Boo! Hiss! :P<br><br>I&#39;m not a fan of proprietary. Oh well. Tell you what - maybe since you paid them some $$ (or pesos or whatever) maybe they can provide you some support. :) Alternatively, you could contact them and let them know that the FS devs would like to troubleshoot an issue with the files and would like permission to receive a copy of the files <i>gratis</i>.<br>
<br>Let me know what they say.<br>-MC<br><br><div class="gmail_quote">On Wed, May 2, 2012 at 2:26 PM, Alejandro Mejía <span dir="ltr">&lt;<a href="mailto:webudo@gua.net" target="_blank">webudo@gua.net</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
  
    
  
  <div bgcolor="#FFFFFF" text="#000000">
    It&#39;s a commercial pack of voices bought from <a href="http://westany.com" target="_blank">westany.com</a><br>
    That&#39;s why I didn&#39;t include the file here, or a link to it, because
    I have not read their terms of usage and I don&#39;t want to get in
    trouble.<br>
    You may get some samples here:
    <a href="http://www.westany.com/mexican_spanish_freeswitch_voice_prompts" target="_blank">http://www.westany.com/mexican_spanish_freeswitch_voice_prompts</a><div><div class="h5"><br>
    <br>
    On 02/05/2012 03:19 p.m., Michael Collins wrote:
    <blockquote type="cite">Where did you download these files? I would like to
      download them myself and do some testing.<br>
      -MC<br>
      <br>
      <div class="gmail_quote">On Wed, May 2, 2012 at 2:09 PM, Alejandro
        Mejía <span dir="ltr">&lt;<a href="mailto:webudo@gua.net" target="_blank">webudo@gua.net</a>&gt;</span>
        wrote:<br>
        <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
          <div bgcolor="#FFFFFF" text="#000000"> Update finished, but
            the problem persists.<br>
            Perhaps it helps you to have the audio file being used? (let
            me know and I can send it)<br>
            <br>
            On 02/05/2012 01:59 p.m., Alejandro Mejía wrote:
            <blockquote type="cite"> Log&#39;s output here: <a href="http://pastebin.freeswitch.org/pastebin.php?dl=18970" target="_blank">http://pastebin.freeswitch.org/pastebin.php?dl=18970</a><br>
              <br>
              Audio remains silent during .wav file&#39;s length when
              reaching the line:<br>
              2012-05-02 13:13:22.728301 [INFO] switch_rtp.c:3164 Auto
              Changing port from <a href="http://172.16.1.97:5016" target="_blank">172.16.1.97:5016</a>
              to <a href="tel:190.149.242.46" value="+19014924246" target="_blank">190.149.242.46</a>:15046<br>
              <br>
              Then it plays MOH normally.<br>
              <br>
              I&#39;m using fusionpbx&#39;s canned version of FS, and I&#39;m
              updating now to see if there was a bug that&#39;s been fixed.<br>
              I&#39;ll let you know after the process completes.<br>
              <br>
              Thanks!<br>
              <br>
              Alex<br>
              <br>
              On 02/05/2012 09:36 a.m., Michael Collins wrote:
              <blockquote type="cite">Okay, next step is log output. Get
                a console debug log and drop it onto pastebin. Lots of
                useful information available here:<br>
                <br>
                <a href="http://wiki.freeswitch.org/wiki/Reporting_Bugs" target="_blank">http://wiki.freeswitch.org/wiki/Reporting_Bugs</a><br>
                <br>
                -MC<br>
                <br>
                <div class="gmail_quote">On Tue, May 1, 2012 at 7:59 PM,
                  Alejandro Mejía <span dir="ltr">&lt;<a href="mailto:webudo@gua.net" target="_blank">webudo@gua.net</a>&gt;</span>
                  wrote:<br>
                  <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
                    <div bgcolor="#FFFFFF" text="#000000"> Thanks for
                      your reply Michael.<br>
                      <br>
                      Yes, I can play the files manually on any player
                      on my computer.<br>
                      I&#39;m a freeswitch newbie, so I don&#39;t know how to
                      change conference sampling rate, so I guess it&#39;s
                      on default 8khz, same as the sound files.<br>
                      <br>
                      On 01/05/2012 11:54 a.m., Michael Collins wrote:
                      <blockquote type="cite">Can you manually play any
                        of the sound files? Also, what sampling rate is
                        the conference and what sampling rate are the
                        files?<br>
                        -MC<br>
                        <br>
                        <div class="gmail_quote">On Mon, Apr 30, 2012 at
                          6:12 PM, Alejandro Mejía <span dir="ltr">&lt;<a href="mailto:webudo@gua.net" target="_blank">webudo@gua.net</a>&gt;</span>
                          wrote:<br>
                          <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hello,<br>
                            <br>
                            I installed a spanish sounds package to my
                            Freeswitch under<br>
                            /usr/local/freeswitch/sounds/es/mx/
                            directory<br>
                            I&#39;m trying it by entering an empty
                            conference, and I only hear some<br>
                            seconds of silence (where conf-alone.wav
                            should be played), and then the<br>
                            music on hold.<br>
                            I know the files are not missing, and
                            Freeswitch is finding them because<br>
                            when I remove &quot;/es&quot; directory, I get error
                            on CLI when executing a<br>
                            conference, and getting directly to MOH.<br>
                            <br>
                            Any help will be appreciated.<br>
                            <br>
                            Thanks!<br>
                            <br>
                            Alex<br>
                          </blockquote>
                        </div>
                      </blockquote>
                    </div>
                  </blockquote>
                </div>
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