Hi,<div>Thanks for responding to my query. I am using Ubuntu 10.04 LTS freeswitch version 1.2.3 used interactive skype installer for mod_skypopen </div><div><br><div><a href="http://pastebin.freeswitch.org/20102">http://pastebin.freeswitch.org/20102</a></div>
<div><br></div><div>Thank you</div><div>Pankaj</div><div><br></div><div><br></div><div><br><br><div class="gmail_quote">On Sat, Oct 20, 2012 at 1:33 PM, Puskás Zsolt <span dir="ltr"><<a href="mailto:errotan@elder.hu" target="_blank">errotan@elder.hu</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
<div>Hi.<br>
<br>
Please use pastebin to upload your full console log from call
start to end and all config files. Which FS and skype version are
you using ?<br>
<br>
<br>
<br>
2012-10-19 22:32 keltezéssel, Pankaj Belsare írta:<br>
</div>
<blockquote type="cite"><div><div class="h5">Hi,<br>
<br>
I am trying to use mod callcenter for my FS installation with
skypopen, the problem is when then incoming call from skype gets
hangup as soon as it is answered by agent on queue, Can any body
help me understand why this is happening. here is my console log.<br>
<br>
2012-10-20 01:44:52.925614 [NOTICE] sofia.c:7053 Channel
[sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>]
has been answered<br>
2012-10-20 01:44:52.925614 [DEBUG] switch_ivr_originate.c:3418
Originate Resulted in Success: [sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>]<br>
2012-10-20 01:44:52.925614 [DEBUG] switch_ivr_originate.c:3418
Originate Resulted in Success: [sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>]<br>
2012-10-20 01:44:52.925614 [DEBUG] mod_callcenter.c:1170 Updated
tier: Agent <a href="mailto:100@192.168.0.102" target="_blank">100@192.168.0.102</a> in Queue <a href="mailto:support@192.168.0.102" target="_blank">support@192.168.0.102</a>
set state = Active Inbound<br>
2012-10-20 01:44:52.945894 [DEBUG] mod_callcenter.c:1049 Updated
Agent <a href="mailto:100@192.168.0.102" target="_blank">100@192.168.0.102</a>
set state = In a queue call<br>
2012-10-20 01:44:52.945894 [DEBUG] mod_callcenter.c:1643 Agent <a href="mailto:100@192.168.0.102" target="_blank">100@192.168.0.102</a>
answered "jeojit" <jeojit> from queue <a href="mailto:support@192.168.0.102" target="_blank">support@192.168.0.102</a><br>
2012-10-20 01:44:52.945894 [INFO] switch_channel.c:2806
sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>
Flipping CID from "jeojit" <jeojit> to "Outbound Call"
<100><br>
2012-10-20 01:44:52.945894 [DEBUG] switch_ivr_bridge.c:1674
(skypopen/skype102) State Change CS_EXECUTE -> CS_HIBERNATE<br>
2012-10-20 01:44:52.945894 [DEBUG] switch_core_session.c:1210 Send
signal skypopen/skype102 [BREAK]<br>
2012-10-20 01:44:52.945894 [DEBUG] mod_skypopen.c:727
[464155c|07bc7ba] [DEBUG_SKYPE 727 ][skype102
][UP,INPROGRS] skypopen/skype102 CHANNEL got SWITCH_SIG_BREAK<br>
2012-10-20 01:44:52.945894 [DEBUG] switch_ivr_bridge.c:1676
(sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>)
State Change CS_CONSUME_MEDIA -> CS_HIBERNATE<br>
2012-10-20 01:44:52.945894 [DEBUG] switch_core_session.c:1210 Send
signal sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>
[BREAK]<br>
2012-10-20 01:44:52.945894 [DEBUG] switch_core_session.c:821 Send
signal sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>
[BREAK]<br>
2012-10-20 01:44:52.945894 [DEBUG] switch_core_session.c:821 Send
signal skypopen/skype102 [BREAK]<br>
2012-10-20 01:44:52.945894 [DEBUG] mod_skypopen.c:727
[464155c|07bc7ba] [DEBUG_SKYPE 727 ][skype102
][UP,INPROGRS] skypopen/skype102 CHANNEL got SWITCH_SIG_BREAK<br>
2012-10-20 01:44:52.945894 [DEBUG] switch_core_state_machine.c:398
(sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>)
Running State Change CS_HIBERNATE<br>
2012-10-20 01:44:52.945894 [DEBUG] switch_core_state_machine.c:468
(sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>)
State HIBERNATE<br>
2012-10-20 01:44:52.945894 [DEBUG] mod_sofia.c:223 sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>
SOFIA HIBERNATE<br>
2012-10-20 01:44:52.945894 [DEBUG] switch_ivr_bridge.c:757
(sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>)
State Change CS_HIBERNATE -> CS_RESET<br>
2012-10-20 01:44:52.945894 [DEBUG] switch_core_session.c:1210 Send
signal sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>
[BREAK]<br>
2012-10-20 01:44:52.945894 [DEBUG] switch_core_state_machine.c:468
(sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>)
State HIBERNATE going to sleep<br>
2012-10-20 01:44:52.945894 [DEBUG] switch_core_state_machine.c:398
(sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>)
Running State Change CS_RESET<br>
2012-10-20 01:44:52.945894 [DEBUG] switch_core_state_machine.c:449
(sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>)
State RESET<br>
2012-10-20 01:44:52.945894 [DEBUG] mod_sofia.c:167 sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>
