[Freeswitch-users] Users need a red flashy light thingy

[Sean Devoy]

HI Brian,

 

This too is an excellent option for implementing the switch over and I will
probably do it.

 

However, nothing trumps a big red line button lit (red) when the phones are
forwarded.

 

Does anyone know how to send a PRESENCE event in an XML dialplan?  

Anthony's Book's  example looks so sweet, but it is from a socket.

http://books.google.com/books?id=-6nzkugPG70C
<http://books.google.com/books?id=-6nzkugPG70C&pg=PT540&lpg=PT540&dq=freeswi
tch+event+turn+lights&source=bl&ots=4-5IfOJ3rF&sig=BsSDSKva7FKfzZ0w2HFeWJQ5_
ek&hl=en&sa=X&ei=2S7iT639OYTS6gG2v-0H&sqi=2&ved=0CFEQ6AEwAA#v=onepage&q=free
switch%20event%20turn%20lights&f=false>
&pg=PT540&lpg=PT540&dq=freeswitch+event+turn+lights&source=bl&ots=4-5IfOJ3rF
&sig=BsSDSKva7FKfzZ0w2HFeWJQ5_ek&hl=en&sa=X&ei=2S7iT639OYTS6gG2v-0H&sqi=2&ve
d=0CFEQ6AEwAA#v=onepage&q=freeswitch%20event%20turn%20lights&f=false


Sean

 

 

 

From: freeswitch-users-bounces at lists.freeswitch.org
[mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Brian
Foster
Sent: Wednesday, June 20, 2012 4:52 PM
To: FreeSWITCH Users Help
Subject: Re: [Freeswitch-users] Users need a red flashy light thingy

 

Or have your magic extension forward to an IVR, tells her the current
status, press one to enable, press 2 to disable, then confirm it instead of
two different numbers 

Brian Foster
Endigo Computer LLC

Sent from a mobile device.

On Jun 20, 2012 3:49 PM, "Sean Devoy" <sdevoy at bizfocused.com> wrote:

Freeswitch is so much better than my customers deserve.

 

I have the DialPlan set up nicely so they can dial *72 to forward all DID
calls to their answering service and *73 to turn it off.  Today she Dialed
*72 to turn it off 4 different times, and since that is the code to turn it
on --- it did NOT turn off.  She was livid and sent me hate mail about how
"terrible IP phones are and they never work ."

 

I even consoled her saying how *72 and *73 have no inherent indicators to
show which means on and off.   I have offered the obvious solutions of SPEED
DIAL buttons that are labeled "Enable" and "Disable".

 

Now my question.  Anyone have any ideas how to use a line button, or
possibly MWI to indicate that lines are forwarded (a db value).  MWI is
clearly in use so line button is my preference, but if MWI had a flash
function, etc????  I have unused line buttons - How can I make them show
busy (like shared call appearance) from the switch?  Maybe a dummy
user/extension I do something clever with?

 

If it matters the phones are Cisco 504G (4 line).

 

Thanks in advance,

Sean


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