DEBUG_SKYPE  1209 ][skype102       ][UP,INPROGRS]
> MSG_ID=27
> 2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:453
> (skypopen/skype102) State EXECUTE going to sleep
> 2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:398
> (skypopen/skype102) Running State Change CS_HIBERNATE
> 2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:468
> (skypopen/skype102) State HIBERNATE
> 2012-10-20 01:44:52.965612 [DEBUG] switch_ivr_bridge.c:757
> (skypopen/skype102) State Change CS_HIBERNATE -> CS_RESET
> 2012-10-20 01:44:52.965612 [DEBUG] switch_core_session.c:1210 Send signal
> skypopen/skype102 [BREAK]
> 2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:727
> [464155c|07bc7ba] [DEBUG_SKYPE  727  ][skype102       ][UP,INPROGRS]
> skypopen/skype102 CHANNEL got SWITCH_SIG_BREAK
> 2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:468
> (skypopen/skype102) State HIBERNATE going to sleep
> 2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:398
> (skypopen/skype102) Running State Change CS_RESET
> 2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:449
> (skypopen/skype102) State RESET
> 2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:774
> [464155c|07bc7ba] [DEBUG_SKYPE  774  ][skype102       ][UP,INPROGRS]
> skype102 CHANNEL RESET
> 2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:783 (skypopen/skype102)
> State Change CS_RESET -> CS_HANGUP
> 2012-10-20 01:44:52.965612 [DEBUG] switch_core_session.c:1210 Send signal
> skypopen/skype102 [BREAK]
> 2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:727
> [464155c|07bc7ba] [DEBUG_SKYPE  727  ][skype102       ][UP,INPROGRS]
> skypopen/skype102 CHANNEL got SWITCH_SIG_BREAK
> 2012-10-20 01:44:52.965612 [DEBUG] switch_ivr_bridge.c:742
> skypopen/skype102 CUSTOM RESET
> 2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:449
> (skypopen/skype102) State RESET going to sleep
> 2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:398
> (skypopen/skype102) Running State Change CS_HANGUP
> 2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:638
> (skypopen/skype102) State HANGUP
> 2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:623
> [464155c|07bc7ba] [DEBUG_SKYPE  623  ][skype102       ][HANG_RQ,INPROGRS]
> hanging up skype call: 119
> 2012-10-20 01:44:52.965612 [DEBUG] skypopen_protocol.c:1675
> [464155c|07bc7ba] [DEBUG_SKYPE  1675 ][skype102       ][HANG_RQ,INPROGRS]
> SENDING: |||ALTER CALL 119 END HANGUP||||
> 2012-10-20 01:44:52.965612 [DEBUG] skypopen_protocol.c:1675
> [464155c|07bc7ba] [DEBUG_SKYPE  1675 ][skype102       ][HANG_RQ,INPROGRS]
> SENDING: |||ALTER CALL 119 HANGUP||||
> 2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:629
> [464155c|07bc7ba] [DEBUG_SKYPE  629  ][skype102       ][HANG_RQ,INPROGRS]
> skype102 CHANNEL HANGUP
> 2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:648 (skypopen/skype102)
> State Change CS_HANGUP -> CS_DESTROY
> 2012-10-20 01:44:52.965612 [DEBUG] switch_core_session.c:1210 Send signal
> skypopen
>
> Pankaj
>
>
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