[Freeswitch-users] Silence instead of spanish wav installed

Michael Collins msc at freeswitch.org
Thu May 3 01:30:50 MSD 2012


Boo! Hiss! :P

I'm not a fan of proprietary. Oh well. Tell you what - maybe since you paid
them some $$ (or pesos or whatever) maybe they can provide you some
support. :) Alternatively, you could contact them and let them know that
the FS devs would like to troubleshoot an issue with the files and would
like permission to receive a copy of the files *gratis*.

Let me know what they say.
-MC

On Wed, May 2, 2012 at 2:26 PM, Alejandro Mejía <webudo at gua.net> wrote:

>  It's a commercial pack of voices bought from westany.com
> That's why I didn't include the file here, or a link to it, because I have
> not read their terms of usage and I don't want to get in trouble.
> You may get some samples here:
> http://www.westany.com/mexican_spanish_freeswitch_voice_prompts
>
>
> On 02/05/2012 03:19 p.m., Michael Collins wrote:
>
> Where did you download these files? I would like to download them myself
> and do some testing.
> -MC
>
> On Wed, May 2, 2012 at 2:09 PM, Alejandro Mejía <webudo at gua.net> wrote:
>
>>  Update finished, but the problem persists.
>> Perhaps it helps you to have the audio file being used? (let me know and
>> I can send it)
>>
>> On 02/05/2012 01:59 p.m., Alejandro Mejía wrote:
>>
>> Log's output here: http://pastebin.freeswitch.org/pastebin.php?dl=18970
>>
>> Audio remains silent during .wav file's length when reaching the line:
>> 2012-05-02 13:13:22.728301 [INFO] switch_rtp.c:3164 Auto Changing port
>> from 172.16.1.97:5016 to 190.149.242.46:15046
>>
>> Then it plays MOH normally.
>>
>> I'm using fusionpbx's canned version of FS, and I'm updating now to see
>> if there was a bug that's been fixed.
>> I'll let you know after the process completes.
>>
>> Thanks!
>>
>> Alex
>>
>> On 02/05/2012 09:36 a.m., Michael Collins wrote:
>>
>> Okay, next step is log output. Get a console debug log and drop it onto
>> pastebin. Lots of useful information available here:
>>
>> http://wiki.freeswitch.org/wiki/Reporting_Bugs
>>
>> -MC
>>
>> On Tue, May 1, 2012 at 7:59 PM, Alejandro Mejía <webudo at gua.net> wrote:
>>
>>>  Thanks for your reply Michael.
>>>
>>> Yes, I can play the files manually on any player on my computer.
>>> I'm a freeswitch newbie, so I don't know how to change conference
>>> sampling rate, so I guess it's on default 8khz, same as the sound files.
>>>
>>> On 01/05/2012 11:54 a.m., Michael Collins wrote:
>>>
>>> Can you manually play any of the sound files? Also, what sampling rate
>>> is the conference and what sampling rate are the files?
>>> -MC
>>>
>>> On Mon, Apr 30, 2012 at 6:12 PM, Alejandro Mejía <webudo at gua.net> wrote:
>>>
>>>> Hello,
>>>>
>>>> I installed a spanish sounds package to my Freeswitch under
>>>> /usr/local/freeswitch/sounds/es/mx/ directory
>>>> I'm trying it by entering an empty conference, and I only hear some
>>>> seconds of silence (where conf-alone.wav should be played), and then the
>>>> music on hold.
>>>> I know the files are not missing, and Freeswitch is finding them because
>>>> when I remove "/es" directory, I get error on CLI when executing a
>>>> conference, and getting directly to MOH.
>>>>
>>>> Any help will be appreciated.
>>>>
>>>> Thanks!
>>>>
>>>> Alex
>>>>
>>>
>>
>>
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