SOFIA RESET<br>
2012-10-20 01:44:52.945894 [DEBUG] switch_ivr_bridge.c:742
sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>
CUSTOM RESET<br>
2012-10-20 01:44:52.945894 [DEBUG] switch_core_state_machine.c:106
sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>
Standard RESET<br>
2012-10-20 01:44:52.945894 [DEBUG] switch_core_state_machine.c:449
(sofia/internal/<a href="http://sip:100@192.168.0.254:30977" target="_blank">sip:100@192.168.0.254:30977</a>)
State RESET going to sleep<br>
2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:902
[464155c|07bc7ba] [DEBUG_SKYPE 902 ][skype102
][UP,INPROGRS] CHANNEL READ FRAME goto CNG<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_ivr_play_say.c:1682 done
playing file local_stream://moh<br>
2012-10-20 01:44:52.965612 [DEBUG] mod_callcenter.c:2684 Member
jeojit <jeojit> is answered by an agent in queue <a href="mailto:support@192.168.0.102" target="_blank">support@192.168.0.102</a><br>
2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:1209
[464155c|07bc7ba] [DEBUG_SKYPE 1209 ][skype102
][UP,INPROGRS] MSG_ID=27<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:453
(skypopen/skype102) State EXECUTE going to sleep<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:398
(skypopen/skype102) Running State Change CS_HIBERNATE<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:468
(skypopen/skype102) State HIBERNATE<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_ivr_bridge.c:757
(skypopen/skype102) State Change CS_HIBERNATE -> CS_RESET<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_core_session.c:1210 Send
signal skypopen/skype102 [BREAK]<br>
2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:727
[464155c|07bc7ba] [DEBUG_SKYPE 727 ][skype102
][UP,INPROGRS] skypopen/skype102 CHANNEL got SWITCH_SIG_BREAK<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:468
(skypopen/skype102) State HIBERNATE going to sleep<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:398
(skypopen/skype102) Running State Change CS_RESET<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:449
(skypopen/skype102) State RESET<br>
2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:774
[464155c|07bc7ba] [DEBUG_SKYPE 774 ][skype102
][UP,INPROGRS] skype102 CHANNEL RESET<br>
2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:783
(skypopen/skype102) State Change CS_RESET -> CS_HANGUP<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_core_session.c:1210 Send
signal skypopen/skype102 [BREAK]<br>
2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:727
[464155c|07bc7ba] [DEBUG_SKYPE 727 ][skype102
][UP,INPROGRS] skypopen/skype102 CHANNEL got SWITCH_SIG_BREAK<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_ivr_bridge.c:742
skypopen/skype102 CUSTOM RESET<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:449
(skypopen/skype102) State RESET going to sleep<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:398
(skypopen/skype102) Running State Change CS_HANGUP<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_core_state_machine.c:638
(skypopen/skype102) State HANGUP<br>
2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:623
[464155c|07bc7ba] [DEBUG_SKYPE 623 ][skype102
][HANG_RQ,INPROGRS] hanging up skype call: 119<br>
2012-10-20 01:44:52.965612 [DEBUG] skypopen_protocol.c:1675
[464155c|07bc7ba] [DEBUG_SKYPE 1675 ][skype102
][HANG_RQ,INPROGRS] SENDING: |||ALTER CALL 119 END HANGUP||||<br>
2012-10-20 01:44:52.965612 [DEBUG] skypopen_protocol.c:1675
[464155c|07bc7ba] [DEBUG_SKYPE 1675 ][skype102
][HANG_RQ,INPROGRS] SENDING: |||ALTER CALL 119 HANGUP||||<br>
2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:629
[464155c|07bc7ba] [DEBUG_SKYPE 629 ][skype102
][HANG_RQ,INPROGRS] skype102 CHANNEL HANGUP<br>
2012-10-20 01:44:52.965612 [DEBUG] mod_skypopen.c:648
(skypopen/skype102) State Change CS_HANGUP -> CS_DESTROY<br>
2012-10-20 01:44:52.965612 [DEBUG] switch_core_session.c:1210 Send
signal skypopen<br>
<br>
Pankaj<br>
<br>
<fieldset></fieldset>
<br>
</div></div><pre>_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
<a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a>
FreeSWITCH-powered IP PBX: The CudaTel Communication Server
<a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a>
Official FreeSWITCH Sites
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a>
<a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a>
FreeSWITCH-users mailing list
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a>
</pre>
</blockquote>
<br>
</div>
<br>_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br>
<a href="http://www.cudatel.com" target="_blank">http://www.cudatel.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://wiki.freeswitch.org" target="_blank">http://wiki.freeswitch.org</a><br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<br></blockquote></div><br></div></div>