[Freeswitch-users] Users need a red flashy light thingy

[Brian Foster]

Or have your magic extension forward to an IVR, tells her the current
status, press one to enable, press 2 to disable, then confirm it instead of
two different numbers

Brian Foster
Endigo Computer LLC

Sent from a mobile device.
On Jun 20, 2012 3:49 PM, "Sean Devoy" <sdevoy at bizfocused.com> wrote:

> Freeswitch is so much better than my customers deserve.****
>
> ** **
>
> I have the DialPlan set up nicely so they can dial *72 to forward all DID
> calls to their answering service and *73 to turn it off.  Today she Dialed
> *72 to turn it off 4 different times, and since that is the code to turn it
> on --- it did NOT turn off.  She was livid and sent me hate mail about how
> “terrible IP phones are and they never work …”****
>
> ** **
>
> I even consoled her saying how *72 and *73 have no inherent indicators to
> show which means on and off.   I have offered the obvious solutions of
> SPEED DIAL buttons that are labeled “Enable” and “Disable”.****
>
> ** **
>
> Now my question.  Anyone have any ideas how to use a line button, or
> possibly MWI to indicate that lines are forwarded (a db value).  MWI is
> clearly in use so line button is my preference, but if MWI had a flash
> function, etc????  I have unused line buttons – How can I make them show
> busy (like shared call appearance) from the switch?  Maybe a dummy
> user/extension I do something clever with?****
>
> ** **
>
> If it matters the phones are Cisco 504G (4 line).****
>
> ** **
>
> Thanks in advance,****
>
> Sean****
>
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