[Freeswitch-users] Users need a red flashy light thingy

[Brian Foster]

Sorry for the blank email. Too many buttons :-)

You might want to put some logic in that checks to see if the DID is
forwarding to the answering service. If so, when she dials the major
extension, she can be notified that it has already been forwarded via a
recording. That's the simplest solution.

Brian Foster
Endigo Computer LLC

Sent from a mobile device.
On Jun 20, 2012 3:49 PM, "Sean Devoy" <sdevoy at bizfocused.com> wrote:

> Freeswitch is so much better than my customers deserve.****
>
> ** **
>
> I have the DialPlan set up nicely so they can dial *72 to forward all DID
> calls to their answering service and *73 to turn it off.  Today she Dialed
> *72 to turn it off 4 different times, and since that is the code to turn it
> on --- it did NOT turn off.  She was livid and sent me hate mail about how
> “terrible IP phones are and they never work …”****
>
> ** **
>
> I even consoled her saying how *72 and *73 have no inherent indicators to
> show which means on and off.   I have offered the obvious solutions of
> SPEED DIAL buttons that are labeled “Enable” and “Disable”.****
>
> ** **
>
> Now my question.  Anyone have any ideas how to use a line button, or
> possibly MWI to indicate that lines are forwarded (a db value).  MWI is
> clearly in use so line button is my preference, but if MWI had a flash
> function, etc????  I have unused line buttons – How can I make them show
> busy (like shared call appearance) from the switch?  Maybe a dummy
> user/extension I do something clever with?****
>
> ** **
>
> If it matters the phones are Cisco 504G (4 line).****
>
> ** **
>
> Thanks in advance,****
>
> Sean****
>
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